Loading...

Messages

Proposals

Stuck in your homework and missing deadline? Get urgent help in $10/Page with 24 hours deadline

Get Urgent Writing Help In Your Essays, Assignments, Homeworks, Dissertation, Thesis Or Coursework & Achieve A+ Grades.

Privacy Guaranteed - 100% Plagiarism Free Writing - Free Turnitin Report - Professional And Experienced Writers - 24/7 Online Support

Probability & statistics for engr & sci

01/12/2021 Client: muhammad11 Deadline: 2 Day

1 2 3 4 5 6 7 8 9

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49

S 50 R 51

1st Pass Pages

1019763_FM_VOL-I.qxp 9/17/07 4:22 PM Page viii

User
Zone de texte
This page was intentionally left blank
Your First Study Breakwww.CengageBrain.com

Get the best grade in the shortest time possible!

Buy the way you want and save

Now that you’ve bought the textbook . . .

Get a break on the study materials designed for your course! Visit CengageBrain.com and search for your textbook to find discounted print, digital and audio study tools that allow you to:

• Study in less time to get the grade you want using online resources such as chapter quizzing, flashcards, and interactive study tools. • Prepare for tests anywhere, anytime • Practice, review, and master course concepts using printed guides and manuals that work hand-in-hand with each chapter of your textbook.

Source Code: 12M-ST0009

Copyright 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).

Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.

http://www.CengageBrain.com
Copyright 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).

Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.

Probability and Statistics for Engineering and the Sciences

JAY DEVORE California Polytechnic State University, San Luis Obispo

EIGHTH EDIT ION

Australia • Brazil • Canada • Mexico • Singapore • Spain United Kingdom • United States

Copyright 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).

Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.

1 2 3 4 5 6 7 8 9

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49

S 50 R 51

1st Pass Pages

1019763_FM_VOL-I.qxp 9/17/07 4:22 PM Page viii

User
Zone de texte
This page was intentionally left blank
This is an electronic version of the print textbook. Due to electronic rights restrictions, some third party content may be suppressed. Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. The publisher reserves the right to remove content from this title at any time if subsequent rights restrictions require it. For valuable information on pricing, previous editions, changes to current editions, and alternate formats, please visit www.cengage.com/highered to search by ISBN#, author, title, or keyword for materials in your areas of interest.

Copyright 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).

Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.

http://www.cengage.com/highered
Probability and Statistics for Engineering and the Sciences, Eighth Edition Jay L. Devore

Editor in Chief: Michelle Julet

Publisher: Richard Stratton

Senior Sponsoring Editor: Molly Taylor

Senior Development Editor: Jay Campbell

Senior Editorial Assistant: Shaylin Walsh

Media Editor: Andrew Coppola

Marketing Manager: Ashley Pickering

Marketing Communications Manager: Mary Anne Payumo

Content Project Manager: Cathy Brooks

Art Director: Linda Helcher

Print Buyer: Diane Gibbons

Rights Acquisition Specialists: Image: Mandy Groszko; Text: Katie Huha

Production Service: Elm Street Publishing Services

Text Designer: Diane Beasley

Cover Designer: Rokusek Design

© 2012, 2009 Brooks/Cole, Cengage Learning

ALL RIGHTS RESERVED. No part of this work covered by the copyright herein may be reproduced, transmitted, stored, or used in any form or by any means graphic, electronic, or mechanical, including but not limited to photocopying, recording, scanning, digitizing, taping, Web distribution, information networks, or information storage and retrieval systems, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without the prior written permission of the publisher.

Printed in the United States of America 1 2 3 4 5 6 7 14 13 12 11 10

For product information and technology assistance, contact us at Cengage Learning Customer & Sales Support, 1-800-354-9706

For permission to use material from this text or product, submit all requests online at www.cengage.com/permissions.

Further permissions questions can be emailed to permissionrequest@cengage.com.

Library of Congress Control Number: 2010927429

ISBN-13: 978-0-538-73352-6 ISBN-10: 0-538-73352-7

Brooks/Cole 20 Channel Center Street Boston, MA 02210 USA

Cengage Learning is a leading provider of customized learning solutions with office locations around the globe, including Singapore, the United Kingdom, Australia, Mexico, Brazil, and Japan. Locate your local office at international.cengage.com/region

Cengage Learning products are represented in Canada by Nelson Education, Ltd.

For your course and learning solutions, visit www.cengage.com. Purchase any of our products at your local college store or at our preferred online store www.cengagebrain.com.

Copyright 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).

Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.

http://www.cengage.com/permissions
mailto:permissionrequest@cengage.com
http://www.cengage.com
http://www.cengagebrain.com
v

To my grandson

Philip, who is highly

statistically significant.

Copyright 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).

Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.

Copyright 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).

Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.

vii

Contents

1 Overview and Descriptive Statistics

Introduction 1

1.1 Populations, Samples, and Processes 2

1.2 Pictorial and Tabular Methods in Descriptive Statistics 12

1.3 Measures of Location 28

1.4 Measures of Variability 35

Supplementary Exercises 46

Bibliography 49

2 Probability

Introduction 50

2.1 Sample Spaces and Events 51

2.2 Axioms, Interpretations, and Properties of Probability 55

2.3 Counting Techniques 64

2.4 Conditional Probability 73

2.5 Independence 83

Supplementary Exercises 88

Bibliography 91

Introduction 92

3.1 Random Variables 93

3.2 Probability Distributions for Discrete Random Variables 96

3.3 Expected Values 106

3.4 The Binomial Probability Distribution 114

3.5 Hypergeometric and Negative Binomial Distributions 122

3.6 The Poisson Probability Distribution 128

Supplementary Exercises 133

Bibliography 136

3 Discrete Random Variables and Probability Distributions

Copyright 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).

Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.

