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Module 5 - Background
Integration - Causal Chains and Strategy
Required Reading
Review both of the following:
MacKay, A., (2004) A practitioners guide to the balanced scorecard: A practitioners’ report based on: Shareholder and stakeholder approaches to strategic performance measurement using the balanced scorecard. Chartered Institute of Management Accountants. Retrieved from: http://www.cimaglobal.com/Documents/Thought_leadership_docs/tech_resrep_a_practitioners_guide_to_the_balanced_scorecard_2005.pdf
Murby, L., Gould, S., (2005). Effective Performance Management with the Balanced Scorecard: Technical Report. Chartered Institute of Management Accountants. Retrieved from: http://www.cimaglobal.com/Documents/ImporteDocuments/Tech_rept_Effective_Performance_Mgt_with
Read:
Rohm, H., Malinoski, M., Strategy based balanced scorecards for technology. Balanced Scorecard Institute. Retrieved from: http://www.balancedscorecard.org/Portals/0/PDF/Technology%20Company%20Balanced%20Scorecard%20Systems_06222010_Final.pdf
Read this to help you with your SLP:
BSI (2007) Balance Scorecard Example for the Regional Airline. Balanced Scorecard Institute. Retrieved from http://www.balancedscorecard.org/Portals/0/PDF/Regional_Airline.pdf
Optional Reading
Albright, T.; Davis, S.; & Hibbets, A. (2001, October). Tri-Cities Community Bank: A Balanced Scorecard Case. Strategic Finance, 83(4), 54-60.Retrieved May 17, 2010.
BSI (2007) Balance Scorecard Example for the regional Airline. Balanced Scorecard Institute. Retrieved May 17, 2010, from http://www.balancedscorecard.org/Portals/0/PDF/Regional_Airline.pdf
Kaplan, RS & Norton, DP (1996). Linking the Balanced Scorecard to Strategy. California Management Review. 39(1):53-70. Retrieved May 17, 2010, from the library: https://coursenet.trident.edu
Silverthorne, S. (2008). Executing Strategy with the Balanced Scorecard. Retrieved May 17, 2010, from http://blogs.bnet.com/harvard/?p=397&tag=nl.e713
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