Als iddp case study

0BDEPARTMENT OF THE AIR FORCE 1BThomas N. Barnes Center for Enlisted Education (AETC) Maxwell AFB, AL 36118

5 Feb 15

AIRMAN LEADERSHIP SCHOOL (ALS) STUDENT GUIDE

PART I COVER SHEET

LESSON TITLE: CS01, CAPSTONE CASE STUDY

TIME: 4 Hours

METHOD: Guided Discussion/Case Study REFERENCES: Air Force Manual (AFMAN) 36-2236, Guidebook for Air Force Instructors, 12 November 2003. STUDENT PREPARATION: Review the case study after each lesson looking for the concepts and principles you learned throughout ALS. Reviewing the case study not only reinforces your learning, it will also help you actively participate during the in-class discussion. Use the IDDP structured thinking process as you work through this case study. When you find inappropriate and/or ineffective actions, decisions, or behaviors, determine a proper course of action and be prepared to predict the impact of your selected course of action. Finally, be prepared to justify all answers based on lesson concepts and principles.

PART IA TERMINAL COGNITIVE OBJECTIVE: Apply leadership and management principles to simulated situations.

TERMINAL COGNITIVE SAMPLES OF BEHAVIOR: 1. Identify leadership and management concepts/principles in simulated situations. 2. Differentiate between appropriate/inappropriate and/or effective/ineffective

application of leadership and management concepts/principles in simulated situations.

3. Determine appropriate and/or effective courses of action based on leadership and management concepts/principles.

4. Predict the impact of selected courses of action based on leadership and management concepts/principles.

AFFECTIVE OBJECTIVE: Value leadership and management concepts/principles taught during the ALS course and their impact on NCO, Unit and Mission Effectiveness.

PART IB

LESSON OUTLINE

CONTENT

INTRODUCTION Attention, Motivation, and Overview

BODY Case Study

CONCLUSION Summary, Remotivation, and Closure

STUDENT READING: Capstone Case Study

The purpose of this Case Study is to provide opportunities for you to assess your ability to identify lesson principles in simulated situations, to see how lesson principles influence and affect other lesson principles, and to practice using the IDDP Structured Thinking Process. Developing your abilities to effectively and appropriately identify the concept, differentiate whether it is used appropriately/inappropriately or effectively/ineffectively, determine what the proper course of action is, and predict the outcome will enable you to effectively use these principles as a leader. It is not intended to be a test preparation tool. Some lesson principles or characters are purposely underdeveloped to encourage critical thinking. However, this does not mean some lessons are more important than others. Just as in life, some situations have multiple themes and characters that may only offer the foundation or beginnings of more complex situations or characters. Therefore, it is extremely important that your become familiar with the entire case study so that you are fully prepared for future in-class discussions. Becoming comfortable with the IDDP structured thinking process will help you gain a better understanding of the concepts and principles taught here at the Airman Leadership School. Likewise, effectively applying these concepts and principles daily will assist you in decision-making, critical thinking, and resource management, thus making you more efficient and effective supervisors and leaders in today’s United States Air Force.

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Storyline 1 This storyline contains and targets concepts and principles from the following lessons:

• PA01, Airmanship • SA01, Standards and Discipline

• PA04, Emergent Leadership Issues • SA02, Performance Evaluation

• CF04, Full Range Leadership Development

• SA07, Resource Stewardship

• CF05, Four Lenses

Figure 1. 337th Munitions Squadron Organization Chart (simplified)

1. Welcome to the 337th MUNS, a top-notch munitions squadron assigned to Hadley Air 1

Force Base, Utah. Known for its high standards of operational excellence and repeatedly 2

winning the Air Force Outstanding Unit Award, the 337th is responsible for the maintenance, 3

storage, accountability, and safe handling of thousands of explosive ordinance pieces to 4

include the MK 82 and MK 84 general-purpose bombs and the Joint Direct Attack Munitions 5

(JDAM) precision guided bomb. With 250 personnel assigned (230 males and 20 females), 6

the 337th is a formidable squadron with a motto more powerful than its inventory: 7

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War is not about who reigns, it is about who remains. 2. “Get up Rat!” A1C Hamburg yells outside SrA Ratner’s dorm room. As he opens the 8

door, it is obvious to Hamburg that Ratner is recovering from another long night of 9

drinking. “This is the third time this week you’ve overslept,” Hamburg says. “Sorry 10

