Sample letter to client requesting information

BUSINESS LETTERS Practice Scenarios

The Writing Centre Department of English

1

Try some of the following scenarios to practice your skill in writing business letters. You will be provided with the

necessary information to create a new piece of correspondence for each scenario, but it is up to you to fill in the

details.

Giving Information

1. A client has sent a letter asking for information regarding your toy company’s newest invention, the Dojiggy. The

client is the owner of a small family toy store and has asked the following questions: How big is the Dojiggy? What

colours does it come in? How many Dojiggies can the client order? When will they be available? What age group

are they aimed at? How much do they cost? Answer all of the client’s questions. Below is an example of an

information letter.

The Original Octavo Bookstore

205 Humber College Blvd.

Toronto, ON M9W 5L7

March 14, 2006

Professor William McGonagall

1151 Richmond Street

London, ON N6A 4L9

Dear Dr. McGonagall:

You will be pleased to learn that all of the books that you requested have been located. Many of them are first

editions. Few of the books suffer from some wear and tear, but all are complete with no missing pages.

Here is a brief summary of the condition of the books plus either the year they were printed or the edition:

Canterbury Tales- Printed 1477; spine slightly slanted, cover bumped.

Gospels of Henry the Lion, The- First edition; pages a bit chipped, small stain on back cover.

First Folio, The-Printed 1623;

Tamerlane- Printed 1827; pages mildly foxed, otherwise fine.

Tay Bridge Disaster, The- First edition; as new.

My business hours are 9 a.m. to 3 p.m. from Monday to Thursday, so you can pick up the books at any point

during those days. If you find yourself looking for more used books in the future, feel free to drop in.

Sincerely,

Jean DeWorde

Jean DeWorde

BUSINESS LETTERS Practice Scenarios

The Writing Centre Department of English

2

Requesting Information

1. You recently attended a friend’s party that you thought was well catered. For the annual staff party, you would

like to hire that same caterer. Write to ask if the company caters for par