Starbuck Case
Read the three articles noted below about an actual union-organizing effort involving Starbucks in New York City: Use the link for the case.
Judge Says Starbucks Violated Workers’ Rights at NYC Stores
NLRB Orders Starbucks to Reinstate Two Workers, But Not a Third
Court Sides With Starbucks In Dispute Over Labor Union Pins
After reading all the articles and considering additional research, address the following questions (feel free to use supplemental authoritative resources in your response):
Do you think the administrative law judge and the National Labor Relations Board (NLRB) went too far in overruling Starbucks? Why or why not?
How much leeway should an employer have in setting standards for conduct, customer interaction, and attire in the workplace?
Does the NLRB decision unfairly limit Starbucks in the management of the stores? Why or why not?
What is your view of the court’s decision?
Ensure to provide references.
Attached is a sample work by a student from another school I found on the internet through Coursehero. Please be advice this attachment is just for a guide and note photocopy. Ensure Safe Assign work.
Business ethics and compliance is a program that all businesses should utilize as their mission. This helps protect the culture and reputation of the business by providing resources that help employees make an ethical decision at work. First Starbucks is one of the most successful companies in the U.S. However, based on this week’s articles the company faces certain problems that affect the development of the company customer relationship. Both articles talk about how Starbucks has violated employee rights and due to this issue the NLRB ordered Starbucks to reinstate the workers.
On one hand the Starbuck’s company shows how the termination of the employees from the company based on joining a union was in this case unlawful. This issue presented in the articles makes one believe that Starbucks does not treat their employees fairly and equally. The amount of employees within the company that are affected by the three employees that supported the union was present when given bad performance appraisals stopping employees from showing support to the union. After reading the article, the administrative law judge and national Labor Relations Board (NLRB) did not go too far in the overruling of the Starbucks Company.
It states in the article that a person may tell employees about the union, tell them the good and the bad of the union, the restrictive provisions in the union’s constitution, any type of restrictive language in the union contracts, why you may believe the union is better off, and express resistance to signing up to be in a union. All of these things are present to all employees of the business and gives them a right to give their opinion on an issue. It was apparent within the articles that the company policy was to deter members of the staff to get just the basic information on the union. These were present from the open bulletin board, talking about the union in general, to basic intimidation.
-How much Leeway should an employer have in setting standards for conduct, customer interaction, and attire in the workplace?
When the presentation of a company is involved you have to basically ask yourself how I would present myself if this was my company. However this has become an issue not for the employer but for the employee to comply with these basic rules. Doctors have certain wear for their position that is comfortable, resistant, and fits the occasion of the particular position they hold. This is the same for Law Enforcement, Military, Lawyer, and Firefighters. Each in their own right has a certain standard of conduct, interaction with the public, and attire. These are present based on the type of position they hold and what is needed for them to accomplish their task. When dealing with a company like Starbucks they are limited to what they can ask an employee to wear. The process of making coffee and other various products they have require them to be comfortable and agile. Currently a member wears non slick shoes and a Starbucks apron. These are the company’s policy on employee wear while on shift.
-Does the NLRB decision unfairly limit Starbucks in the management of the store? Why or why not? No, the parameters that are present for the company to follow are just as basic for the company as it is for the employee. However, the employees are still bound by the company policy handbook presented to them at the beginning of the hiring and training process.
-What is your view of the court’s decision?
My view on the decision based on the information presented was just and fair. However, as a military member I am not used to the process of a union and how it works in the real world (so to speak). Based on the articles a clear violation was made by Starbucks and it was presented with evidence, the Sample Letter After Card Signing. When the employees are presented with a letter stating “A BIG MISTAKE HAS BEEN MADE” causes one to know that it was not on their part any longer but on the employee.