‘Hambone’ but you know I can’t resist a party, gorgeous women, and free booze,” Ratner 11

says as he clumsily fumbles with his boots. “Can we stop at the dining hall on the way in? 12

I’m starving,” Ratner asks. “We don’t have time and we can’t miss another roll call!” 13

Hamburg says anxiously. “Relax Hammy,” Ratner says. “I know what the rules are. You 14

just have to remember that this is just a job and a paycheck.” “ Speak for yourself,” 15

Hamburg replies. Down the hall A1C Hale, a munitions accountability clerk, is also leaving 16

for work. “You two better hurry,” she says jokingly. “Hey Hale!” Ratner yells as he 17

stumbles out his door. “Do you have any food?” Hale fumbles through her backpack and 18

locates a few packs of crackers. Handing them to Hamburg she says sympathetically, “Sorry 19

but that’s all I have,” Hamburg replies, “You have a kind heart. No wonder why everyone 20

likes you.” Blushing, Hale wishes them a great day and rushes out the door. On the way to 21

the squadron, Ratner asks Hamburg, “Do you think the commander will recognize you for 22

what you did during the operational readiness inspection (ORI)? After all, you did work 23

extra hours repairing six munitions trailers by yourself.” “I never wanted an award 24

for that,” Hamburg replies. “C’mon Hammie, you were sick with a 100-degree fever that 25

week.” Ratner adds. “The ‘Excellent’ rating we received was well worth it,” Hamburg says 26

proudly. “I’d at least ask for a day off,” Ratner mutters. 27

3. MSgt Vargas, the NCOIC of the Munitions Accountability Section, arrives early to work 28

and begins her usual morning ritual of enjoying a cup of coffee, reviewing the day’s 29

schedule, checking e-mail, and editing a few pending enlisted performance reports (EPRs). 30

Returning from an extended period of emergency leave, she was eager to get back to her 31

normal routine. “Aaaaah,” she sighs as she sinks into her office chair. “Excuse me Ma’am!” 32

SSgt Damone says abruptly as he enters her office. “Ma’am, I’m sure glad you’re always at 33

work early.” “Good morning Sergeant Damone,” Vargas says disheveled as she wipes up her 34

now spilled coffee. Damone replies, “I just want to let you know that we are starting our 35

semi-annual munitions inspection today.” “Alright then,” she replies, “I guess I’ll see you all 36

in the igloos.” As Damone turns to leave, MSgt Vargas says, “I believe you’re due for a 37

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mid-term performance feedback. Why don’t we meet in the morning after you’ve had a 38

chance to fill out your responses on the ACA?” “Sounds great,” Damone replies as Vargas 39

quickly writes it on her calendar and creates a reminder in her electronic scheduler. 40

4. SSgt Bartley notices SrA Ratner as he enters the break room and says, “Ratner, roll call is 41

about to begin but I need to talk to you in my office ASAP.” “Okay boss,” Ratner says mid 42

yawn. Sitting down at his desk Bartley says, “Let’s just cut to the chase Ratner, you were 43

almost late for another roll call this morning. What’s going on?” “I’m just really tired,” 44

Ratner replies as he props his feet on Bartley’s desk. Annoyed by this Bartley commands, 45

“Remove your feet from my desk immediately!” As he lets his boots fall to the floor Ratner 46

complains, “You’ve become a real jerk since you got promoted.” Bartley sternly warns 47

Ratner, “We discussed my promotion during your initial performance feedback Ratner so 48

you had better change your attitude before I have to.” After a moment of awkward silence 49

Bartley asks, “Do you know why I needed to see you this morning?” Ratner responds 50

sarcastically. “Let me guess, you’re issuing me another letter of counseling (LOC) for 51

being late again?” “Not this time,” Bartley replies. “I have something else in mind.” 52

Standing up Bartley announces, “I was asked to pick someone to support the base honor 53

guard for six months. Congrats! You’re headed to Honor Guard.” “What?” Ratner yells in 54

disbelief. “You must be kidding. Surely I’m not the best person for the honor guard…I 55

mean…what about all those LOCs you issued me?” “Actually, I filed those right here in my 56

desk,” Bartley replies. Ratner suggests desperately, “But what about Hamburg or 57

