Leadership action plan sample

In this third assignment in the course, you will assume the role of a newly promoted quality manager at your local hospital. This role requires you to address deficiencies by improving organizational culture, providing leadership oversight, and cultivating staff relationships within the organization. While you have many priorities in this new role, one of your first is to analyze a recent incident that occurred within the organization and to create a leadership action plan with recommended strategies and tactics to address not just the specific incident, but to drive safety and quality improvement throughout the organization.

This assignment differs from the first two assignments in that with this, as the quality manager, your focus is broader. Rather than focusing only on identifying specific actions the organization can take to remedy a particular incident that occurred, you are concentrating on what steps you will take as the quality manager to influence the organization's leadership to cultivate a fair and just culture. You will determine what departments, what leaders, and what personnel you will collaborate with to improve quality for the whole organization. In this type of culture, safety is at the forefront of everyone's job and all associates welcome the opportunity to highlight issues—without fear of reprisal—so that they can be addressed at a systemic level throughout the organization.

You may find it useful to review the short document Importance and Features of Continuous Quality Improvement (CQI) (given in the resources) as you gather your thoughts about the key elements you want to include in this assignment.

DEMONSTRATION OF PROFICIENCY
By successfully completing this assignment, you will demonstrate proficiency in the following course competencies. Refer to the scoring guide for further details.

Competency 4: Apply leadership strategies to quality improvement in a health care organization.
Competency 5: Communicate in a manner that is scholarly, professional, and respectful of the diversity, dignity, and integrity of others and is consistent with the expectations for health care professionals.
SUMMARY
Prepare an issue analysis of an incident that occurred in a health care organization and create a leadership action plan (8–10 pages) that will help to address the specific incident but will also help to drive safety and quality improvements throughout the organization