Nurse manager role in reengineering of health care

PHIL413V GCU Continuous Quality Improvement Comments Discussion Questions
Subject
Writing

Course
PHIL413V

Question Description
Response one: Nurse managers and leaders contribute to the reengineering of health care by creating teams that are diverse, talented, educated, well-trained, and inspired. Managers and leaders can demonstrate a commitment to the values and vision of an organization and create an environment of well-engaged nurses and other collaborating staff. Providing opportunities for funding of research and resources to keep up-to-date training, education, and technology have been shown to improve patient safety, satisfaction, and quality of care (Sherman, 2014). It is also important for managers and leaders to be risk-takers and be strong enough to address negative behavior or poor work quality. By stepping out of the comfort zone, leaders and managers can create and foster an environment that inspires progress and advancements through a team that is always looking to make things better (Helbig, 2018). Having the mindset and value of continuous improvement keeps employees well-engaged and goal-driven. Focusing on empowerment as opposed to direction can instill a sense of trust and value in employees. It is also important to create a diverse environment that values cultural-differences and various viewpoints as having different perspectives and experiences can also create positive change. Employees should be allowed time to brainstorm ideas and develop approaches. Measures should also be taken to research what has worked in the past and how to best research or test new approaches.

References

Helbig, J. (2018). Reengineering health care management. In Nursing leadership & management: Leading and serving. [Academic Web Service]. Retrieved from https://lc.gcumedia.com/nrs451vn/nursing-leadershi...

Sherman, R. (2014). Nurse work engagement. Retrieved from https://www.emergingrnleader.com/nurse-work-engage...

Response two : Nurses make up a very large part of any healthcare organization and have the ability and responsibility to influence healthcare delivery systems (Helbig, 2019). A few ways in which nurses have the ability to reengineer healthcare can be found in culture, policy, and workflow.

Policy influence is seen when nurses show their patient outcomes and patient satisfaction scores. Nurses have direct impacts on outcomes and patient satisfaction. When outcomes and satisfaction is high, nurses will have a strong voice at impacting new policies. When these two factors are low, nurses can help shape new policies to bolster each. The Institute of Medicine’s 2011 report realized this and called for leadership in nursing to shape and improve the quality of healthcare (Helbig, 2019).