Introduction 137

4.1 Probability Density Functions 138

4.2 Cumulative Distribution Functions and Expected Values 143

4.3 The Normal Distribution 152

4.4 The Exponential and Gamma Distributions 165

4.5 Other Continuous Distributions 171

4.6 Probability Plots 178

Supplementary Exercises 188

Bibliography 192

Introduction 193

5.1 Jointly Distributed Random Variables 194

5.2 Expected Values, Covariance, and Correlation 206

5.3 Statistics and Their Distributions 212

5.4 The Distribution of the Sample Mean 223

5.5 The Distribution of a Linear Combination 230

Supplementary Exercises 235

Bibliography 238

6 Point Estimation

7 Statistical Intervals Based on a Single Sample

Introduction 239

6.1 Some General Concepts of Point Estimation 240

6.2 Methods of Point Estimation 255

Supplementary Exercises 265

Bibliography 266

Introduction 267

7.1 Basic Properties of Confidence Intervals 268

7.2 Large-Sample Confidence Intervals for a Population Mean and Proportion 276

4 Continuous Random Variables and Probability Distributions

5 Joint Probability Distributions and Random Samples

viii Contents

Copyright 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).

Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.

7.3 Intervals Based on a Normal Population Distribution 285

7.4 Confidence Intervals for the Variance and Standard Deviation of a Normal Population 294

Supplementary Exercises 297

Bibliography 299

8 Tests of Hypotheses Based on a Single Sample

Introduction 300

8.1 Hypotheses and Test Procedures 301

8.2 Tests About a Population Mean 310

8.3 Tests Concerning a Population Proportion 323

8.4 P-Values 328

8.5 Some Comments on Selecting a Test 339

Supplementary Exercises 342

Bibliography 344

9 Inferences Based on Two Samples

Introduction 345

9.1 z Tests and Confidence Intervals for a Difference Between Two Population Means 346

9.2 The Two-Sample t Test and Confidence Interval 357

9.3 Analysis of Paired Data 365

9.4 Inferences Concerning a Difference Between Population Proportions 375

9.5 Inferences Concerning Two Population Variances 382

Supplementary Exercises 386

Bibliography 390

10 The Analysis of Variance

Introduction 391

10.1 Single-Factor ANOVA 392

10.2 Multiple Comparisons in ANOVA 402

10.3 More on Single-Factor ANOVA 408

Supplementary Exercises 417

Bibliography 418

Contents ix

Copyright 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).

Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.

11 Multifactor Analysis of Variance

Introduction 419

11.1 Two-Factor ANOVA with Kij � 1 420

11.2 Two-Factor ANOVA with Kij � 1 433

11.3 Three-Factor ANOVA 442

11.4 2p Factorial Experiments 451

Supplementary Exercises 464

Bibliography 467

12 Simple Linear Regression and Correlation

Introduction 468

12.1 The Simple Linear Regression Model 469

12.2 Estimating Model Parameters 477

12.3 Inferences About the Slope Parameter �1 490

12.4 Inferences Concerning and the Prediction of Future Y Values 499

12.5 Correlation 508

Supplementary Exercises 518

Bibliography 522

mY #x*

13 Nonlinear and Multiple Regression

Introduction 523

13.1 Assessing Model Adequacy 524

13.2 Regression with Transformed Variables 531

13.3 Polynomial Regression 543

13.4 Multiple Regression Analysis 553

13.5 Other Issues in Multiple Regression 574

Supplementary Exercises 588

Bibliography 593

14 Goodness-of-Fit Tests and Categorical Data Analysis

Introduction 594

14.1 Goodness-of-Fit Tests When Category Probabilities Are Completely Specified 595

x Contents

Copyright 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).

Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.

14.2 Goodness-of-Fit Tests for Composite Hypotheses 602

14.3 Two-Way Contingency Tables 613

Supplementary Exercises 621

Bibliography 624

15 Distribution-Free Procedures

Introduction 625

15.1 The Wilcoxon Signed-Rank Test 626

15.2 The Wilcoxon Rank-Sum Test 634

15.3 Distribution-Free Confidence Intervals 640

15.4 Distribution-Free ANOVA 645

Supplementary Exercises 649

Bibliography 650

16 Quality Control Methods

Introduction 651

16.1 General Comments on Control Charts 652

16.2 Control Charts for Process Location 654

16.3 Control Charts for Process Variation 663

16.4 Control Charts for Attributes 668

16.5 CUSUM Procedures 672

16.6 Acceptance Sampling 680

Supplementary Exercises 686

Bibliography 687

Appendix Tables

A.1 Cumulative Binomial Probabilities A-2

A.2 Cumulative Poisson Probabilities A-4

A.3 Standard Normal Curve Areas A-6

A.4 The Incomplete Gamma Function A-8

A.5 Critical Values for t Distributions A-9

A.6 Tolerance Critical Values for Normal Population Distributions A-10

A.7 Critical Values for Chi-Squared Distributions A-11

A.8 t Curve Tail Areas A-12

A.9 Critical Values for F Distributions A-14

A.10 Critical Values for Studentized Range Distributions A-20

Contents xi

Copyright 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).

Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.

A.11 Chi-Squared Curve Tail Areas A-21

A.12 Critical Values for the Ryan-Joiner Test of Normality A-23

A.13 Critical Values for the Wilcoxon Signed-Rank Test A-24

A.14 Critical Values for the Wilcoxon Rank-Sum Test A-25

A.15 Critical Values for the Wilcoxon Signed-Rank Interval A-26

A.16 Critical Values for the Wilcoxon Rank-Sum Interval A-27

A.17 � Curves for t Tests A-28

Answers to Selected Odd-Numbered Exercises A-29 Glossary of Symbols/Abbreviations G-1 Index I-1

xii Contents

Copyright 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).

Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.

xiii

Preface Purpose

The use of probability models and statistical methods for analyzing data has become common practice in virtually all scientific disciplines. This book attempts to provide a comprehensive introduction to those models and methods most likely to be encoun- tered and used by students in their careers in engineering and the natural sciences. Although the examples and exercises have been designed with scientists and engi- neers in mind, most of the methods covered are basic to statistical analyses in many other disciplines, so that students of business and the social sciences will also profit from reading the book.

