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W. James McNerney, Jr. Chairman of the Board President & Chief Executive Offi cer
The Boeing Company 100 N Riverside MC 5003-6010 Chicago, IL 60606-1596
To the people of Boeing:
Here is your copy of the Boeing Ethical Business Conduct Guidelines booklet. It includes the Boeing Code of Conduct, our values, a summary of some of our key policies and procedures, examples of ethical questions you might face, information about business compliance issues, and a listing of resources you can turn to when you need ethical advice or help.
Boeing’s business plans cannot happen without integrity. We ask you to execute your piece of the business plans with attention to every detail – especially the ethical implications of your own and your work group’s actions. If you think something is unethical, please report it. We commit to you that Boeing will celebrate the courage of people who point out existing or potential ethical problems, and that we will not tolerate retaliation against people who raise legitimate ethical concerns.
Please read and keep this booklet so you can refer to it later, or bookmark it on the Boeing intranet at http://ethics.whq.boeing.com/guidelines. Some situations are not clear-cut. If this booklet doesn’t answer your questions, please discuss your concerns with your manager or your Ethics Advisor. For more help, you can also call the Ethics Line at 1-888-970-7171.
The company’s reputation is earned one person at a time, and each of us contributes to that reputation. Thank you for always protecting Boeing’s integrity.
W. James McNerney, Jr.
Ethical Business Conduct Guidelines
Our values
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We will be a world-class leader in every aspect of our business – in the development of our team leadership skills at every level; in our management performance; in the way we design, build, and support our products; and in our financial results.
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We will always take the high road by practicing the highest ethical standards, and by honoring our commitments. We will take personal responsibility for our actions and we will treat everyone fairly and with trust and respect.
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We will strive for continuous quality improvement in all that we do, so that we will rank among the world’s premier industrial firms in customer, employee, and community satisfaction.
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Satisfied customers are essential to our success. We will achieve total customer satisfaction by understanding what the customer requires and delivering it flawlessly.
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We recognize our strength and our competitive advantage is and always will be – people. We will continually learn, and share, ideas and knowledge. We will encourage cooperative efforts at every level and across all activities in our company.
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We value the skills, strengths, and perspectives of our diverse team. We will foster a participatory workplace that enables people to be involved in making decisions about their work.