Fox school of business resume template

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Resume Development – (IM)

These materials introduce the Fox Signature resume, a vital tool in effective “impression management” (IM) and an important building block of student continuous improvement. Topics covered include the recommended three-bullet format and how best to transfer individual skills to a business context. The CSPD staff also provides constructive feedback during an in-depth individual resume critique.

The Fox “Signature” Resume

The contents of your resume should present your education, skills, and accomplishments as a personal “brand.” In much the same way, the CSPD resume style is another strategic tool designed to promote your brand and position you for competitive advantage. Accordingly, we encourage students to adopt and to view the “Fox Signature format” as a value-added enhancement that identifies Fox students as competent and promising business professionals.

To download a copy of the Fox resume visit www.fox.temple.edu/cspd

Go to the search bar at the top of the page

Type in “Resume Templates”

Click on first link of your search results “Resume Templates | Fox School of Business”

Click on the CSPD resume guide link to download

Adjust margins: “Page Layout”, then click “margins” - Type “1” Left, Right, Top, Bottom

Type over existing text to insert your information.

Resume Development

Remember the basics

Resumes are often the applicant’s initial contact with prospective employers. The most effective documents are one-page, fact-based, and focus on accomplishments and skills rather than on basic responsibilities or job duties.

Resumes should…

Have all sections of the resume be listed in reverse chronological order – present to past

Avoid use of the first person singular or possessive (I, me, my)

Start sentences with action verbs: “Managed team of…”; “Designed spreadsheets…”

Maintain consistent agreement of subject and verb (parallelism)

Contain quantifiable evidence where possible, i.e. size of budget managed, number of persons supervised, percentage of sales increased etc.

Be easy on the eye (legible 10 to 12 size font and Times New Roman font style) with 1” margins and visual appeal

Contain NO obvious references to age, gender, race, or marital status

Be completely error-free

Recommended Resume Resources

1) Full list of Action Verbs

2) Examples of computer skills to add to a resume

3) Tips for preparing military resumes

4) Search certifications by occupations and industries

Note: resources are hyperlinked – open in “Word” to see CSPD Blackboard Organization for links

First M. Last first.last@temple.edu

123 Street Address | City goes here | PA | 00000 | tel: 215.999.9999

EDUCATION: TEMPLE UNIVERSITY, Fox School of Business, Philadelphia, PA

Bachelor of Business Administration, Graduation: December 2018

Major: Human Resource Management

GPA: 3.12 | Business Honors Program | University Honors Program

Dean’s List, Fall 2012 | Study Abroad: Temple University Rome, Summer 2012

Selected Courses (optional):

xxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxx

xxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxx

xxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxx

ACTIVITIES & AWARDS:

List SPO memberships, including any leadership roles, date(s)

List campus/community involvement, date(s)

List awards (academic and civic, athletic, etc), date(s)

EXPERIENCE: ORGANIZATION NAME, City, State Month XXXX - Month XXXX

Job Title, Department or Unit

If appropriate, place your position in context with regard to one or more of the following parameters, including industry, size, population served, or # of locations or sites.

If applicable, include a brief statement about promotions such as “started as server; promoted to hostess/supervisor.

Describe a special accomplishment which demonstrates how you “added value” to the organization or enterprise.

NAME OF FIRM, City, State Month XXXX - Month XXXX

Job Title, Department

See first bullet above - context statement if appropriate.

If this industry experience is similar to the one above, describe/highlight your specific “value added” duties as differentiated from those listed above.

Use a phrase or incomplete sentence if it delivers strong and relevant facts. For example, “Extensively used Lotus 1-2-3 for data modeling, or “Updated SAP HR module.”

SKILLS & LANGUAGES: (Refer to page 2 for examples)

List computer skills

List language skills and level of proficiency

List specialized training, certifications

This resume is designed for students whose extended experience requires a slightly different format.

