Policies and procedures manual for small business

Document valid when printed only
Last printed
6/02/2016 3:12:00 PM
Page
1
of
4
HR
Policy
a
nd Procedure Manual Template
Note: Delete this and the next
three
page
s
once you complete
tailoring
the template
for your
own business
.
Who should use thi
s
template
?
This manual is designed to be used by any
sma
l
l
business
owner or
operator who employ
s
people in their business
.
Why use a
HR
policy and
procedure
manual?
In short this manual helps you to establish
robust
structure and
a
basic
set
rules
that you will
use
to
manage your people on a day to day basis.
This is important because using
a
structured approach from day one
will help you to ensure
:
•
that
:
you meet your
basic
legal obligations
•
that
you
help
y
our
people
managers
to
make consiste
nt and reliable
decision
s
–
this
promotes a culture of fairness
•
that
you
have
established a clear understanding of expectations, rules and
consequences
•
that you welcome and
introduce your employees to your business
and their new job
It t
akes some effort to complete
,
but
b
rings definite long
-
term benefits
as it will minimise the
incidence of people reverting to their own set of rules which in turn
reduces disputes
or
grievances caused by confusion
, and
it
adds to the
overall
professionalism of your business
operations
.
How
to
comp
l
ete th
is
template
Designed to be customised
This template for a HR manual is
made up of
example topics
and sections
.
It is completely
customisable based on your specific requirements
, in fact the more time you spend tailoring
it to your specific re
quirements the more effective it will be
.
HR Policy and Procedure Manual
Document valid when printed only
Last printed
6/02/2016 3:12:00 PM
Page
ii
of
iv
I
nclud
e
what you
must and
can comply with
T
his document
should
be used in conjunction with your contract of employment,
and any
specific company procedures and processes.
Only
include the commitments
you are
confident you can comply with
, make sure you update and review the document regularly
.
Important:
You may have legal obligations to your employees under an employment or
industrial agreement such as an award, workplace agreement or employment contract.
Make
absolutely certain
what’s written in this document is consistent wit
h these. If you’re unsure
what
covers your employees, contact
Fair Work Australia by calling the Fair Work
Ombudsman
Infoline on 13 13 94.
To complete the template:
1.
Guidance text appe
ars throughout the document, marked by the word Guidance.
Where you see a guidance note,
read and then delete it.
Guidance has
been added
to help you complete the template
and should not appear in your
final version.
2.
Using Word's Replace function, search f
or
{
Business Name
}
and replace with your
company name.
a)
In Word's Home ribbon, open the Find and Replace tool, choose Replace to
open the Find and Replace tool. The Find and Replace dialog opens with the
Replace tab selected.
b)
Enter
{
Business Name
}
in the Find what field.
c)
Enter your company name in the Replace with field.
d)
Click Replace All
3.
Replace
{
items in angle brackets
}
with your own wording.
4.
Where you see a reference to
other policies
,
insert a
link to another example policy
that applies in yo
ur business