Doberman? I’m sure they would love to get away from munitions for a while.” Sitting back 58

down Bartley says angrily, “You know… Hamburg isn’t the model Airman. Have you seen 59

him lately? He’s as big around as he is tall for crying out loud!” Plus, Doberman cannot go 60

until he completes his upgrade training.” Thinking for a moment Ratner asks, “What if I 61

refuse to go?” Leaning toward Ratner, Bartley replies, “I’m not asking you Ratner. 62

Therefore, if you refuse, you will leave me no choice but to issue you a letter of reprimand 63

for failing to follow my order.” Realizing he has no choice, Ratner reluctantly accepts the 64

tasking and reports to the base honor guard the following morning. 65

In the Systems Flight, another Airman is receiving some unexpected news… 5. During the Munitions Control flight’s roll call MSgt Green says, “Don’t forget we have 66

our monthly Ammo Call next week. There will be food, games, and music so I expect 67

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everyone to be there.” As he turns to leave, Green finds TSgt Fender and says, “I need to see 68

you and SrA Henshaw outside.” Sitting down at a picnic table just outside MSgt Green says, 69

“Airman Henshaw, we were tasked with a deployment for one controller and it’s your turn.” 70

“Again?” Henshaw asks in disbelief. “Where am I going this time?” “Kanstartmikar, 71

Afghanistan,” Green replies. “Well, Henshaw says glumly, “I better tell my wife now so she 72

doesn’t tear me apart when I get home.” Noticing Henshaw’s disappointment Green says, 73

“Don’t forget about the available base services we have for families of the deployed,” “Yes 74

Sir,” he replies as he leaves to call home. Concerned, TSgt Fender asks MSgt Green, “Do 75

you think he’s the right choice for this deployment Sir?” “He’ll be ready,” Green replies 76

scornfully. “I’m sure he doesn’t want to make me angry. You had better make sure he gets 77

his things in order to include that wife of his! In the meantime, you had better make sure that 78

Ammo Call goes well! Colonel Bilko invited the new wing commander so I want everything 79

to be perfect.” 80

6. During the planning meeting for next week’s Ammo Call TSgt Fender says, “I have a 81

few questions before we get started.” Turning to SrA Robbins he asks, “How’s the order 82

coming along for the t-shirts we’re going to give away?” Robbins replies, “Unfortunately 83

Sir, the vender’s prices went up since last year. Do you think we’ll have enough money?” 84

“It won’t be a problem,” Fender replies. “I’m sure we can use Operations and Maintenance 85

(O&M) funds for that.” Turning to SrA Brees, Fender asks, “Do you have the tables and 86

chairs reserved from MWR?” Brees replies, “They only had 25 tables and 100 chairs for us. 87

To make up the difference, I contacted the base chapel who will provide the remaining seven 88

tables we need and an additional 151 chairs.” Curious, Fender asks, “Are you sure we really 89

need that many tables?” Brees replies smugly, “I assure you TSgt Fender, it didn’t take my 90

Bachelor’s Degree in Mathematical Science to figure out we would need 31.25 tables to seat 91

251 personnel.” “Alright then,” Fender says with a smile. “Great work team and I’ll see you 92

at the party!” 93

Meanwhile, back at the Materiel Flight…

7. The semi-annual munitions inspection is underway and the teams are diligently 94

inventorying the munitions in their assigned igloos. “I wonder why we only have six teams 95

working this inventory?” Damone asks as he prepares to read the next code. “Well I heard 96

that we have several vacant manning positions with no expected inbound personnel,” Lee 97

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replies. “How can we get some more people?” Futario asks. Lee replies, “For starters, you 98

would first review the Unit Manpower Document. This document tells you how many 99

personnel assigned, or ‘faces’ you have. For example, let’s say you find a problem with your 100

manpower authorizations. Maybe a security clearance requirement needs to be changed or 101

we’re experiencing a brief shortage of personnel, you would submit an Authorization Change 102

