should result in a complete ROI within 5 years . A positive NPV value for this initial outlay shows that the deal is acceptable. The IRR is greateer than thte minimum for the purchasing company and therefore is a second indicator tha t the acquisition at $225B is acceptable. Total Apple Complaint Type http://www.bbb.org/losangelessiliconvalley/business151 121 49 288 734 2059 Advertising / Sales Issues Billing / Collection Issues Delivery Issues Guarantee / Warranty Issues Other Problems with Product / Service Total Closed Complaints Complant 3402 Count Lightning USB Cable not working iPhone cracked screen iCloud not sync iTunes lost music Macbook hard drive iPhone battery iPhotos Camera Microsoft Offic/IOS support Apple maps 829 654 142 98 78 63 60 48 45 42 900 800 700 600 500 400 Comulative Count 829 1483 1625 1723 1801 1864 1924 1972 2017 2059 400 300 200 100 0 Lightning USB Cable not working iPhone cracked screen iCloud not iTunes lost sync music bb.org/losangelessiliconvalley/business-reviews/home-electronics/apple-in-cupertino-ca-198239/complaints Comulative Percent 40.3 72.0 78.9 83.7 87.5 90.5 93.4 95.8 98.0 100.0 Apple Genius Bar Complaints Count Comulative Percent 100.0 90.0 80.0 70.0 60.0 50.0 40.0 40.0 30.0 20.0 10.0 0.0 iTunes lost Macbook music hard drive iPhone battery iPhotos Camera Microsoft Apple maps Offic/IOS support tino-ca-198239/complaints A Pareto chart is composed of a column chart and a line graph, it is used to analyze the quality problems and determine the major factor in the production of quality problems or is used to graphically summarize and display the relative importance of the differences between groups of data or to display the most common reasons for failure, customer complaints or product defects. Questions answered by the Pareto Chart: What are the largest issues facing our products? What 20 percent of sources are causing 80 percent of the problems (80/20 Rule)? Where should the focus be to achieve the greatest improvements in out products? Apple's retail footprint has expanded to 480 stores spanning 17 countries. Listed is the top consumer complaints in the Apple product line. line graph, mine the or is used to ortance of y the most or product spanning 17 the Apple ...