List of Cases by Chapter
Chapter 1 Development Projects that are Transforming Africa 1 President Obama Signs the Program Management
Improvement and Accountability Act 8 London’s Crossrail: Europe’s Largest Construction Project 10 MegaTech, Inc. 30 The IT Department at Hamelin Hospital 30 Disney’s Expedition Everest 31 “Throwing Good Money after Bad”: the BBC’s Digital
Media Initiative 32
Chapter 2 The Airbus A 380: A Failure of Strategy? 38 Electronic Arts and the Power of Strong Culture in Design
Teams 67 Rolls-Royce Corporation 71 Classic Case: Paradise Lost—The Xerox Alto 72 Project Task Estimation and the Culture of “Gotcha!” 73 Widgets ’R Us 73
Chapter 3 Project Selection Procedures: A Cross-Industry Sampler 80 Project Selection and Screening at GE: The Tollgate Process 100 Keflavik Paper Company 115 Project Selection at Nova Western, Inc. 116
Chapter 4 NASA Taps a Leader with the Right Stuff to Run Their Mars
2020 Project 120 Leading by Example for the London Olympics—Sir John
Armitt 131 The Challenge of Managing Internationally 138 Brazilian Construction Giant Caught in Wide-Spread
Corruption Scandal 143 In Search of Effective Project Managers 146 Finding the Emotional Intelligence to Be a Real Leader 147 Volkswagen and It’s Project to Cheat Emissions Tests 147 Problems with John 149
Chapter 5 Berlin’s Brandenburg Willy Brandt International Airport 156 Statements of Work: Then and Now 164 Defining a Project Work Package 174 Nicaragua’s Canal and Sustainability Challenges 185 Boeing’s Virtual Fence 188 California’s High-Speed Rail Project 190 Project Management at Dotcom.com 192 The Expeditionary Fighting Vehicle 193
Chapter 6 Team-Building Events – Heli-skiing and Zombie
Apocalypses 203 Tele-Immersion Technology Eases the Use of Virtual
Teams 220 Engineers Without Borders: Project Teams Impacting
Lives 225 Columbus Instruments 232 The Bean Counter and the Cowboy 233 Johnson & Rogers Software Engineering, Inc. 234
Chapter 7 Samsung’s Galaxy Note 7 – Failure to Manage a New
Product for Risk 241 Japan Decommissions a $9 Billion Nuclear Reactor That was
Hardly Used 248 Collapse of Shanghai Apartment Building 257 Classic Case: de Havilland’s Falling Comet 263 The Building that Melted Cars 266 Classic Case: Tacoma Narrows Suspension Bridge 267
Chapter 8 New York City’s Second Avenue Subway—Two Miles
Completed for Only $5 Billion Spent 274 The Hidden Costs of Infrastructure Projects—The Case of
Building Dams 303 Sochi Olympics—What’s the Cost of National Prestige? 305
Chapter 9 Preparing for a Major Golf Tournament—It’s a Long Road to
the First Tee 313 Moving the Historic Capen House 345
Chapter 10 Kiruna, Sweden—A Town on the Move! 350 Project Scheduling at Blanque Cheque Construction (A) 379 Project Scheduling at Blanque Cheque Construction (B) 380
Chapter 11 General Electric—Using Agile Methods to Speed New
Product Delivery 387 Eli Lilly Pharmaceuticals and Its Commitment to Critical
Chain Project Management 405 It’s an Agile World 416 Ramstein Products, Inc. 417
Chapter 12 Environmental Concerns and Political Leadership Impact
Fossil Fuel Project Cancellations 420 The Problems of Multitasking 446 “First Come, First Served”: Resource Challenges For Sunrise
Restoration 447
Chapter 13 U.S. Army Can’t Track Spending on its Spending Tracker
Project 452 Earned Value at Northrop Grumman 471 The IT Department at Kimble College 483 The Superconducting Supercollider 484 “Dear Mr. President—Please Cancel our Project!”: The
Honolulu Elevated Rail Project 485
Chapter 14 Amazon’s Golden Touch Fails with a High-Tech Gadget 496 Aftermath of a “Feeding Frenzy”: Dubai and Cancelled
Construction Projects 508 New Jersey Kills Hudson River Tunnel Project 516 The Project That Wouldn’t Die 517 The Navy Struggles to Avoid Cancellation of its Littoral