Request.” Impressed Damone asks, “How do you know so much about manpower 103

management?” “My NCOIC took the time to explain it. He reminds me of my high school 104

football coach. Since I told him I want to be a Chief Master Sergeant one day, he’s made it a 105

personal commitment to teach me about all the things I’ll eventually be responsible for,” Lee 106

replies. “SSgt Damone, doesn’t MSgt Vargas mentor you?” Damone replies hesitantly, “We 107

have a feedback session in the morning…does that count?” 108

8. SSgt Damone reports to MSgt Vargas’s office the following morning promptly at 0700 109

hrs. “Good morning, how has you’re your day been so far?” MSgt Vargas says as she 110

greets Damone at the door. She continues, “I took some time to review your responses on 111

the AF Form 931, I am happy to see you understand the importance of responsibility, 112

accountability, Air Force culture, and self-awareness. Are there any specific examples you 113

could give me?” Damone replies, “I understand them, but I’d like to see if there’s a way to 114

get some time off because these long hours have been stressful.” Vargas responds, “Well 115

you have definitely met or exceeded the standards I set for you these last six months…so 116

maybe a few days of leave would help.” She continues, “Your performance in leadership, 117

primary duties, followership, and training has been fantastic! When you worked all those 118

long hours, you showed that you could be a self-starter and I marked you in the ‘some 119

Airmen’ category for your initiative and motivation. You assisted your co-workers and 120

stepped up when the mission needed you.” Damone inquires, “I’d like to work towards the 121

far right in these areas, what can I do to be the best in all of these areas?” Vargas answers, 122

“You are already pretty close in most areas, especially since you won NCO of the Quarter 123

last quarter. I would like to work with you on your verbal communication skills, 124

specifically to increase your confidence when speaking to commanders, and other senior 125

leaders. I’d like you to come with me to the next staff meeting.” Damone responds, “That 126

would be great! I’m very comfortable speaking with and training my Airmen, but I get a bit 127

intimated in settings with our senior leaders.” Vargas continues, “Do you have any 128

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additional questions on these areas?” Damone responds, “No, I feel like you’ve given me a 129

clear picture of how I am doing on the job.” Vargas continues, “Let’s continue with section 130

IX. We’ve already talked about some of your goals and how you are performing. Are 131

there any stressors in your life other than these long hours and long days?” “ Not really 132

Ma’am.” Damone responds. He continues, “I have a pretty good wingman and a few 133

mentors who I can talk to when I’m dealing with stress. Plus I always work out my stress at 134

the gym or on the basketball court.” “That is great to hear!” Vargas responds. She 135

continues, “How has it been going with supervising and mentoring your Airmen? “It’s 136

been pretty good, I’m trying to help them finish their CDCs and upgrade training while 137

working these long hours. Vargas responds, “You’re doing a great job mentoring them! 138

The UTM told me that two of them have already scored over 90% on their CDC pre-test.” 139

Let’s move on to the next area, “Do you have any suggestions to improve the section, 140

productivity, or anything else?” Damone inquires, “Can I be honest Ma’am?” “Certainly.” 141

Vargas answers. “Ma’am, I feel that you’ve been taking on the majority of the workload 142

while the team and I work routine tasks. You definitely know the job and the management 143

side, but I feel like you do not want to delegate any of the larger projects to the team. 144

Perhaps we could figure out a way to divide the workload so our work hours improve.” 145

Vargas replies, “Wow! I really appreciate your candor! I guess I’ve been too busy to notice 146

that I wasn’t sharing the workload.” Damone replies, “Ma’am I really think our team could 147

learn a lot from you.” Vargas responds, “Let’s meet tomorrow morning, I have a few urgent 148

taskers from the commander you could help me with.” She concludes, “Well that’s all I 149

have for you in terms of your performance feedback. Do you have anything else for me?” 150

“No Ma’am.” he responds. Damone departs the feedback session excited about the 151

opportunity to take on more responsibility. 152

9. The following Friday, all sections released their personnel at noon for the “Ammo Call.” 153

Lt. Thorn and MSgt Vargas worked the grill while the rest of the squadron enjoyed the warm, 154

summer afternoon in civilian clothes. Approaching A1C Hale, SrA Brees says, “Well hello 155

gorgeous. What brings you to our Ammo Call?” “I work here,” A1C Hale replies with a 156

laugh. “I’m assigned to munitions accountability.” “Oh, I should have known,” Brees, 157

replies. “We always put the pretty ladies in those cushy desk jobs.” Offended Hale asks, 158

“What’s that supposed to mean?” “Well,” Brees says as he lightly brushes the hair from 159

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her forehead. “We wouldn’t want to cut up those pretty hands or mess up that gorgeous 160

blonde hair of yours on some missile now would we?” “Excuse me Airman Brees,” Hale 161

says uncomfortably. “I think there’s a hamburger calling me.” With a smile Brees replies, 162