Approach

Students in a statistics course designed to serve other majors may be initially skeptical of the value and relevance of the subject matter, but my experience is that students can be turned on to statistics by the use of good examples and exercises that blend their every- day experiences with their scientific interests. Consequently, I have worked hard to find examples of real, rather than artificial, data—data that someone thought was worth col- lecting and analyzing. Many of the methods presented, especially in the later chapters on statistical inference, are illustrated by analyzing data taken from published sources, and many of the exercises also involve working with such data. Sometimes the reader may be unfamiliar with the context of a particular problem (as indeed I often was), but I have found that students are more attracted by real problems with a somewhat strange context than by patently artificial problems in a familiar setting.

Mathematical Level

The exposition is relatively modest in terms of mathematical development. Substantial use of the calculus is made only in Chapter 4 and parts of Chapters 5 and 6. In particu- lar, with the exception of an occasional remark or aside, calculus appears in the inference part of the book only—in the second section of Chapter 6. Matrix algebra is not used at all. Thus almost all the exposition should be accessible to those whose mathematical background includes one semester or two quarters of differential and integral calculus.

Content

Chapter 1 begins with some basic concepts and terminology—population, sample, descriptive and inferential statistics, enumerative versus analytic studies, and so on— and continues with a survey of important graphical and numerical descriptive methods. A rather traditional development of probability is given in Chapter 2, followed by prob- ability distributions of discrete and continuous random variables in Chapters 3 and 4, respectively. Joint distributions and their properties are discussed in the first part of Chapter 5. The latter part of this chapter introduces statistics and their sampling distri- butions, which form the bridge between probability and inference. The next three chapters cover point estimation, statistical intervals, and hypothesis testing based on a single sample. Methods of inference involving two independent samples and paired data are presented in Chapter 9. The analysis of variance is the subject of Chapters 10 and 11 (single-factor and multifactor, respectively). Regression makes its initial appearance in Chapter 12 (the simple linear regression model and correlation) and

Copyright 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).

Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.

returns for an extensive encore in Chapter 13. The last three chapters develop chi- squared methods, distribution-free (nonparametric) procedures, and techniques from statistical quality control.

Helping Students Learn

Although the book’s mathematical level should give most science and engineering students little difficulty, working toward an understanding of the concepts and gain- ing an appreciation for the logical development of the methodology may sometimes require substantial effort. To help students gain such an understanding and appreci- ation, I have provided numerous exercises ranging in difficulty from many that involve routine application of text material to some that ask the reader to extend con- cepts discussed in the text to somewhat new situations. There are many more exer- cises than most instructors would want to assign during any particular course, but I recommend that students be required to work a substantial number of them; in a problem-solving discipline, active involvement of this sort is the surest way to iden- tify and close the gaps in understanding that inevitably arise. Answers to most odd- numbered exercises appear in the answer section at the back of the text. In addition, a Student Solutions Manual, consisting of worked-out solutions to virtually all the odd-numbered exercises, is available.

To access additional course materials and companion resources, please visit www.cengagebrain.com. At the CengageBrain.com home page, search for the ISBN of your title (from the back cover of your book) using the search box at the top of the page. This will take you to the product page where free companion resources can be found.

New for This Edition

• A Glossary of Symbols/Abbreviations appears at the end of the book (the author apologizes for his laziness in not getting this together for earlier editions!) and a small set of sample exams appears on the companion website (available at www.cengage.com/login).

• Many new examples and exercises, almost all based on real data or actual prob- lems. Some of these scenarios are less technical or broader in scope than what has been included in previous editions—for example, weights of football players (to illustrate multimodality), fundraising expenses for charitable organizations, and the comparison of grade point averages for classes taught by part-time faculty with those for classes taught by full-time faculty.

• The material on P-values has been substantially rewritten. The P-value is now ini- tially defined as a probability rather than as the smallest significance level for which the null hypothesis can be rejected. A simulation experiment is presented to illustrate the behavior of P-values.

• Chapter 1 contains a new subsection on “The Scope of Modern Statistics” to indicate how statisticians continue to develop new methodology while working on problems in a wide spectrum of disciplines.

• The exposition has been polished whenever possible to help students gain an intuitive understanding of various concepts. For example, the cumulative distribution function is more deliberately introduced in Chapter 3, the first example of maximum likeli- hood in Section 6.2 contains a more careful discussion of likelihood, more attention is given to power and type II error probabilities in Section 8.3, and the material on residuals and sums of squares in multiple regression is laid out more explicitly in Section 13.4.

xiv Preface

Copyright 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).

Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.

http://www.cengagebrain.com
http://www.cengage.com/login
Acknowledgments

My colleagues at Cal Poly have provided me with invaluable support and feedback over the years. I am also grateful to the many users of previous editions who have made suggestions for improvement (and on occasion identified errors). A special note of thanks goes to Matt Carlton for his work on the two solutions manuals, one for instructors and the other for students.

