Human resources management / organizational behaviour

Deliverable 6 - Change Management Plan

Competency

Critique the impact of leadership on organizational outcomes.

Scenario

You are the VP of HR in a professional services organization. Your organization recently merged with another firm to expand operations on a global scale. Before the merger, your organization had a culture that reinforced aggressive sales of consultancy services, with a focus on short-term financial gains. The organization with which yours merged had a different culture, one that supported building deep relationships with repeat customers with a focus on the long-term revenues, even when that might incur a short-term financial loss.

As a result of this merger, a new organizational culture needs to be established so that everyone from both of the previously separate organizations will work and act as one team. The CEO has stated that the new culture should be one that reflects the longer-term perspective rather than short-term financial gains. The CEO recognizes this effort must be planned and will take time and has instructed you to lead the change initiative. The CEO instructs you to assemble a change management implementation plan to prepare the organization for culture change.

Instructions

Prepare a change management plan that:

• Provides organization’s new strategic direction and goals.


• Compares key characteristics of the two merging cultures and make recommendations for the new culture of the organization.


• Provides the structured methodology you will use to plan the change initiative.


• Discusses the communication plan that will be used during the change initiative.


• Details the approach to be used to manage resistance to the change initiative.


• Illustrates how change adoption will be measured.


• Provides attribution for credible sources used in the plan.

Resources

Article Databases:

• Business Source Complete via EBSCO


• Business via ProQuest


• ASP: Human Resource Management Online

Guides & FAQs:

• APA Guide


• Rasmussen’s Answers/FAQs

Grading Rubric

F

F

C

B

A

0

1

2

3

4

Did not Submit

No Pass

Competence

Proficiency

Mastery

Not Submitted

Used unclear verbiage about the organization’s new strategic direction and goals.

Provided the organization’s new strategic direction and goals, no examples provided.

Provided the organization’s new strategic direction and goals using some clear examples.

Clearly and strongly provided the organization’s new strategic direction and goals using clear examples in a well-written change management plan.

Not Submitted

Used unclear verbiage about key characteristics of the two merging cultures and made recommendations for the new culture of the organization.

Compared key characteristics of the two merging cultures and made recommendations for the new culture of the organization, no examples provided.

Compared key characteristics of the two merging cultures and made recommendations for the new culture of the organization using some clear examples.

Clearly and strongly compared key characteristics of the two merging cultures and made recommendations for the new culture of the organization using clear examples in a well-written change management plan.

Not Submitted

Used unclear verbiage about the structured methodology you will use to plan the change initiative.

Outlined the structured methodology you will use to plan the change initiative, no examples provided.

Outlined the structured methodology you will use to plan the change initiative using some clear examples.

Clearly and strongly outlined the structured methodology you will use to plan the change initiative using clear examples in a well-written change management plan.

Not Submitted

Used unclear verbiage about the communication plan that will be used during the change initiative.

Discussed the communication plan that will be used during the change initiative, no examples provided.

Discussed the communication plan that will be used during the change initiative using some clear examples.

Clearly and strongly discussed the communication plan that will be used during the change initiative using clear examples in a well-written change management plan.

Not submitted

Used unclear verbiage about the approach to be used to manage resistance to the change initiative.

Detailed the approach to be used to manage resistance to the change initiative, no examples provided.

Detailed the approach to be used to manage resistance to the change initiative using some clear examples.

Clearly and strongly detailed the approach to be used to manage resistance to the change initiative using clear examples in a well-written change management plan.

Not submitted

Used unclear verbiage of how change adoption will be measured.

Illustrated how change adoption will be measured, no examples provided.

Illustrated how change adoption will be measured using some clear examples.

Clearly and strongly illustrated how change adoption will be measured using clear examples in a well-written change management plan.

Not Submitted

Failed to use or identify credible sources in the change management plan.

Used and attributed some credible sources in the change management plan.

Used and relied on mostly credible sources in the change management plan.

Used and relied on all credible sources in a well-written change management plan.