For managers, supervisors, team leaders and team members who would like to learn better ways to
motivate … inspire … lead … succeed!
LEADERSHIP DEVELOPMENT & TEAMBUILDING
“To be a leader for the next century, you have to be able to bring out the best in people.”
— Patricia Aburdene, The Leader’s Companion
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Leadership and teambuilding tools, techniques and strategies
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AND SO cAN yOU. Like most managers, though, you and your company could use these practical leadership skills now, rather than spending months, even years learning and perfecting them through the time-consuming and sometimes painful trial-and-error method. That’s why we pulled together the collective knowledge of teambuilding experts and dynamic, accomplished leaders, distilling mountains of information, tips, shortcuts and techniques down to an exciting one-day conference with 2 separate tracks so you can tailor the day to fit your exact needs.
This Leadership Development and Teambuilding Conference is full of real-life examples, practical methods and techniques—every one of the 10 sessions is packed with ideas and tips that you can put to work immediately to improve your job and your skills. So whether you’re an experienced leader looking for new ways to motivate your team, or you’re a supervisor or manager wanting to build your leadership role—this groundbreaking conference is for you.
Are you a natural-born leader? Not likely, but don’t worry, you’re not alone. The top leaders of America’s most successful businesses aren’t either. Instead, they made the journey from manager to leader by making the most of their innate talents, seeking out and learning the skills they needed, and developing their leadership abilities. They learned new ways to influence, convince and motivate people. They conquered problems and setbacks that would have sunk others. And, through trial-and-error experience and professional development, they learned how to create and inspire powerful teams that became much more than the sum of the individuals on those teams.
conference Agenda 8:15 – 8:50 a.m. Registration Opening session 9:00 – 9:35 a.m. The real-life stories behind famous teams … how to turn obstacles into success
9:35 – 9:50 a.m. Break
TRAck 1 taking charge of Your
Job as a leader
TRAck 2 inspiring teams to achieve
challenging Goals Session 1 9:50 – 10:40 a.m.
Developing the leader within you Light the fire of excellence in your team
10:40 – 10:55 a.m. Break Session 2 10:55 – 11:45 a.m.
30 tips for becoming an inspired leader Speak so others know how to follow
11:45 a.m. – 1:00 p.m. Lunch (on your own)
Session 3 1:00 – 1:50 p.m.
It all starts with YOU: Discover your team player style Positive feedback … the fuel of high performance
1:50 – 2:05 p.m. Break Session 4 2:05 – 2:55 p.m.
Building a team that’s a reflection of you A team approach to dealing with unacceptable behavior
2:55 – 3:10 p.m. Break Session 5 3:10 – 4:00 p.m.
Leadership mistakes you don’t have to make What teams really need from their leaders
The motivating opening session will help prepare you for all that’s to follow.
Design your day to meet your unique needs. We’ve packed a lot of information into just one day … so feel free to move in and out of these two tracks and 10 dynamic sessions. It’s your conference— don’t miss a thing!
to enroll, call toll free 1-800-873-7545 or on-line at www.skillpath.com
TRAck 1 taking charge of Your Job as a leader
Session 1: 9:50 – 10:40 a.m.
Developing the leader within you Leaders who are able to look inside and see their true natural strengths are rare. But we all have areas in which we excel—you included! So why not use them to your advantage? In this session, you’ll uncover new competencies you didn’t know you possessed … find out how to build on these inner potentials … and boost your confidence in everything you do.
• How to acquire the skills of a “born leader” • The amazing facts behind why some of the most successful men
and women succeed • A refreshing definition of “leadership” that boils your job down to
one simple task • 7 facts you must know before you can really lead • How to discover and tap into your inner strengths
Session 2: 10:55 – 11:45 a.m.
30 tips for becoming an inspired leader Being a leader is tough. You need all the help you can get. Not just long-term—but now. This fast-paced session delivers 30 rapid-fire tips for honing skills like communicating, motivating and managing your time—the essential building blocks of superior leadership. Take one tip a day, practice it and by the end of the month all 30 will be ingrained in your day-to-day life. Sample tips:
• Got a meeting tomorrow? How to use it as an opportunity to shine • Brush up on your ability to sell your ideas—on your way home tonight • Leaders “get it done”—how to improve in that area immediately • What is “leadership” communication? Conduct a quick check to see
if you’re on track • 3 things you can do right now to keep your best people around
Session 3: 1:00 – 1:50 p.m.