The generous feedback provided by the following reviewers of this and previous editions has been of great benefit in improving the book: Robert L. Armacost, University of Central Florida; Bill Bade, Lincoln Land Community College; Douglas M. Bates, University of Wisconsin–Madison; Michael Berry, West Virginia Wesleyan College; Brian Bowman, Auburn University; Linda Boyle, University of Iowa; Ralph Bravaco, Stonehill College; Linfield C. Brown, Tufts University; Karen M. Bursic, University of Pittsburgh; Lynne Butler, Haverford College; Raj S. Chhikara, University of Houston–Clear Lake; Edwin Chong, Colorado State University; David Clark, California State Polytechnic University at Pomona; Ken Constantine, Taylor University; David M. Cresap, University of Portland; Savas Dayanik, Princeton University; Don E. Deal, University of Houston; Annjanette M. Dodd, Humboldt State University; Jimmy Doi, California Polytechnic State University–San Luis Obispo; Charles E. Donaghey, University of Houston; Patrick J. Driscoll, U.S. Military Academy; Mark Duva, University of Virginia; Nassir Eltinay, Lincoln Land Community College; Thomas English, College of the Mainland; Nasser S. Fard, Northeastern University; Ronald Fricker, Naval Postgraduate School; Steven T. Garren, James Madison University; Mark Gebert, University of Kentucky; Harland Glaz, University of Maryland; Ken Grace, Anoka-Ramsey Community College; Celso Grebogi, University of Maryland; Veronica Webster Griffis, Michigan Technological University; Jose Guardiola, Texas A&M University–Corpus Christi; K. L. D. Gunawardena, University of Wisconsin–Oshkosh; James J. Halavin, Rochester Institute of Technology; James Hartman, Marymount University; Tyler Haynes, Saginaw Valley State University; Jennifer Hoeting, Colorado State University; Wei-Min Huang, Lehigh University; Aridaman Jain, New Jersey Institute of Technology; Roger W. Johnson, South Dakota School of Mines & Technology; Chihwa Kao, Syracuse University; Saleem A. Kassam, University of Pennsylvania; Mohammad T. Khasawneh, State University of NewYork–Binghamton; Stephen Kokoska, Colgate University; Hillel J. Kumin, University of Oklahoma; Sarah Lam, Binghamton University; M. Louise Lawson, Kennesaw State University; Jialiang Li, University of Wisconsin–Madison; Wooi K. Lim, William Paterson University; Aquila Lipscomb, The Citadel; Manuel Lladser, University of Colorado at Boulder; Graham Lord, University of California–Los Angeles; Joseph L. Macaluso, DeSales University; Ranjan Maitra, Iowa State University; David Mathiason, Rochester Institute of Technology; Arnold R. Miller, University of Denver; John J. Millson, University of Maryland; Pamela Kay Miltenberger, West Virginia Wesleyan College; Monica Molsee, Portland State University; Thomas Moore, Naval Postgraduate School; Robert M. Norton, College of Charleston; Steven Pilnick, Naval Postgraduate School; Robi Polikar, Rowan University; Ernest Pyle, Houston Baptist University; Steve Rein, California Polytechnic State University–San Luis Obispo; Tony Richardson, University of Evansville; Don Ridgeway, North Carolina State University; Larry J. Ringer, Texas A&M University; Robert M. Schumacher, Cedarville University; Ron Schwartz, Florida Atlantic University; Kevan Shafizadeh, California State University–Sacramento; Mohammed Shayib, Prairie View A&M; Robert K. Smidt, California Polytechnic State University–San Luis Obispo; Alice E. Smith, Auburn University; James MacGregor Smith, University of Massachusetts;

Preface xv

Copyright 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).

Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.

Paul J. Smith, University of Maryland; Richard M. Soland, The George Washington University; Clifford Spiegelman, Texas A&M University; Jery Stedinger, Cornell University; David Steinberg, Tel Aviv University; William Thistleton, State University of New York Institute of Technology; G. Geoffrey Vining, University of Florida; Bhutan Wadhwa, Cleveland State University; Gary Wasserman, Wayne State University; Elaine Wenderholm, State University of New York–Oswego; Samuel P. Wilcock, Messiah College; Michael G. Zabetakis, University of Pittsburgh; and Maria Zack, Point Loma Nazarene University.

Danielle Urban of Elm Street Publishing Services has done a terrific job of supervising the book's production. Once again I am compelled to express my grat- itude to all those people at Cengage who have made important contributions over the course of my textbook writing career. For this most recent edition, special thanks go to Jay Campbell (for his timely and informed feedback throughout the project), Molly Taylor, Shaylin Walsh, Ashley Pickering, Cathy Brooks, and Andrew Coppola. I also greatly appreciate the stellar work of all those Cengage Learning sales representatives who have labored to make my books more visible to the statistical community. Last but by no means least, a heartfelt thanks to my wife Carol for her decades of support, and to my daughters for providing inspiration through their own achievements.

Jay Devore

xvi Preface

Copyright 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).

Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.

1

1 Overview and DescriptiveStatistics

“I am not much given to regret, so I puzzled over this one a while. Should have taken much more statistics in college, I think.”

—Max Levchin, Paypal Co-founder, Slide Founder

Quote of the week from the Web site of the American Statistical Association on November 23, 2010

“I keep saying that the sexy job in the next 10 years will be statisticians, and I’m not kidding.”

—Hal Varian, Chief Economist at Google

August 6, 2009, The New York Times

INTRODUCTION

Statistical concepts and methods are not only useful but indeed often indis-

pensable in understanding the world around us. They provide ways of gaining

new insights into the behavior of many phenomena that you will encounter in

your chosen field of specialization in engineering or science.

The discipline of statistics teaches us how to make intelligent judgments

and informed decisions in the presence of uncertainty and variation. Without

uncertainty or variation, there would be little need for statistical methods or stat-

isticians. If every component of a particular type had exactly the same lifetime, if

all resistors produced by a certain manufacturer had the same resistance value, if

pH determinations for soil specimens from a particular locale gave identical

results, and so on, then a single observation would reveal all desired information.

An interesting manifestation of variation arises in the course of performing

emissions testing on motor vehicles. The expense and time requirements of the

Federal Test Procedure (FTP) preclude its widespread use in vehicle inspection pro-

grams. As a result, many agencies have developed less costly and quicker tests,

which it is hoped replicate FTP results. According to the journal article “Motor

Copyright 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).

Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.

