The well managed healthcare organization 7th edition pdf

HCO Quiz 2 Fall 2020 This quiz covers material from Chapter 5, 6, and 8. You have access to notes, PP and your text, I expect you to use those resources in answering the following questions! Please do not “ Google” answers. I hope that you do very well. 1) Define the following: a) Patient centered care b) Joint Commission c) Functional protocol d) Patient care Bundle ( not bundled payment!!!!) e) National Practitioner Databank f) Effectiveness of care ( IOM) g) Joint venture h) Checklist 2) A) Describe how clinical practice guidelines can improve clinical performance in an HCO. In other words, why do health care organizations use clinical practice guidelines? B) Give a specific example of a clinical practice guideline/patient management protocol. C) What is the process for developing a clinical practice guideline in a health care organization? 3) What are the goals of a credentialing process in a health care organization? That is why do HCO’s credential their physicians? Describe the steps in the credentialing process. 4) You have recently been hired as the office manager for a busy primary care practice. The physicians in the practice share with you that would like to become a patient centered medical home. (PCMH) They ask you to lead the process to implement the PCMH model in the practice. Describe what you would do to help the practice become a patient centered medical home. You must consider ALL aspects/components of a patient centered home ( vist the website of Coastal Medical Group https://coastalmedical.com/ Or Thundermist https://www.thundermisthealth.org/about-us/pcmh/ to support your answer 5 Consider the clinical support services ( pharmacy, laboratory, medical imaging, rehabilitation ….) in a health care organization. a) Select ONE clinical support service and for that service describe 3 things a clinical support service manager might do to assure excellence performance? You MUST draw your answer from Chapter 8! b) For the clinical support service that you selected, provide an example of how that service might measure the following IOM dimensions of quality: - Timeliness Effectiveness - Safety Your suggested measure must be specific to the clinical support service you selected. ...
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