It all starts with yOU: Discover your team player style Surprisingly, being aware of how you function on a team is an important factor in how your team functions. By being aware of your unique team player style, you can consciously bring personalities on board who build on your strengths—and shore up your weaknesses. This session is the fastest way to identify and make sense of your team behavior—how you contribute to meetings, deal with conflict, respond to stress and more— and what it means to you and your team.
• The various roles team members play: Where do you fit in? • Recognizing the strengths and trouble spots of your unique
team player style • How to avoid team conflict by mixing and matching work styles • Work style differences—why is this such a big deal? • Why the best team leaders are also strong team players
Session 4: 2:05 – 2:55 p.m.
Building a team that’s a reflection of you A team is not a coincidence. It is a telling mirror image of the leader who formed it. What about your team? Does it reflect your vision? Focus? Principles? Are your employees committed, focused, driven—like you? This session will help you understand the power of influence and change you possess as a team leader to create a “reflection” you can be proud of.
• The litmus test: Would your team members encourage their colleagues to come on board?
• How your team is a reflection of you—and why that matters • Simple things you can do every day to build a stronger team • Good team, bad team: How you make the difference • 5 secrets to becoming the team leader everyone wants to work for
Session 5: 3:10 – 4:00 p.m.
Leadership mistakes you don’t have to make No matter how great leaders are (or think they are), they are going to make mistakes. It’s human nature. But you can learn from them—and that’s the point of this session. Join us as we take an armchair look at mistakes leaders commonly make—often without even realizing it. Learn what to look out for to avoid potential missteps that can damage your relationships and erode the respect and confidence your team, upper management—everyone—has in you.
• Lessons learned from 3 poor leadership decisions that made national headlines
• 4 mistakes so common they have become “accepted leadership styles” • Attitudes of leaders that can turn into real traps • Confronting people and problems—how not doing this can mess up your
company and your future • 5 habits that may seem like a good idea—but can become barriers to
your success later
on-site training and keynote speaking …
We can deliver this conference right to your company’s door or provide customized, you-pick-the-day training on any program pertinent to your organization’s training goals. Or let our staff of professional trainers add sparkle to your next corporate or association meeting with a stimulating keynote speech designed just for you. Whether you have 3 or 300 people to train, SkillPath is the answer. For complete details and a no-obligation quote, call 1-800-873-7545 and ask for the on-site training department.
to enroll, call toll free 1-800-873-7545 or on-line at www.skillpath.com
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TRAck 2 inspiring teams to achieve challenging Goals
Session 1: 9:50 – 10:40 a.m.
Light the fire of excellence in your team You are to be congratulated! You’ve formed your team, set goals and everyone’s “clicked.” Now you’re ready to start the rewarding process of fine-tuning your team to reach the highest level of performance. We talked to countless leaders who’ve taken their teams to that enviably elevated position. And we’ve distilled their invaluable insight into a few pure and simple principles you can use to help get the results you want.
• 101 low-cost ways to motivate and reward employees (and a few more that are absolutely free!)
• How to detect when members are ready for new challenges • How to seek and get your team’s participation in shaping a new vision • 4 key areas to focus on as you move your team forward • The importance of a well-thought-out communication strategy in getting
your team from point A to point B
Session 2: 10:55 – 11:45 a.m.
Speak so others know how to follow Your success as a team leader is measured by your ability to lead people where they need to go. But your team must get clear direction from you … not only in meetings, but one on one as well. In this session, you’ll learn refreshingly simple communication strategies that will help you sidestep damaging misinformation … build trust … even become a role model for those you lead.
• Communicating as a leader and as a manager are not the same … here’s insight into the important difference and how you can master both
• Practice the powerful Law of Connection that great leaders instinctively know and honor
• How to find out if your message is understood … and if it’s being acted on correctly
• Who employees really listen to in meetings and why
Session 3: 1:00 – 1:50 p.m.
Positive feedback … the fuel of high performance The wise leader knows that every team member needs feedback, especially when painful mistakes occur. But it’s easy to overlook this powerful motivational weapon in the rush of everyday business. Here you’ll learn how to provide specific, sincere feedback to prevent future errors, gain commitment and strengthen performance.
• How to tap into a motivating, multidimensional team approach to feedback • How to turn successes and failures into “training moments” • How to focus on the process, not the person, when giving
constructive criticism • Do’s and don’ts when giving feedback that builds … not destroys • When to recognize individual contributions and how … without turning
off other team members
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We guarantee results! If you’re not happy, we’re not happy. Go back to work and apply what you learned at the conference. If you’re not absolutely delighted with the results you achieve, write to us right away. We’ll issue you a refund or arrange for you to attend another SkillPath program without paying another penny. That’s our guarantee!