First M. Last firstnamelastname@gmail.com

123 E. 43rd Street Address | City | PA | 99999 | tel: 215.999 .9999

EDUCATION:

TEMPLE UNIVERSITY, Fox School of Business, Philadelphia, PA

Bachelor of Business Administration, Graduation: December 2016

Major: Marketing; Minor: MIS

GPA: 3.34 | Business Honors Program | University Honors Program

Study Abroad: Temple University Rome, Spring 2012

ACTIVITIES & AWARDS:

List SPO memberships, including any leadership roles, date(s)

List campus/community involvement, date(s)

List awards, (academic, civic, athletic, military, etc), date(s)

EXPERIENCE:

NAME OF FIRM, City, State September 2013 - present

Job Title, Department

If appropriate, place your position in context with regard to one or more of the following parameters, including industry, size, population served, or # of locations or sites.

If appropriate, show progression (e.g., Started as server; promoted to hostess/supervisor).

Describe a special project or accomplishment that demonstrates how you “added value” and made an impact to the organization or enterprise.

NAME OF FIRM, City, State Summers 2012 & 2013

Job Title, Department

See first bullet above – context statement if appropriate.

If this industry experience is similar to the one above, highlight your specific “value added” duties as differentiated from those listed above.

Use a phrase or incomplete sentence if it delivers strong and relevant facts. For example, “Extensively used Lotus 1-2-3 for data modeling, or “Updated SAP HR module.”

NAME OF FIRM, City, State April 2010 - May 2011

Job Title, Department

See first bullet above – context statement if appropriate.

If this industry experience is similar to the one above, highlight your specific “value added” duties as differentiated from those listed above.

Use a phrase or incomplete sentence if it delivers strong and relevant facts. For example, “Extensively used Lotus 1-2-3 for data modeling, or “Updated SAP HR module.”

SKILLS & LANGUAGES: (Refer to page 2 for examples)

List computer skills

List language skills and level of proficiency

List specialized training, certifications

JOE MIS community.mis.temple.edu/joemis

57 Oak Lane Ave | City | PA | 99999 555.555.5555 | joe.mis@temple.edu

EDUCATION: TEMPLE UNIVERSITY, Fox School of Business, Philadelphia, PA

Bachelor of Business Administration, Graduation: May 2017

MAJOR: Management Information Systems | MINOR: Health Care Management

GPA: 3.0, Major GPA: 3.2 | Dean’s List: Fall 2011, Spring 2012

SELECTED COURSES:

Systems Analysis & Design, Database Management Systems, Managing Global Information Systems Projects, Business Process Analysis

ACTIVITIES AND AWARDS:

Member, Association for Management Information Systems, Fall 2010 – present

IT Leaders Scholarship, Irwin L. Gross eBusiness Institute, Fall 2011

INFORMATION SYSTEMS PROJECTS:

Analyzed requirements/created real estate database management system to track property locations, vacancies, rent payments, payroll, and maintenance requests.

Served as team lead for analysis, design and development of Radio Frequency Identification System (RFID) to identify and register vehicles for automobile parts manufacturer.

INFORMATION TECHNOLOGY SKILLS:

Analysis: Visio, Rational, Visible Analyst

Software Development: Visual Studio.NET and Java

Web Development: HTML, ASP, Microsoft FrontPage

Database Management: Oracle11i, Microsoft Access, SQL plus, SQL, PL/SQL

Project Management: Microsoft Project

EXPERIENCE: BLOOMBERG, L.P., New York, NY May 2014 – August 2014

Intern

Provided technical support to online provider of financial information, business news and analytics, including real-time and historical pricing, portfolio management and e-trading tools.

Assisted with confidential client registration in Bloomberg Secure Access Technology (BSAT).

Conducted online research on technology trends, compiled report and presented findings to senior management.

BROOKS BROTHERS, Philadelphia, PA Summers 2012 & 2013

Sales Associate & Greeter

Provided customer service for clothing retailer of business professional and business casual attire, including suits, formal wear, and other accessories.

Selected for company college scholarship program that underwrites 50% of tuition.