Vehicle Emissions Variability” (J. of the Air and Waste Mgmt. Assoc., 1996:

667–675), the acceptance of the FTP as a gold standard has led to the widespread

belief that repeated measurements on the same vehicle would yield identical (or

nearly identical) results. The authors of the article applied the FTP to seven vehicles

characterized as “high emitters.” Here are the results for one such vehicle:

HC (gm/mile) 13.8 18.3 32.2 32.5

CO (gm/mile) 118 149 232 236

The substantial variation in both the HC and CO measurements casts consider-

able doubt on conventional wisdom and makes it much more difficult to make

precise assessments about emissions levels.

How can statistical techniques be used to gather information and draw

conclusions? Suppose, for example, that a materials engineer has developed a

coating for retarding corrosion in metal pipe under specified circumstances. If

this coating is applied to different segments of pipe, variation in environmental

conditions and in the segments themselves will result in more substantial cor-

rosion on some segments than on others. Methods of statistical analysis could

be used on data from such an experiment to decide whether the average

amount of corrosion exceeds an upper specification limit of some sort or to pre-

dict how much corrosion will occur on a single piece of pipe.

Alternatively, suppose the engineer has developed the coating in the belief

that it will be superior to the currently used coating. A comparative experiment

could be carried out to investigate this issue by applying the current coating to

some segments of pipe and the new coating to other segments. This must be

done with care lest the wrong conclusion emerge. For example, perhaps the aver-

age amount of corrosion is identical for the two coatings. However, the new

coating may be applied to segments that have superior ability to resist corrosion

and under less stressful environmental conditions compared to the segments and

conditions for the current coating. The investigator would then likely observe a

difference between the two coatings attributable not to the coatings themselves,

but just to extraneous variation. Statistics offers not only methods for analyzing

the results of experiments once they have been carried out but also suggestions

for how experiments can be performed in an efficient manner to mitigate the

effects of variation and have a better chance of producing correct conclusions.

2 CHAPTER 1 Overview and Descriptive Statistics

1.1 Populations, Samples, and Processes Engineers and scientists are constantly exposed to collections of facts, or data, both in their professional capacities and in everyday activities. The discipline of statistics provides methods for organizing and summarizing data and for drawing conclusions based on information contained in the data.

Copyright 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).

Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.

1.1 Populations, Samples, and Processes 3

An investigation will typically focus on a well-defined collection of objects constituting a population of interest. In one study, the population might consist of all gelatin capsules of a particular type produced during a specified period. Another investigation might involve the population consisting of all individuals who received a B.S. in engineering during the most recent academic year. When desired informa- tion is available for all objects in the population, we have what is called a census. Constraints on time, money, and other scarce resources usually make a census impractical or infeasible. Instead, a subset of the population—a sample—is selected in some prescribed manner. Thus we might obtain a sample of bearings from a par- ticular production run as a basis for investigating whether bearings are conforming to manufacturing specifications, or we might select a sample of last year’s engineer- ing graduates to obtain feedback about the quality of the engineering curricula.

We are usually interested only in certain characteristics of the objects in a pop- ulation: the number of flaws on the surface of each casing, the thickness of each cap- sule wall, the gender of an engineering graduate, the age at which the individual graduated, and so on. A characteristic may be categorical, such as gender or type of malfunction, or it may be numerical in nature. In the former case, the value of the characteristic is a category (e.g., female or insufficient solder), whereas in the latter case, the value is a number (e.g., or ). A variable is any characteristic whose value may change from one object to another in the population. We shall initially denote variables by lowercase letters from the end of our alphabet. Examples include

Data results from making observations either on a single variable or simultaneously on two or more variables. A univariate data set consists of observations on a single variable. For example, we might determine the type of transmission, automatic (A) or manual (M), on each of ten automobiles recently purchased at a certain dealer- ship, resulting in the categorical data set

The following sample of lifetimes (hours) of brand D batteries put to a certain use is a numerical univariate data set:

We have bivariate data when observations are made on each of two variables. Our data set might consist of a (height, weight) pair for each basketball player on a team, with the first observation as (72, 168), the second as (75, 212), and so on. If an engineer determines the value of both and for component failure, the resulting data set is bivariate with one variable numeri- cal and the other categorical. Multivariate data arises when observations are made on more than one variable (so bivariate is a special case of multivariate). For exam- ple, a research physician might determine the systolic blood pressure, diastolic blood pressure, and serum cholesterol level for each patient participating in a study. Each observation would be a triple of numbers, such as (120, 80, 146). In many multivariate data sets, some variables are numerical and others are categorical. Thus the annual automobile issue of Consumer Reports gives values of such variables as type of vehicle (small, sporty, compact, mid-size, large), city fuel efficiency (mpg), highway fuel efficiency (mpg), drivetrain type (rear wheel, front wheel, four wheel), and so on.

y 5 reasonx 5 component lifetime

5.6 5.1 6.2 6.0 5.8 6.5 5.8 5.5

M A A A M A A M A A

z 5 braking distance of an automobile under specified conditions

y 5 number of visits to a particular Web site during a specified period

x 5 brand of calculator owned by a student

diameter 5 .502 cmage 5 23 years

Copyright 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).

Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.

Example 1.1

4 CHAPTER 1 Overview and Descriptive Statistics

Branches of Statistics An investigator who has collected data may wish simply to summarize and describe important features of the data. This entails using methods from descriptive statistics. Some of these methods are graphical in nature; the construction of histograms, boxplots, and scatter plots are primary examples. Other descriptive methods involve calculation of numerical summary measures, such as means, standard deviations, and correlation coefficients. The wide availability of statistical computer software packages has made these tasks much easier to carry out than they used to be. Computers are much more efficient than human beings at calculation and the creation of pictures (once they have received appropriate instructions from the user!). This means that the investigator doesn’t have to expend much effort on “grunt work” and will have more time to study the data and extract important messages. Throughout this book, we will present output from various packages such as Minitab, SAS, S-Plus, and R. The R software can be downloaded without charge from the site http://www.r-project.org.

