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Operation and project management

25/07/2020 Client: highheaven1 Deadline: 2 Day

The format of the assignment is same as in the original assessment. It is important that you carefully review the feedback from your tutor before attempting the resit work. Make the necessary amendments and re-submit your assignment via CANVAS eSubmission.


This assignment requires you to develop an individual case study dealing with aspects of operations management based upon your own personal experience.

You can choose any relevant organisation that you have sufficient first-hand knowledge of and one that lends itself to being discussed in this way. (This may be a family business, an organisation you have worked at or a college or university you have studied/are studying at).

You need to apply key concepts of operations management to your experience and discuss the associated implications. In so doing you will need to draw on operations, systems and project management concepts.

• Case study organisation: You must provide the name, address and website of the featured organisation and your role at the organisation. You also need to provide a short summary of your role/involvement at this organisation “e.g. the author of this case study worked (or studied) at this organisation between 2010 and 2012 in the sales department. The role and responsibilities included…”)

• You MUST submit the case study using MS Word (any other formats will not be accepted)

The following case study format is recommended:

• Introduction: you should provide some background information on the chosen case study organisation and the aspects of operations management that are relevant

• The following topics need to be included in the case study:

o Select and present a critique of three operations management topics (from the list below) that are relevant to your case organisation.

o Forecasting

o Physical layout

o Supply Chain Management

o Statistical Process Control

o Operations Strategy

o Lean/Waste Management

o Planning and control

o Capacity Planning

o Quality Management

o Service operations Management


Critically evaluate and discuss how each of these three operations management functions contributes to the competitiveness of your case study organisation

o Discuss how the information systems/technology may impact the role of the operations manager in your case organisation

Construct and justify a project plan for a business scenario (in relation to your case organisation)

o Discuss the impact of projects and project management on strategic objectives

o Describe the elements of your project process and plan

o Evaluate the challenges in implementing the project plan

o Critique how the project outcomes can be evaluated


o References: you should use Cite-me-right referencing convention

o Appendices (Activity schedule, GANTT or Network diagram, Work Breakdown structure)




Assessment Criteria (The actual assessment components for this assignment)

Criteria Weighting (If applicable)

Critical literature review of the OM topics 25

Application of OM to a business scenario 20

Impact of IS/IM on the operations functions 25

Project management 20

Case study presentation and references 10


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