Human resource management case study examples with solution

3|Page About BSBPMG515 Manage project human resources Application This unit describes the skills and knowledge required to manage human resources related to projects. It involves planning for human resources, implementing personnel training and development, and managing the project team. It applies to individuals responsible for managing and leading a project in an organisation, business, or as a consultant. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication. Unit Sector Management and Leadership – Project Management Elements and Performance Criteria ELEMENT PERFORMANCE CRITERIA Elements describe the Performance criteria describe the performance needed to demonstrate essential outcomes. achievement of the element. 1. Plan human 1.1 Determine resource requirements for individual tasks to determine resources relevant to required project personnel levels and competencies projects 1.2 Establish project organisation and structure to align individual and group competencies with project tasks 1.3 Allocate personnel to the project to meet planned work outputs throughout project timeline 2. Implement project personnel training and development 3. Lead project team 1.4 Apply human resources management (HRM) methods, techniques and tools to support engagement and performance of personnel 2.1 Negotiate, define and communicate clear project role descriptions 2.2 Identify, plan and implement ongoing development and training of project team members to support personnel and project performance 2.3 Measure individuals' performance against agreed criteria and initiate actions to overcome shortfalls in performance 3.1 Implement processes and take action to improve individual performance and overall project effectiveness 3.2 Monitor and report, for remedial action, internal and external influences on individual and project team performance and morale 4|Page 3.3 Implement procedures for interpersonal communication, counselling, and conflict resolution to maintain a positive work environment 4. Finalise human resource activities related to projects 3.4 Identify and manage inter-project and intra-project resource conflict to minimise impact on achievement of project objectives 4.1 Disband project team according to organisational policies and procedures 4.2 Identify and document human resource issues and recommended improvements Foundation Skills This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance. Skill Reading Performance Description Criteria 1.1, 1.2, 2.3,  Interprets textual information obtained from a range of 3.3, 4.1 sources and determines how content may be applied to requirements 1.1-1.3, 2.12.3, 3.1, 3.2, 4.2  Develops plans, role descriptions and reports using clear, Oral 1.3, 1.4, 2.1, Communication 3.1, 3.3, 3.4  Participates in verbal exchanges using clear language and Writing specific and industry-related terminology, appropriate structures and conventions  Documents personnel requirements, results of performance measurements and improvement recommendations appropriate non-verbal features  Uses active listening and questioning to elicit views and opinions of others and confirm understanding Numeracy 1.1, 2.3, 3.4  Uses mathematical formulae to calculate resources against project requirements and to measure work output against predetermined criteria  Understands and adheres to organisational policies and Navigate the world of work 3.3, 4.1 Interact with others 1.3, 1.4, 2.1, 2.3, 3.1, 3.3, 3.4  Collaborates with co-workers to negotiate and facilitate Get the work 1.1-1.4, 2.2,  Develops plans to identify project responsibilities and needs, procedures shared understanding of individual roles and group objectives  Manages workplace conflict by recognising contributing factors and implementing resolution strategies 5|Page done 2.3, 3.1, 3.2, 3.4, 4.2 and allocate project personnel, with an awareness of how this contributes to overall project goals  Uses analytical skills to review performance and decide on actions needed  Reflects on how variables impact outcomes to gain insights into concepts that may be adapted in future situations Unit Mapping Information Code and title Code and title Comments Equivalence status current version BSBPMG515 Manage project human resources Updated to meet Standards for Training Packages Equivalent unit previous version BSBPMG515A Manage project human resources Assessment requirements Modification History Release Release 1 Comments This version first released with BSB Business Services Training Package Version 1.0.