Loading...

Messages

Proposals

Stuck in your homework and missing deadline? Get urgent help in $10/Page with 24 hours deadline

Get Urgent Writing Help In Your Essays, Assignments, Homeworks, Dissertation, Thesis Or Coursework & Achieve A+ Grades.

Privacy Guaranteed - 100% Plagiarism Free Writing - Free Turnitin Report - Professional And Experienced Writers - 24/7 Online Support

Otis southwest airlines

28/03/2021 Client: saad24vbs Deadline: 2 Day

VIDEO CASE: Gate Turnaround at Southwest Airlines

Rollin King and Herb Kelleher started Southwest Airlines in 1971 with this idea: If they could take airline passengers where they want to go, on time, at the lowest possible price, and have a good time while doing it, people would love to fly their airline. The result? No other airline in the industry’s history has enjoyed the customer loyalty and extended profitability for which Southwest is now famous. The company now flies more than 3,400 times each day to over 64 destinations across the United States.

There’s more to the story, however, than making promises and hoping to fulfill them. A large part of Southwest Airlines’ success lies in its ability to plan long-term capacity to better match demand and also improving the utilization of its fleet by turning around an aircraft at the gate faster than its competitors. Capacity at Southwest is measured in seat-miles, and even a single minute reduction in aircraft turnaround time system wide means additional seat-miles being added to the available capacity of Southwest Airlines.

As soon as an aircraft calls “in range” at one of Southwest’s airport locations, called a station, the local operations manager notifies the ground operations team so that they can start mobilizing all the parties involved in servicing the aircraft in preparation for its next departure. The grounds operations team consists of a baggage transfer driver who has responsibility for getting connecting flight bags to their proper planes, a local baggage driver who moves bags to baggage claim for passenger pick-up, a lavatory truck driver who handles restroom receptacle drainage, a lead gate agent to handle baggage carts and track incoming and outgoing bag counts, and a bin agent to manage baggage and cargo inside the plane. The ground operations team knows it must turn the plane around in 25 minutes or less. The clock starts when the pilot sets the wheel brakes.

Baggage transfer starts less than 40 seconds after engine shutdown at Southwest Airlines.

Inbound and outbound flights are coordinated by the supervisors between Southwest’s 64 airport stations through the company’s Operations Terminal Information System (OTIS). Each local supervisor is able to keep track of their flights and manage any delays or problems that may have crept into the system by keeping in touch with headquarters in Dallas for systemwide issues that may impact a local station, along with using the OTIS information coming from stations sending flights their way.

Just what, exactly, does it take to turn around an aircraft? In-bound flight 3155 from Phoenix to Dallas’ Love Field is a good example. In Phoenix, the operations coordinators and ground operations team push back the plane as scheduled at 9:50 a.m. The flight is scheduled to arrive at 3:35 p.m. in Dallas. The Phoenix team enters into OTIS the information the ground operations team will need in Dallas, such as wheelchairs, gate-checked baggage, cargo bin locator data, and other data needed to close out the flight on their end. This action lets the Dallas station know what to expect when the plane lands.

In Dallas, the local ground operations coordinators have been monitoring all 110 inbound flights and now see Phoenix flight 3155 in the system, scheduled for an on-time arrival. When the pilot calls “in range” as it nears Dallas, the ground crew prepares for action.

As the plane is guided to its “stop mark” at the gate, the lead agent waits for the captain’s signal that the engines have been turned off and brakes set. Within just 10 seconds, the provisioning truck pulls up to open the back door for restocking supplies such as drinks and snacks. The waiting fuel truck extends its hose to the underwing connection and in less than 2 minutes picks up refueling instructions and starts to load fuel. As soon as the aircraft is in position, the operations team steers the jetway into position and locks it against the aircraft. The door is opened, the in-flight crew is greeted, and passengers start to deplane.

Outside, less than 40 seconds after engine shutdown, baggage is rolling off the plane and gets placed onto the first cart. Any transfer bags get sent to their next destination, and gate-checked bags are delivered to the top of the jetway stairs for passenger pick-up.

While passengers make their way out of the plane, the in-flight crew helps clean up and prepare the cabin for the next flight. If all goes well, the last passenger will leave the plane after only 8 minutes. By this time, passengers waiting to board have already lined up in their designated positions for boarding. The gate agent confirms that the plane is ready for passenger boarding and calls for the first group to turn in their boarding passes and file down the jetway.

At the completion of boarding, the operations agent checks the fuel invoice, cargo bin loading schedule with actual bag counts in their bins from the baggage agents, and a lavatory service record confirming that cleaning has taken place. Final paperwork is given to the captain. The door to the aircraft is closed, and the jetway is retracted. Thirty seconds later, the plane is pushed back and the operations agent gives a traditional salute to the captain to send the flight on its way. Total elapsed time: less than 25 minutes.

Managing Southwest’s capacity has been somewhat simplified by strategic decisions made early on in the company’s life. First, the company’s fleet of aircraft is all Boeing 737’s. This single decision impacts all areas of operations—from crew training to aircraft maintenance. The single-plane configuration also provides Southwest with crew scheduling flexibility. Since pilots and flight crews can be deployed across the entire fleet, there are no constraints with regard to training and certification pegged to specific aircraft types.

Homework is Completed By:

Writer Writer Name Amount Client Comments & Rating
Instant Homework Helper

ONLINE

Instant Homework Helper

$36

She helped me in last minute in a very reasonable price. She is a lifesaver, I got A+ grade in my homework, I will surely hire her again for my next assignments, Thumbs Up!