“Well I hate to see you go…but I love to watch you leave.” Standing quietly in the food 163

line, A1C Hale couldn’t stop thinking about what just happened. Who does that guy think he 164

is? She thought. Reaching for utensils, she accidently knocks over a stack of plates. “Are 165

you okay Hale?” SSgt Damone asks as he serves her a hamburger. “Your hands are 166

shaking.” “I’ll be fine,” she replies. “It must be all the excitement.” Concerned Damone 167

replies, “No really Airman Hale, you don’t seem like your usual happy self. Is everything 168

okay?” Pausing Hale asks, “Can we talk?” “Absolutely!” Damone replies as he 169

accompanies Hale to an empty picnic table. 170

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STORYLINE 2

This storyline contains and targets concepts and principles from the following lessons:

• PA02, Customs and Courtesies • SA05, Leader Influence

• PA03, Ethical Leadership • SA06, Introduction to Negotiations

• SA03, Team Leader • SA08, Continuous Improvement

• SA04, Diversity

Figure 2. Base Honor Guard Organization Chart (simplified)

10. It’s another day and SrA Ratner once again wakes up to bright mid-morning sunlight. 171

“Great, I’m late for my first day at the honor guard,” he mumbles as he quickly throws on his 172

uniform. Stepping onto the sidewalk, he notices a lieutenant walking towards him. Unable 173

to avoid him, Ratner salutes and says, “Morning L-t.” “Good morning,” the Lieutenant 174

replies. As he enters the honor guard facility, Ratner notices the other trainees standing in 175

formation. “Fall In Ratner!” MSgt Owens commands from the front of the flight. “You’re 176

just in time for an Open Ranks inspection.” Joining the formation, Ratner mutters under his 177

breath, “This is such a waste of time.” Hearing his comment, Owens immediately moves to 178

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Ratner’s position. “How are you doing today Senior Airman Ratner?” he asks. “I’ve been 179

better Sir,” Ratner replies. “I agree,” Owens says sarcastically. “Judging by your 180

punctuality, that shave, and the appearance of your uniform; I’d say you’re having an awful 181

day. Anything you wish to share?” Ratner replies, “Just wish I wasn’t here, that’s all.” 182

“Well,” Owens begins, “Maybe you’ll change your mind once you realize the importance of 183

what the honor guard stands for. In the meantime, you have 30 minutes to shave and find a 184

better uniform and attitude. Fall Out!” 185

11. Just off base, SSgt Raffiah and his team are in place at Jackson Peak National Cemetery 186

to render military honors at a funeral for another Air Force veteran who passed away. “I 187

want a good performance and so does this family, so let’s get moving,” Raffiah says as he 188

inspects their superbly prepared ceremonial uniforms one last time and collects their 189

equipment. A1C Shaw whispers to the others, “Man, I’ve done over a hundred funerals at 190

this cemetery and they’re all the same dog and pony show.” As Shaw steps off the bus, he 191

sees SrA Fry, looking out across the vast field of matching headstones. “What are you 192

looking at Fry?” Shaw asks as he retrieves his rifle and blank rounds from the gun case. “I 193

heard what you said,” Fry replies angrily. “Just so you know this funeral is for my great-194

grandfather who was this area’s last known World War II veteran. So even though these 195

ceremonies mean nothing to you, I would ask that you do your best for me and my family 196

today.” Embarrassed and regretful, Shaw replies, “I’m sorry. No one told me.” “Well he 197

sure did,” A1C Davis says with a snicker as he gathers his weapon. Disgruntled, Shaw says, 198

“If SSgt Raffiah would have told us this was for Fry’s great grandpa, I wouldn’t have said 199

what I said. As the NCOIC of the ceremony, he must have known who this ceremony was 200

for, right?” Davis replies. “Maybe he didn’t say anything out of respect for Fry’s privacy.” 201

After the ceremony, Fry’s grandmother approaches SSgt Raffiah and says, “Thank you 202

Sergeant for that wonderful performance.” Raffiah replies, “The privilege is all ours ma’am. 203

It’s our unit’s goal to provide the best military honors for veterans past and present with 204

precision, professionalism, and pride.” “ Well we appreciate it,” she says as she hands him 205

an envelope. “On your way home, please use this money to treat your Airmen to a nice 206

dinner.” “Yes ma’am, I sure will,” Raffiah promises. 207

12. Back at the honor guard facility, MSgt Owens reviews ceremony support request letters 208

and reads the following: 209

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To: The Hadley Air Force Base Honor Guard supervision,

I am the father of SSgt Jummal Al-Sharani. As you may know, he was killed in action last month serving in the Middle East and I would like to arrange a military honors memorial service for him on Friday, June 19. My son was a proud Muslim and dedicated Airman committed to peaceful resolution and justice. He volunteered to serve his country and deploy with the hope he could somehow change society’s opinion of Islam and Muslims. I appreciate your consideration and I eagerly await your response.