SKILLS & LANGUAGES: (Refer to page 2 for examples)

List computer skills

List language skills and level of proficiency

Use three to four bullets to characterize your experiences

BULLET 1 - Draw a picture; provide context.

Draw a picture for the reader. Can they see you doing your job?

Do you need to describe the industry or is it obvious? For your job, is it more effective to list number of daily customers, sales revenue, or typical clients? What about number of rooms, 4-star? Commercial or residential mortgages? Decide which of the above to emphasize or highlight.

BULLET 2 - Highlight significant achievements, special projects. There are many ways to place your job progress in context. Do you interface often with high-level executives, high volume or special attention clients?

BULLET 3 / 4 - How did you add value as an individual contributor? Can you calm down an irate customer? Do they rely on and trust you to do inventory control and log in merchandise? Do they always count on when others routinely call out sick?

Examples of 1st bullets

BUDDAKAN, Philadelphia, PA September 2015 - present

Server

Provide customer service for 97-seat, fine dining restaurant, specializing in global fusion cuisine.

TEMPLE UNIVERSITY, Philadelphia, PA May 2014 - February 2015

Owl Team Associate, Office of Undergraduate Admissions

Conducted 20-25 tours per week for prospective undergraduates and parents at an large urban university serving 30,000 students.

TEMPLE UNIVERSITY, Philadelphia, PA January 2013 - January 2014

Computer Lab Consultant, College of Education

Provided technical assistance to faculty and students in computer lab with 55 PC’s, five printers and other peripherals.

JULIE’S JEANS, Philadelphia, PA January 2011 - January 2012

Sales Associate

Provided sales support to mall based unisex retailer of jeans and fashion forward clothing with up to $15,000 in sales per week.

Circle the most effective descriptors in each pair

Choose a or b

a) HILDY’S WATER ICE, Philadelphia, PA Month XXXX - Month XXXX

Assistant Manager

Served customers and supervised part-time employees.

Tallied nightly cash register receipts and made deposits.

Complied with health department guidelines.

b) HILDY’S WATER ICE, Philadelphia, PA

Assistant Manager Month XXXX - Month XXXX

Supervised daily operations for retail concession serving 800+ customers per day.

Reconciled deposits, handled opening and closing security, supplies inventory and order worksheets.

Supervised part-time workers and trained employees on sanitation and health department regulations.

Choose c or d

c) RAVNELL CORPORATION, Cherry Hill, NJ Month XXXX - Month XXXX

Administrative Intern, Marketing Department

Coordinated client database to qualify sales leads

Verified demographic information for target market research.

Assisted art director

d) RAVNELL CORPORATION, Cherry Hill, NJ Month XXXX - Month XXXX

Administrative Intern, Marketing Department

Coordinated client database of 500 for commercial window manufacturer serving Home Depot, and other high volume retailers.

Conducted target market research and verified demographic information.

Assisted with brochure and ad development; extensive use of CAD to design ads.

Choose e or f

e) ROBERTO’S, Philadelphia, PA

Server Month XXXX - Month XXXX

Take customer orders and serve food.

Explain menu selections.

Assist with side-work.

Circle the most effective descriptors in each pair

f) ROBERTO’S, Philadelphia, PA Month XXXX - Month XXXX

Server

Provide customer service for 97-seat, fine-dining restaurant specializing in Northern Italian cuisine.

Replenish supplies and assist manager with zoned serving stations, including assisting manager with large parties, special dietary restrictions and seating arrangements for catering events.

Serve as hostess when needed, including resolving customer concerns and serving as liaison with chef, kitchen and wait staff.

Choose g or h

g) ORCHARD VETERINARY HOSPITAL, Plymouth Meeting, PA Receptionist Month XXXX - Month XXXX

Schedule appointments

Prepare and balance books daily

Assist in routine procedures

h) ORCHARD VETERINARY HOSPITAL, Plymouth Meeting, PA Receptionist/Technician Month XXXX - Month XXXX

Coordinated office and technical support at veterinary hospital specializing in small domestic animals.