Charity is a big business in the United States. The Web site charitynavigator.com gives information on roughly 5500 charitable organizations, and there are many smaller charities that fly below the navigator’s radar screen. Some charities operate very efficiently, with fundraising and administrative expenses that are only a small percentage of total expenses, whereas others spend a high percentage of what they take in on such activities. Here is data on fundraising expenses as a percentage of total expenditures for a random sample of 60 charities:

6.1 12.6 34.7 1.6 18.8 2.2 3.0 2.2 5.6 3.8 2.2 3.1 1.3 1.1 14.1 4.0 21.0 6.1 1.3 20.4 7.5 3.9 10.1 8.1 19.5 5.2 12.0 15.8 10.4 5.2 6.4 10.8 83.1 3.6 6.2 6.3 16.3 12.7 1.3 0.8 8.8 5.1 3.7 26.3 6.0 48.0 8.2 11.7 7.2 3.9

15.3 16.6 8.8 12.0 4.7 14.7 6.4 17.0 2.5 16.2

Without any organization, it is difficult to get a sense of the data’s most prominent features—what a typical (i.e. representative) value might be, whether values are highly concentrated about a typical value or quite dispersed, whether there are any

0 0

10

20

F re

qu en

cy

30

40 Stem–and–leaf of FundRsng N = 60

Leaf Unit = 1.0

0 0111112222333333344 0 55556666666778888 1 0001222244 1 55666789 2 01 2 6 3 3 4 4 8 5 5 6 6 7 7 8 3

4

10 20 30 40 50

FundRsng 60 70 80 90

Figure 1.1 A Minitab stem-and-leaf display (tenths digit truncated) and histogram for the charity fundraising percentage data

Copyright 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).

Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.

http://www.r-project.org
Example 1.2

1.1 Populations, Samples, and Processes 5

gaps in the data, what fraction of the values are less than 20%, and so on. Figure 1.1 shows what is called a stem-and-leaf display as well as a histogram. In Section 1.2 we will discuss construction and interpretation of these data summaries. For the moment, we hope you see how they begin to describe how the percentages are dis- tributed over the range of possible values from 0 to 100. Clearly a substantial major- ity of the charities in the sample spend less than 20% on fundraising, and only a few percentages might be viewed as beyond the bounds of sensible practice. ■

Having obtained a sample from a population, an investigator would frequently like to use sample information to draw some type of conclusion (make an inference of some sort) about the population. That is, the sample is a means to an end rather than an end in itself. Techniques for generalizing from a sample to a population are gathered within the branch of our discipline called inferential statistics.

Material strength investigations provide a rich area of application for statistical meth- ods. The article “Effects of Aggregates and Microfillers on the Flexural Properties of Concrete” (Magazine of Concrete Research, 1997: 81–98) reported on a study of strength properties of high-performance concrete obtained by using superplasticizers and certain binders. The compressive strength of such concrete had previously been investigated, but not much was known about flexural strength (a measure of ability to resist failure in bending). The accompanying data on flexural strength (in MegaPascal, MPa, where ) appeared in the article cited:

5.9 7.2 7.3 6.3 8.1 6.8 7.0 7.6 6.8 6.5 7.0 6.3 7.9 9.0 8.2 8.7 7.8 9.7 7.4 7.7 9.7 7.8 7.7 11.6 11.3 11.8 10.7

Suppose we want an estimate of the average value of flexural strength for all beams that could be made in this way (if we conceptualize a population of all such beams, we are trying to estimate the population mean). It can be shown that, with a high degree of confidence, the population mean strength is between 7.48 MPa and 8.80 MPa; we call this a confidence interval or interval estimate. Alternatively, this data could be used to predict the flexural strength of a single beam of this type. With a high degree of confidence, the strength of a single such beam will exceed 7.35 MPa; the number 7.35 is called a lower prediction bound. ■

The main focus of this book is on presenting and illustrating methods of infer- ential statistics that are useful in scientific work. The most important types of infer- ential procedures—point estimation, hypothesis testing, and estimation by confidence intervals—are introduced in Chapters 6–8 and then used in more com- plicated settings in Chapters 9–16. The remainder of this chapter presents methods from descriptive statistics that are most used in the development of inference.

Chapters 2–5 present material from the discipline of probability. This material ultimately forms a bridge between the descriptive and inferential techniques. Mastery of probability leads to a better understanding of how inferential procedures are developed and used, how statistical conclusions can be translated into everyday language and interpreted, and when and where pitfalls can occur in applying the methods. Probability and statistics both deal with questions involving populations and samples, but do so in an “inverse manner” to one another.

In a probability problem, properties of the population under study are assumed known (e.g., in a numerical population, some specified distribution of the population values may be assumed), and questions regarding a sample taken from the population are posed and answered. In a statistics problem, characteristics of a

1 Pa (Pascal) 5 1.45 3 1024 psi

Copyright 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).

Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.

Example 1.3

6 CHAPTER 1 Overview and Descriptive Statistics

sample are available to the experimenter, and this information enables the experi- menter to draw conclusions about the population. The relationship between the two disciplines can be summarized by saying that probability reasons from the population to the sample (deductive reasoning), whereas inferential statistics rea- sons from the sample to the population (inductive reasoning). This is illustrated in Figure 1.2.

Before we can understand what a particular sample can tell us about the pop- ulation, we should first understand the uncertainty associated with taking a sample from a given population. This is why we study probability before statistics.