Order & Get This Solution Within 3 Hours in $25/Page

Custom Original Solution And Get A+ Grades

  • 100% Plagiarism Free
  • Proper APA/MLA/Harvard Referencing
  • Delivery in 3 Hours After Placing Order
  • Free Turnitin Report
  • Unlimited Revisions
  • Privacy Guaranteed

Order & Get This Solution Within 6 Hours in $20/Page

Custom Original Solution And Get A+ Grades

  • 100% Plagiarism Free
  • Proper APA/MLA/Harvard Referencing
  • Delivery in 6 Hours After Placing Order
  • Free Turnitin Report
  • Unlimited Revisions
  • Privacy Guaranteed

Order & Get This Solution Within 12 Hours in $15/Page

Custom Original Solution And Get A+ Grades

  • 100% Plagiarism Free
  • Proper APA/MLA/Harvard Referencing
  • Delivery in 12 Hours After Placing Order
  • Free Turnitin Report
  • Unlimited Revisions
  • Privacy Guaranteed

6 writers have sent their proposals to do this homework:

Top Essay Tutor
Financial Analyst
Engineering Help
Instant Assignment Writer
Solutions Store
Accounting & Finance Master
Writer Writer Name Offer Chat
Top Essay Tutor

ONLINE

Top Essay Tutor

I will cover all the points which you have mentioned in your project details.

$97 Chat With Writer
Financial Analyst

ONLINE

Financial Analyst

I will cover all the points which you have mentioned in your project details.

$28 Chat With Writer
Engineering Help

ONLINE

Engineering Help

I have read and understood all your initial requirements, and I am very professional in this task.

$24 Chat With Writer
Instant Assignment Writer

ONLINE

Instant Assignment Writer

You can award me any time as I am ready to start your project curiously. Waiting for your positive response. Thank you!

$104 Chat With Writer
Solutions Store

ONLINE

Solutions Store

I have read and understood all your initial requirements, and I am very professional in this task.

$96 Chat With Writer
Accounting & Finance Master

ONLINE

Accounting & Finance Master

You can award me any time as I am ready to start your project curiously. Waiting for your positive response. Thank you!

$46 Chat With Writer

Let our expert academic writers to help you in achieving a+ grades in your homework, assignment, quiz or exam.

Similar Homework Questions

Brad naquin for district attorney facebook - Commonwealth grants rules and guidelines - Order 2123789: person I admire - Crocodile shears being used - WEEK 6 Discussion Prompt 1 Pharmacology - Dikw examples in nursing - Joe vigil training philosophy - In a communication context what is meant by shared meaning - Nephew tommy kidney prank call uncut - I need this assignment done which is due Thursday... I need someone who go get the job done.... - **Two Part** PRO FORMA Excel Sheet / 750-1,000 word paper, describe how you developed the pro forma - Electron configuration of manganese - Short Essay - C06 Online Exam 8_11 SCORE 90 Percent - Film genres worksheet hum 150 - How to stop cvs pharmacy automated calls - Detroit christadelphian book supply - Emotive language persuasive technique - Business intelligence course unisa - Toshiba internal control failure - Strategic and technical security measures for good database security - Why did tyler kern leave wbap - One of britain's largest children's hospitals working with a ferrari racing team is an example of: - Special occasion speech topic ideas - Organ Leader - Written assignment - Unit VIII ORG BH - Contact Discussion - Movie Review - You can grow your intelligence answers - Weddings & Events - Discussion Board - Magic tree house 23 - Convert grams to kg - Professional nursing leadership and management roles that have arisen - Ravi sinha goldman sachs - Kylie jenner business strategy - What is a fuselage - Resume writing assignment - 10 awg in mm - How to design a coat of arms middle ages - Cryptography - 2841 hillside dr burlingame ca - Blackjack java program - Wk 1, HCS/335: DR 1 - Brisbane city council wages - IT217: Programming Language week 4 - Gagne's theory of learning pdf - Hamad medical corporation residency salary - Craig weatherup net worth - The case for censoring hate speech - incubation period microbiology - Nur561reply2 - Evidence based practice - Unit using social media in business assignment - Educational program and practice - Mgp10 span tables ceiling joist - 967 code country name - The primary challenge of a distributed database is - Download anatomy mcq bank - Discussion - Lancashire grid for learning email - Survey Project no plagiarism - Masonic nursing home sandgate - Discussion - How to write a one act play template - The lymph node excision category codes are based on what two things? - Audience analyse - How children develop siegler 4th edition pdf - 8.3 mortgage application process answers - Case study - Things usually work out in the end glass castle - Yale cognition and development lab - Duggins veterinary supplies can issue - Seoul national university academic calendar - The effect of income taxes on capital budgeting decisions - The breakfast club communication analysis - Is position distance or displacement - Lesson 15.1 two way frequency tables answer key - Abhi Assignment - Www abc net au science lcs swf heart swf - Chaplinsky v new hampshire - Nursing - What is merchandising business - Schedule of expected cash disbursements - Conk hair watsons go to birmingham - Ted talk on nonverbal communication - Ashworth college refer a friend - 4 question to answer from Principle of business management - Why does adenine pair with thymine - Advantages and disadvantages of epidiascope - Homework c9 2 recall 1 - The board committee that administers and approves salaries - Weighted average contribution margin - Word Assignment - What is emotive laguage - Case Study - Marketing communication mix of coca cola - Which of the following is true regarding the normal distribution - Conveyor belt project part 1 - Behold the dreamers study questions - Wk4/dis/reply/AR