Red cross case management

This assignment asks you to analyze the response of an agency to the needs of residents of a target community (New Orleans) rather than to an individual. This assignment will consist of some basic research that you will then apply to the course concepts requested below. Your task is to analyze the Red Cross, not to describe what they did. Read through this entire introduction to see what your paper should contain.

Complete the following:

Investigate the response of the American Red Cross to the Hurricane Katrina emergency concentrating on the New Orleans area. Briefly summarize your findings (2 pages maximum). Do not include all of your research.
Use this summary and your other findings as a basis of a 5 to 7 page essay that addresses and discusses the following:
In what ways did the American Red Cross use the 6 core tasks of Case Management in managing clients during the Katrina emergency? In what ways (if any) did they fail to follow these guidelines? (Note: The core tasks were discussed in the mini-lecture for this module.)
In what ways did the American Red Cross use a "systems thinking" perspective both in its preparations for the disaster and in its response to the disaster? In what ways was "systems thinking" neglected?
In what ways did the target agency link effectively to external systems? In what ways was their linkage ineffective?
What changes would you suggest to improve American Red Cross disaster response?
Step 1 Complete the Reading Assignment for this week, especially Plionos chapter 9, the mini-lecture and the CMSA Standards of Case Management.

Step 2 Research the Response of the Red Cross to Hurricane Katrina

[img src="https://moodle.esc.edu/pluginfile.php/1093908/mod_assign/intro/redcrosslogo1.jpg" alt="American Red Cross" height="113" width="341">

A Failure of Initiative, Final Report to Investigate the Preparation and Response to Hurricane Katrina, 2006 or via PDF.

www.thrall.org/katrina may be a useful website for all kinds of information on Hurricane Katrina.

You can also look for newspaper reports from the time period created during and after Hurricane Katrina. These are located at the Empire State College library (esc.edu/library) under “research databases”.