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STAFFING ORGAN IZATIONS Ninth Edition

Herbert G. Heneman III University of Wisconsin– Madison

Timothy A. Judge The Ohio State University

John D. Kammeyer- Mueller University of Minnesota

Pangloss Industries Columbus, OH

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STAFFING ORGANIZATIONS, NINTH EDITION

Published by Pangloss Industries, Inc., 4130 Mountview Road, Columbus, OH 43220, in collaboration with McGraw-Hill Education, 2 Penn Plaza, New York, NY 10121. Copyright © 2019 by Pangloss Industries, Inc. All rights reserved. Printed in the United States of America. Previous editions © 2015, 2012, and 2009. No part of this publication may be reproduced or distributed in any form or by any means, or stored in a database or retrieval system, without the prior written consent of the publisher, including, but not limited to, in any network or other electronic storage or transmission, or broadcast for distance learning.

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ISBN 978-1-259-75655-9 (bound edition) MHID 1-259-75655-6 (bound edition) ISBN 978-1-260-14133-7 (loose-leaf edition) MHID 1-260-14133-0 (loose-leaf edition)

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Dedication

To Susan, Jill, and Mia

Compositor: Westchester Publishing Services

Address editorial correspondence to: Timothy A. Judge Pangloss Industries 4130 Mountview Road Columbus, OH 43220 judge.56@osu.edu

Library of Congress Cataloging-in-Publication Data Names: Heneman, Herbert G., III, 1944– author. | Judge, Tim, author. | Kammeyer-Mueller, John, author. Title: Staffing organizations / Herbert G. Heneman III, University of Wisconsin-Madison, Timothy A. Judge, Ohio State University, John D. Kammeyer-Mueller, University of Minnesota. Description: Ninth edition. | Columbus, OH : Pangloss Industries, [2019] Identifiers: LCCN 2017054981 | ISBN 9781259756559 (hardcover : alk. paper) Subjects: LCSH: Employees—Recruiting. | Employee selection. Classification: LCC HF5549.5.R44 H46 2019 | DDC 658.3/11—dc23 LC record available at https://lccn.loc.gov/2017054981

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iii

AUTHOR PROFILES

Herbert G. Heneman III is the Dickson- Bascom Professor Emeritus in the Management and Human Resources Department, School of Business, University of Wisconsin– Madison. He also serves as a se nior researcher at the Wisconsin Center for Educational Research. Herb has been a visiting faculty member at the University of Washington and the University of Florida, and he was the University Distinguished Visiting Professor at The Ohio State University. His research is in the areas of staffing, per for mance management, compensation, and work motiva- tion. He is currently investigating the design and effectiveness of teacher per for- mance management and compensation systems. Herb was on the board of directors of the Society for Human Resource Management Foundation and served as its director of research. He is the se nior author of three other textbooks on human resource management. Herb is a Fellow of the Society for Industrial and Orga- nizational Psy chol ogy, the American Psychological Association, and the Acad emy of Management. He is also the recipient of career achievement awards from the Human Resources Division of the Acad emy of Management and from the Society for Human Resource Management.

Timothy A. Judge is the Joseph A. Alutto Chair in Leadership Effectiveness and executive director of the Fisher Leadership Initiative in the Department of Management and Human Resources, Fisher College of Business, The Ohio State University. Tim is also the director of research for Stay Metrics, a start-up com- pany in Notre Dame’s Innovation Park. Prior to receiving his PhD at the University of Illinois, Tim was a man ag er for Kohl’s department stores. Tim has served on the faculties of Cornell University, University of Iowa, University of Florida, and University of Notre Dame. Tim’s teaching and research interests are in the areas of personality, leadership and influence be hav iors, staffing, and job attitudes. Tim is a former program chair for the Society for Industrial and Orga nizational Psy chol ogy and a past chair of the Human Resources Division of the Acad emy of Manage- ment. He has also served on the Acad emy of Management Board of Governors. Tim is a Fellow of the American Psychological Association, the Society for Indus- trial and Orga nizational Psy chol ogy, the American Psychological Society, and the Acad emy of Management.

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iv Author Profiles

John D. Kammeyer- Mueller is the Curtis L. Carlson Professor of Industrial Rela- tions in the Department of Work and Organ izations, Carlson School of Man- agement, University of Minnesota. John’s primary research interests include the areas of orga nizational socialization and employee adjustment, personality and the stress pro cess, employee retention, and career development. He has taught courses related to orga nizational staffing at the undergraduate, master’s, and doc- toral levels. His research work has appeared in Acad emy of Management Journal; the Journal of Applied Psy chol ogy; Personnel Psy chol ogy; the Journal of Manage- ment; and the Journal of Orga nizational Be hav ior, among other outlets. He serves on the editorial boards of the Journal of Applied Psy chol ogy; Personnel Psy chol ogy; and Orga nizational Research Methods. In addition to his scholarly work, John has performed consulting work in the areas of employee satisfaction, retention, and workplace safety and health for 3M Corporation, Allegiance Healthcare, Allina Healthcare, and the State of Minnesota. He has also worked with the Florida Nurses Association and the Florida Bar on research proj ects of interest to their professional membership.