As an example of the contrasting focus of probability and inferential statistics, con- sider drivers’ use of manual lap belts in cars equipped with automatic shoulder belt systems. (The article “Automobile Seat Belts: Usage Patterns in Automatic Belt Systems,” Human Factors, 1998: 126–135, summarizes usage data.) In probability, we might assume that 50% of all drivers of cars equipped in this way in a certain metropolitan area regularly use their lap belt (an assumption about the population), so we might ask, “How likely is it that a sample of 100 such drivers will include at least 70 who regularly use their lap belt?” or “How many of the drivers in a sample of size 100 can we expect to regularly use their lap belt?” On the other hand, in infer- ential statistics, we have sample information available; for example, a sample of 100 drivers of such cars revealed that 65 regularly use their lap belt. We might then ask, “Does this provide substantial evidence for concluding that more than 50% of all such drivers in this area regularly use their lap belt?” In this latter scenario, we are attempting to use sample information to answer a question about the structure of the entire population from which the sample was selected. ■

In the foregoing lap belt example, the population is well defined and concrete: all drivers of cars equipped in a certain way in a particular metropolitan area. In Example 1.2, however, the strength measurements came from a sample of prototype beams that had not been selected from an existing population. Instead, it is conven- ient to think of the population as consisting of all possible strength measurements that might be made under similar experimental conditions. Such a population is referred to as a conceptual or hypothetical population. There are a number of prob- lem situations in which we fit questions into the framework of inferential statistics by conceptualizing a population.

The Scope of Modern Statistics These days statistical methodology is employed by investigators in virtually all dis- ciplines, including such areas as

• molecular biology (analysis of microarray data)

• ecology (describing quantitatively how individuals in various animal and plant populations are spatially distributed)

Population

Probability

Inferential statistics

Sample

Figure 1.2 The relationship between probability and inferential statistics

Copyright 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).

Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.

1.1 Populations, Samples, and Processes 7

• materials engineering (studying properties of various treatments to retard corrosion)

• marketing (developing market surveys and strategies for marketing new products)

• public health (identifying sources of diseases and ways to treat them)

• civil engineering (assessing the effects of stress on structural elements and the impacts of traffic flows on communities)

As you progress through the book, you’ll encounter a wide spectrum of different sce- narios in the examples and exercises that illustrate the application of techniques from probability and statistics. Many of these scenarios involve data or other material extracted from articles in engineering and science journals. The methods presented herein have become established and trusted tools in the arsenal of those who work with data. Meanwhile, statisticians continue to develop new models for describing random- ness, and uncertainty and new methodology for analyzing data. As evidence of the con- tinuing creative efforts in the statistical community, here are titles and capsule descriptions of some articles that have recently appeared in statistics journals (Journal of the American Statistical Association is abbreviated JASA, and AAS is short for the Annals of Applied Statistics, two of the many prominent journals in the discipline):

• “Modeling Spatiotemporal Forest Health Monitoring Data” (JASA, 2009: 899–911): Forest health monitoring systems were set up across Europe in the 1980s in response to concerns about air-pollution-related forest dieback, and have continued operation with a more recent focus on threats from climate change and increased ozone levels. The authors develop a quantitative descrip- tion of tree crown defoliation, an indicator of tree health.

• “Active Learning Through Sequential Design, with Applications to the Detection of Money Laundering” (JASA, 2009: 969–981): Money laundering involves con- cealing the origin of funds obtained through illegal activities. The huge number of transactions occurring daily at financial institutions makes detection of money laundering difficult. The standard approach has been to extract various summary quantities from the transaction history and conduct a time-consuming investiga- tion of suspicious activities. The article proposes a more efficient statistical method and illustrates its use in a case study.

• “Robust Internal Benchmarking and False Discovery Rates for Detecting Racial Bias in Police Stops” (JASA, 2009: 661–668): Allegations of police actions that are attributable at least in part to racial bias have become a contentious issue in many communities. This article proposes a new method that is designed to reduce the risk of flagging a substantial number of “false positives” (individuals falsely identified as manifesting bias). The method was applied to data on 500,000 pedestrian stops in New York City in 2006; of the 3000 officers regu- larly involved in pedestrian stops, 15 were identified as having stopped a sub- stantially greater fraction of Black and Hispanic people than what would be predicted were bias absent.

• “Records in Athletics Through Extreme Value Theory” (JASA, 2008: 1382–1391): The focus here is on the modeling of extremes related to world records in athletics. The authors start by posing two questions: (1) What is the ultimate world record within a specific event (e.g. the high jump for women)? and (2) How “good” is the current world record, and how does the quality of current world records compare across different events? A total of 28 events (8 running, 3 throwing, and 3 jumping for both men and women) are considered. For example, one conclusion is that only about 20 seconds can be shaved off the

Copyright 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).

Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.

8 CHAPTER 1 Overview and Descriptive Statistics

men’s marathon record, but that the current women’s marathon record is almost 5 minutes longer than what can ultimately be achieved. The methodology also has applications to such issues as ensuring airport runways are long enough and that dikes in Holland are high enough.

• “Analysis of Episodic Data with Application to Recurrent Pulmonary Exacerbations in Cystic Fibrosis Patients” (JASA, 2008: 498–510): The analysis of recurrent medical events such as migraine headaches should take into account not only when such events first occur but also how long they last—length of episodes may contain important information about the severity of the disease or malady, associated medical costs, and the quality of life. The article proposes a technique that summarizes both episode frequency and length of episodes, and allows effects of characteristics that cause episode occurrence to vary over time. The technique is applied to data on cystic fibrosis patients (CF is a serious genetic disorder affecting sweat and other glands).

• “Prediction of Remaining Life of Power Transformers Based on Left Truncated and Right Censored Lifetime Data” (AAS, 2009: 857–879): There are roughly 150,000 high-voltage power transmission transformers in the United States. Unexpected failures can cause substantial economic losses, so it is important to have predictions for remaining lifetimes. Relevant data can be complicated because lifetimes of some transformers extend over several decades during which records were not necessarily complete. In particular, the authors of the article use data from a certain energy company that began keeping careful records in 1980. But some transformers had been installed before January 1, 1980, and were still in service after that date (“left truncated” data), whereas other units were still in serv- ice at the time of the investigation, so their complete lifetimes are not available (“right censored” data). The article describes various procedures for obtaining an interval of plausible values (a prediction interval) for a remaining lifetime and for the cumulative number of failures over a specified time period.