Processed cash and credit payments, bank deposits and accounts payable.

Updated animal patient records and assisted with veterinary surgical procedures including inoculations, spaying, de-clawing and neutering.

Choose i or j

i) ANYTOWN BANK, Philadelphia, PA Month XXXX - Month XXXX

Teller

Handle daily transactions

Open and close when needed

Extensive use of computer to view customer accounts.

j) ANYTOWN BANK, Philadelphia, PA Month XXXX - Month XXXX

Teller

Provided banking services to more than 200 customers per day, including handling cash, credit and checking transactions.

Processed wire transfers, deposits, certified checks and cash advances up to $100,000.

Opened new money market accounts and educated customers about bank products.

Answer Key: b, d, f, h, and j are correct

Resume Mad Libs

Provided administrative support to (insert company description) that provides services to (insert data, number of clients) on a daily basis.

Assisted with confidential client registration (insert database used and the number of clients you registered).

Conducted online research (insert what you researched) and (insert what you did with the research; presented? Filed?).

Provided customer service for (insert description of company, store, restaurant) including (list products and/or services the company sells/provides).

Started as (insert former position), promoted to (insert current position) because of (insert explanation why you were promoted).

Provide customer service for (insert number) seat, (insert restaurant style; casual? fine dining?) restaurant, specializing in (insert restaurant specialty; Seafood? Italian cuisine? American faire?).

Conducted (insert date) tours per (insert frequency; daily, weekly) for (who did you conduct the tours for?) at (insert where you conducted the tours, give data to quantify volume).

Provided assistance to (insert who you were assisting) in (insert where you are providing assistance and details about the company/department).

Provided sales support to (insert explanation of your company) with up to (give dollar data) in sales per (insert frequency).

Supervised daily operations for (insert company description) serving (insert data) customers per (insert frequency).

Reconciled deposits worth (insert monetary amount) and handled (insert other responsibilities of your job and give details).

Supervised (insert who you supervised) and trained (insert who you trained, add data)on (insert details about you doing the training).

Coordinated (insert details about what you coordinated) for a (insert company information; explain the company, and either products/services or its clientele).

Conducted (insert activity) and (insert second activity that piggybacks off the first one).

Assisted with brochure and ad development using (insert list of computer software used) and promoted through (insert ways you advertised; social media? print?).

Resume Checklist

Appearance

Did you download the sample resume (extended version) template from the CSPD website?

Do you have 1-inch margins on top, bottom and sides of the page?

Are you using punctuation throughout your resume?

Do you have zero errors and misspellings?

Is your information in reverse chronological order?

Did you avoid abbreviations (exception being state names)?

Did you eliminate headers that do not apply to your experiences?

Contact Information

Have you used upper and lower case letters when spelling out your name and address?

Have you included a professional email address?

Education

Did you list the full name of the degree you will be receiving?

Is the month and year of graduation included?

Did you include your overall GPA?

Selected Courses

Are course titles used rather than course numbers?

Activities & Awards

Did you indicate your title before any activities or awards received?

Are activities/groups you are part of spelled out and not abbreviated?

Experience

Is your information in reverse chronological order?

Is the employer/organization name in all capital letters?

Did you include the city and state where you worked?

Did you write out the name of the months you worked rather than abbreviate?

Is it easy for the employer to see how you meet the specific job requirements/qualifications?

Did you begin your bullet points with action verbs and vary your word usage?

Does your first bullet point paint a picture of the work you did and the company you worked for?

Whenever possible, did you include key industry words and/or words related to the job description?

Did you quantify your experiences using data?

Did you use the present and past tense correctly?

Did you avoid the use of personal pronouns?

Did you include 3-4 bullet points for the position you held?

Skills & Languages

Is the level of competency included in terms of language (e.g. fluent, conversational, basic)?

Are you listing only titles of the software/programs that you can use?

Are certifications up to date and not expired?

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Center for Student Professional Development

Resume Development Packet – Revised 2015