Session 4: 2:05 – 2:55 p.m.
A team approach to dealing with unacceptable behavior Most managers have learned to use traditional disciplinary procedures to address poor performance, negative attitudes and other problem behavior. But as a team leader, you have an even more effective way to deal with unacceptable behavior … peer pressure. It can do wonders in getting others to pull their own weight. Attend this session and explore the many appropriate ways your team can effectively handle their own “family” problems.
• How to use the team approach to eliminating unacceptable behavior and performance
• Dealing with bad attitudes and “quiet resistance” that can doom your team’s effectiveness
• How to coach your team in the sensitivities of confronting each other about problems
• Why traditional disciplinary processes don’t do the job in a team environment
• Should you remove a team member when others complain? Here’s how to solve this serious problem
Session 5: 3:10 – 4:00 p.m.
What teams really need from their leaders As your team moves through the stages of development to maturity, your responsibilities as a team leader will naturally change. Depending on the day and the situation, your team may need you to provide guidance, serve as a sounding board, run interference or add a little muscle to get the job done. In this session, you’ll explore the many and varied tools you’ll need to successfully shift from one role to another as your team requires.
• How to fulfill your team’s ongoing need for direction and vision • Your never-ending responsibility to make sure all your team’s needs are
met … whatever they are • How to develop a sixth sense about when to prod … when to coax …
and when to do nothing at all • What teams really need from their leaders
to enroll, call toll free 1-800-873-7545 or on-line at www.skillpath.com
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Registration information Please note: If you’ve registered by phone and paid with a credit card, it’s not necessary to return this form.
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Payment information Please pay before the conference. Please add applicable state and local tax to your payment for programs held in Hawaii, South Dakota and West Virginia.
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By phone: 1-800-873-7545 or 1-913-677-3200
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Registration information Your tuition is tax deductible. Even the government smiles on professional education. All expenses of Continuing Education (including registration fees, travel, meals and lodging) taken to maintain and improve professional skills are tax deductible according to Treasury Regulation 1.162-5 Coughlin vs. Commissioner, 203 F2d 307.
Cancellations and substitutions. Cancellations received up to five working days before the conference are refundable, minus a $10 registration service charge. After that, cancellations are subject to the entire conference fee, which you may apply toward a future conference. Please note that if you don’t cancel and don’t attend, you are still responsible for payment. Substitutions may be made at any time.
This SkillPath conference qualifies for 5 contact hours
(.5 CEUs) in accordance with guidelines set forth by the International Association for Continuing Education and Training— Authorized Provider number 3307. You must attend the entire program to qualify for CEUs. Many national, state and local licensing boards and professional organizations will grant Continuing Education credit for attendance at our conferences (save this brochure and your Certificate of Attendance). You may want to contact your own board or organization to find out what’s required.
SkillPath is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue North, Suite 700, Nashville, TN 37219-2417. Web site: www.nasba.org. This conference qualifies for 5.5 CPEs. Previous work experience and/or background knowledge should be obtained before attending this conference. Program level: Intermediate. For more information regarding administrative policies such as complaint and refund, please contact our offices at 1-800-873-7545.
Important information Our registration table opens at 8:15 a.m. When you arrive at the hotel, please check the directory for the exact location of the conference. Our registrars will greet you, assist you with your registration (or collect your Express Admission Ticket), hand you your conference materials and direct you toward your seat. You’ll also want to take the opportunity to meet other professionals from your local area. Introduce yourself! You may meet a new friend. Plan to be registered and ready to go by 8:50 a.m.
We begin at 9:00 a.m. on the dot and wrap up at 4:00 p.m. Lunch is on your own from 11:45 a.m. to 1:00 p.m. Why not invite another participant to dine with you? You can share information, review the morning and make the day even more enjoyable.
Parking. We do our best to find conference facilities that have all the pluses we look for: Convenient location, great meeting rooms, courteous staff and plenty of free parking. However, some facilities have paid parking only. You may want to check with the facility personnel to determine parking fees—often they can direct you to free parking just around the corner.
Tape recording. Our programs—both what you see and what you hear—are fully copyrighted by SkillPath. No audio recording or videotaping, please.
By mail: Complete and mail enrollment form to:
SkillPath Seminars P.O. Box 804441 Kansas City, MO 64180-4441@
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To enroll, call toll free 1-800-873-7545 or on-line at www.skillpath.com
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motivate … inspire … lead … succeed!
to enroll, call toll free 1-800-873-7545 or on-line at www.skillpath.com
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