Rolfe freshwater and jasper 2001

HRM4411 Principles of People Management and Development (PMD)

Session 4: My Development as an HR Professional. Reflective Practice

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Learning outcomes

At the end of this workshop you should be better able to

Know, understand and apply four reflective and reflexive practice models to all the sessions in HRM4411 as part of Patchwork Text (Assignments 1 to 3).

Recognise the difference between Professional and Unprofessional Behaviour.

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Donald Schön

John Dewey

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(1) Reflective and Reflexive Practice

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(1) Reflective Model: Rolfe and Freshwater

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Experience

WHAT?

(description of events)

Learning

NOW WHAT?

(what has been learned?

what is the impact of the learning?)

Reflection

SO WHAT?

(unpacking the events)

Many authors claim ownership of this model. Rolfe et al are most probably the researchers.

Rolfe, G., Freshwater, D., Jasper, M. (2001) Critical Reflection in Nursing and the Helping Professions. Basingstoke: Palgrave Macmillan.

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(2) Reflective Model: John Gibbs

Experience

(What happened?)

Feelings

(What were you feeling? What were you thinking?)

Evaluation

(What was good or bad about the situation?)

Analysis

(What have you learned in HRM4411 that could help you to make sense of the situation?)

Conclusion

(What else could you have done?)

Action Plan

(What would you do differently next time?)

John Gibb’s Reflective Model

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Gibb’s model acknowledges that your personal feelings influence the situation and how you have begun to reflect on it. It is breaking down reflection into an evaluation of the events and analysis and there is a clear link between the learning that has happened from the experience and future practice.

However, despite the further break down, it can be argued that this model could still result in fairly superficial reflection as it does not refer to critical thinking/analysis or reflection. It does not take into consideration assumptions that you may hold about the experience, the need to look objectively at different perspectives, and there does not seem to be an explicit suggestion that the learning will result in a change of assumptions, perspectives or practice. You could legitimately respond to the question ‘What would you do next time?’ by answering that you would do the same, but does that constitute deep level reflection?

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Finley, L. (2008) Reflecting on reflective practice. Open University: London.

(2) Reflective Model: John Gibbs

Identify any learning

(Which has occurred?)

Awareness

(Of discomfort, or action/experience)

Describe the situation

(Include salient, feelings, thoughts, event or features)

Analyse feelings and knowledge

(Identify and challenge assumptions –imaging and explore alternatives)

Evaluate the relevance of knowledge

(Does it help to explain/resolve the problem? How was your use of knowledge?)

Atkins and Murphy (1993) address many of the criticisms mentioned on the previous slide.

Atkins, S. and Murphy, K. (1994) Reflective Practice. Nursing Standard 8(39): 49-56.

(3) Reflective Model: Atkins and Murphy

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(4) Reflexive Model

Uri Bronfenbrenner: Environment and interrelationships among systems shaped you as a child … and vice versa – Ecological Model.

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Additional models

Six thinking hats

David Kolb- Experiential Learning

Schon- reflection in action

https://lifelonglearningwithot.wordpress.com/2016/05/02/different-models-of-reflection-using-them-to-help-me-reflect/

http://www.debonogroup.com/six_thinking_hats.php

In your teams, research the models and feedback to the class

Vocabulary Aid for Reflective Writing

For me, the (most)

important

meaningful

relevant

useful

significant

event(s)

aspect(s)

idea(s)

experience(s)

issue(s)

activities

was (were) …

learning

happened when …

resulted from …

arose form …

began after …

became relevant for …

The following are just a few suggestions for words and phrases that might be useful for prompting reflective writing (adapted from Hampton, 2010).

Hampton, M. (2010). Reflective writing: a basic introduction. http://www.port.ac.uk/media/contacts-and-departments/student-support-services/ask/downloads/Reflective-writing---a-basic-introduction.pdf

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I have

developed

improved

enriched

upgraded

my understanding of …

my knowledge of …

my ability to …

my skills in …

Having

analysed

applied

discussed

experienced

learned

read

I now

feel …

know …

question …

realise …

think …

wonder …

Vocabulary Aid for Reflective Writing

Hampton, M. (2010). Reflective writing: a basic introduction. http://www.port.ac.uk/media/contacts-and-departments/student-support-services/ask/downloads/Reflective-writing---a-basic-introduction.pdf

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This knowledge

This understanding

This skill

is

could be

will be

essential

important

useful

Because I

did not

have not yet

am not certain about

am not yet confident with

do not yet know

do not yet understand

I will need to …

to me in the workplace because …

Vocabulary Aid for Reflective Writing

Hampton, M. (2010). Reflective writing: a basic introduction. http://www.port.ac.uk/media/contacts-and-departments/student-support-services/ask/downloads/Reflective-writing---a-basic-introduction.pdf

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Previously

Initially

Subsequently

Later

I

thought (did not think) …

felt (did not feel) …

noticed (did not notice) …

questioned (did not question) …

realised (did not realise) …

Alternatively,

Equally

this

might be

is perhaps

could be

is probably

because of …

due to …

explained by …

related to ...

Hampton, M. (2010). Reflective writing: a basic introduction. http://www.port.ac.uk/media/contacts-and-departments/student-support-services/ask/downloads/Reflective-writing---a-basic-introduction.pdf

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(2) Professional Behaviour

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Professional Behaviour

Definition: “Professional behavior is a series of actions deemed acceptable in the workplace.”

How does knowledge of TA help you to become a more effective PMD professional? Give examples of all three ego states (from your own experience).

How do these behaviors link with what the CIPD is expecting of you?

How is behaviour in general linked to values and organisational culture?

Who is driving the organisation’s values and culture?

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What else can you add?

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Skills Assessment

MS Teams document 1

Please complete the skills assessment in your own time

This will help you to understand what you need to become employable in the future

This can also be used to inform your PDP (Session 3)

Excellent reflective exercise

Reflective assignments

Reminder:

Summative assessment Weighting Deadline Feedback
Patchwork Text 1 1/3 28th Feb 2021 6pm 21st Mar 2021
Patchwork Text 2 1/3 14th Mar 2021 6pm 4th April 2021
Patchwork Text 3 1/3 28th March 2021 6pm 18th April 2021
Remember we want to hear what you learned, not what anyone else did

Do not summarise what we did in class- I know, I was there 

Make sure to use one of the mentioned models in Session 4 to reflect

Introduce the model briefly in your introduction

Always spellcheck and use grammarly

References to be used where appropriate

UK English to be used in all assignments

Do not miss the deadline

Time to Reflect

Use any of the mentioned reflective models and write at least ½ page about what you have learned in class from the previous 2 days.

Think about how it will change your PMD practice in future.

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Leverage the collective power of your class mates and enjoy the journey