Kenny Freeland Job Roles in the Automotive Environment(Unit Ref:003)10-12-141.Explain using diagrams where appropriate, the key organisational structures, functions, roles and limits of responsibility, of the personnel in a typical medium to large company within the automotive work environment.Branch Manager (main office)Body shop managerBody Specialist supervisorPreppersPanel beatersApprenticesRepair workshop managerMaster tech TechniciansMechanicsApprenticesPaint shop managerSupervisorpaintersPreppersApprenticesValeting managerValeting specialist supervisorValetersApprenticesParts managerParts supervisorParts advisorAssistants and logisticsApprenticesSales managerSalespersonApprenticesalesMain officeRecruitmentmanagerReceptionistHuman resourcesAssistantsApprentices
Kenny Freeland Job Roles in the Automotive Environment(Unit Ref:003)10-12-14Branch manager:Head of the specific dealership branch and would report to the company hierarchy.Body shop manager:In charge of all the work taking place in the body shopandassessing work times and costsBody specialist supervisor:Carry out and oversee finished work along with assessments and costs.Preppers:Working closely with the paint shop and body specialists to prepare vehicles for work.Panel beaters:Specialise in dent removal and general body removal and replacement.Apprentice bodyshop:Most likely assist in panel beating, removal of damaged parts and tidying the workplace.Repair workshop manager:In charge of work schedule for vehicles coming in and responsible for fast turn-around of repairs.Master tech: Highly trained technician whois skilled at in depth fault diagnosis and advanced mechanical procedures.Technicians: Mechanics with good diagnosis skills and electrical skillsMechanics:Experienced with working on vehicles and replacing components.Apprentice mechanics:Will assist in removing and replacing components, low level repairs and keeping the workplace tidy.Paint shop manager:Over sees the paint shop and authorizes orders.Supervisor: Maintains safety and good working practice and is in charge of the painters.Painters:Work closely with the preppers in getting vehicles painted fast and to a good standard.Preppers:Will do necessary work to get the vehicle in ready for paint work or similar.Apprentice paint shop:Help prepare vehicles and prepare tools for use.Valetingmanager:In charge of valeting across the whole branch and orders in the specialist equipment.Valeting specialist supervisor: In charge of the valeters and makes sure vehicle are clean and presentable across the forecourt and to the customer.Valeters:Keep vehicles clean and presentable.Apprentice valeters:Will learn how to clean vehicles correctly and keep the company branch presentable.Parts manger:Makes orders of stock and communicates with factory OEM parts sources.Parts supervisor: In charge ofthe parts advisors and maintains efficiency in the department.Parts advisor: Talks to colleagues and customers on what parts to use/purchase and sells goods.Assistants and logistics: Packaging of goods and delivery to specific addresses.Apprentices parts:Will learn how to use specialised computer systems and communicate with customers along with picking parts for dispatch.Sales manager:In charge of the actions of the sales team, authorizing deals on vehicles and finalization of transactions.Salesperson: Direct communicators to the customers on the showroom floor.and in most cases will oversee the process of purchasingas well as test drives and product demonstrations.Apprentice sales:Will learn transactions, how to deal with customers and sell thevehicles/products.Main office:This area would contain the clerical side of work such as records, statistics and company traffic.Recruitment manager will be in charge of hiring staff along with a receptionist who directs communication around the business. Human resources will deal with internal business support such as wages. Finally assistants and apprentices in this area will deal with filing and recording data.