Sincerely, Osama Al-Sharani

“I don’t think so,” Owens murmurs as SSgt Reed enters the office. Tossing the request 210

across his desk Owens says, “Look at this one. Apparently, this father believes his son 211

deserves a military honors funeral.” Reading the request Reed says, “Sounds good to me. 212

Are we too busy that day?” “We will be,” Owens says bitterly. “I believe you should 213

consider yourself an American first if you expect to receive American military honors.” 214

“Sir it says here he was a ‘dedicated Airman.’” Reed tries to explain as Owens interrupts 215

him. “Well it’s obvious he’s more proud of being a Muslim.” Owens protests. “That 216

request says nothing about him being an American. My father always said ‘no matter what 217

religion, we should all be proud to be Americans’ so as far as Mr. Al-Sharani is concerned, 218

we are unable to support him.” “Sir we just can’t deny him a proper funeral because you 219

disapprove of his religion,” Reed exclaims. “Relax staff sergeant,” Owens says walking to 220

the window. “I’ll forward his request to the local Veterans of Foreign Wars. They’ll take 221

care of him.” Although he disagreed, SSgt Reed remains loyal to MSgt Owens and 222

hesitantly asks, “May I at least volunteer as the bugler for this detail?” “Suit yourself,” 223

Owens says as he watches the trainees practice rifle manuals. “Has SrA Ratner returned with 224

a fresh uniform and shave yet?” MSgt Owens asks. “Yes Sir,” Reed replies. “I have him 225

working with SrA Klondike on US flag manuals since he’ll most likely be the ranking 226

member on our color teams.” “Negative,” Owens snaps. “Have him work on marching 227

manuals and keep an eye on him.” “Don’t you think that’s a bit extreme?” Reed asks 228

confused. “Don’t you think that would further discourage him?” “I don’t care how he feels 229

about it,” Owens declares. “He lacks discipline and I need competent and reliable Senior 230

Airman. He must realize the importance of drill. It’s part of our heritage. “Yes Sir,” Reed 231

replies compliantly. 232

13. That afternoon, MSgt Owens prints and posts the weekend’s ceremony schedule. “Oh 233

no!” SrA Klondike says to A1C Taylor as she reviews the schedule. “I’m scheduled to 234

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support funerals in Shambley on Saturday and Rogersville on Sunday.” “So what’s the 235

problem?” Taylor asks. “I was supposed to move into my new apartment this weekend.,” 236

replies Klondike. “It looks like everybody is working this weekend except for Barbella,” 237

Taylor says. “Hmmm,” Klondike replies. “Maybe he’ll switch with me. I must move this 238

weekend. My roommate forgot to tell me that we have to turn over the keys to our current 239

apartment on Monday.” Taylor suggests, “Maybe he’ll do one of those for you if you take 240

one of his next week.” “True,” Klondike agrees, “but he really doesn’t have to. So either he 241

switches with me or I’ll be forced to move my things at night after two long days of details.” 242

Seeing SrA Barbella enter the lobby Klondike yells, “Hey, can I ask you something?” 243

“Sure,” he replies. “What’s going on?” “I was committed to support two funerals this 244

weekend and I was supposed to move out of my old apartment by Monday. Can you take 245

one of the funerals for me?” I’m sorry,” he replies, “but I already promised my girlfriend we 246

would go to the lake this weekend for her birthday. Did you ask anyone else?” “No,” 247

Klondike replies. “Everyone else is working this weekend and these ceremonies require a 248

SrA or SSgt to be the NCOIC.” Plopping on a nearby bench she asks, “So when is your 249

girlfriend’s birthday?” “Well,” Barbella replies, “it’s actually on Monday but I have to work 250

that day.” “I have an idea!” Klondike declares. “I’m off Monday and Tuesday. What if I 251

cover your detail on Monday? Would you be willing to shift your days at the lake to Sunday 252

and Monday? This way you both will be together on her actual birthday!” Thinking about it, 253

Barbella replies, “That sounds great!” 254