• “The BARISTA: A Model for Bid Arrivals in Online Auctions” (AAS, 2007: 412–441): Online auctions such as those on eBay and uBid often have character- istics that differentiate them from traditional auctions. One particularly important difference is that the number of bidders at the outset of many traditional auctions is fixed, whereas in online auctions this number and the number of resulting bids are not predetermined. The article proposes a new BARISTA (for Bid ARivals In STAges) model for describing the way in which bids arrive online. The model allows for higher bidding intensity at the outset of the auction and also as the auction comes to a close. Various properties of the model are investigated and then validated using data from eBay.com on auctions for Palm M515 personal assistants, Microsoft Xbox games, and Cartier watches.

• “Statistical Challenges in the Analysis of Cosmic Microwave Background Radiation” (AAS, 2009: 61–95): The cosmic microwave background (CMB) is a significant source of information about the early history of the universe. Its radi- ation level is uniform, so extremely delicate instruments have been developed to measure fluctuations. The authors provide a review of statistical issues with CMB data analysis; they also give many examples of the application of statistical procedures to data obtained from a recent NASA satellite mission, the Wilkinson Microwave Anisotropy Probe.

Statistical information now appears with increasing frequency in the popular media, and occasionally the spotlight is even turned on statisticians. For example, the

Copyright 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).

Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.

1.1 Populations, Samples, and Processes 9

Nov. 23, 2009, New York Times reported in an article “Behind Cancer Guidelines, Quest for Data” that the new science for cancer investigations and more sophisti- cated methods for data analysis spurred the U.S. Preventive Services task force to re-examine guidelines for how frequently middle-aged and older women should have mammograms. The panel commissioned six independent groups to do statis- tical modeling. The result was a new set of conclusions, including an assertion that mammograms every two years are nearly as beneficial to patients as annual mam- mograms, but confer only half the risk of harms. Donald Berry, a very prominent biostatistician, was quoted as saying he was pleasantly surprised that the task force took the new research to heart in making its recommendations. The task force’s report has generated much controversy among cancer organizations, politicians, and women themselves.

It is our hope that you will become increasingly convinced of the importance and relevance of the discipline of statistics as you dig more deeply into the book and the subject. Hopefully you’ll be turned on enough to want to continue your statisti- cal education beyond your current course.

Enumerative Versus Analytic Studies W. E. Deming, a very influential American statistician who was a moving force in Japan’s quality revolution during the 1950s and 1960s, introduced the distinction between enumerative studies and analytic studies. In the former, interest is focused on a finite, identifiable, unchanging collection of individuals or objects that make up a population. A sampling frame—that is, a listing of the individuals or objects to be sampled—is either available to an investigator or else can be constructed. For example, the frame might consist of all signatures on a petition to qualify a certain initiative for the ballot in an upcoming election; a sample is usually selected to ascertain whether the number of valid signatures exceeds a specified value. As another example, the frame may contain serial numbers of all furnaces manufac- tured by a particular company during a certain time period; a sample may be selected to infer something about the average lifetime of these units. The use of inferential methods to be developed in this book is reasonably noncontroversial in such settings (though statisticians may still argue over which particular methods should be used).

An analytic study is broadly defined as one that is not enumerative in nature. Such studies are often carried out with the objective of improving a future product by taking action on a process of some sort (e.g., recalibrating equipment or adjusting the level of some input such as the amount of a catalyst). Data can often be obtained only on an existing process, one that may differ in important respects from the future process. There is thus no sampling frame listing the indi- viduals or objects of interest. For example, a sample of five turbines with a new design may be experimentally manufactured and tested to investigate efficiency. These five could be viewed as a sample from the conceptual population of all pro- totypes that could be manufactured under similar conditions, but not necessarily as representative of the population of units manufactured once regular production gets underway. Methods for using sample information to draw conclusions about future production units may be problematic. Someone with expertise in the area of turbine design and engineering (or whatever other subject area is relevant) should be called upon to judge whether such extrapolation is sensible. A good exposition of these issues is contained in the article “Assumptions for Statistical Inference” by Gerald Hahn and William Meeker (The American Statistician, 1993: 1–11).

Copyright 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).

Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.

Example 1.4

10 CHAPTER 1 Overview and Descriptive Statistics

Collecting Data Statistics deals not only with the organization and analysis of data once it has been collected but also with the development of techniques for collecting the data. If data is not properly collected, an investigator may not be able to answer the questions under consideration with a reasonable degree of confidence. One common problem is that the target population—the one about which conclusions are to be drawn—may be different from the population actually sampled. For example, advertisers would like various kinds of information about the television-viewing habits of potential cus- tomers. The most systematic information of this sort comes from placing monitoring devices in a small number of homes across the United States. It has been conjectured that placement of such devices in and of itself alters viewing behavior, so that char- acteristics of the sample may be different from those of the target population.

When data collection entails selecting individuals or objects from a frame, the simplest method for ensuring a representative selection is to take a simple random sample. This is one for which any particular subset of the specified size (e.g., a sam- ple of size 100) has the same chance of being selected. For example, if the frame consists of 1,000,000 serial numbers, the numbers 1, 2, . . . , up to 1,000,000 could be placed on identical slips of paper. After placing these slips in a box and thor- oughly mixing, slips could be drawn one by one until the requisite sample size has been obtained. Alternatively (and much to be preferred), a table of random numbers or a computer’s random number generator could be employed.

Sometimes alternative sampling methods can be used to make the selection process easier, to obtain extra information, or to increase the degree of confidence in conclusions. One such method, stratified sampling, entails separating the population units into nonoverlapping groups and taking a sample from each one. For example, a manufacturer of DVD players might want information about customer satisfaction for units produced during the previous year. If three different models were manu- factured and sold, a separate sample could be selected from each of the three corre- sponding strata. This would result in information on all three models and ensure that no one model was over- or underrepresented in the entire sample.

Frequently a “convenience” sample is obtained by selecting individuals or objects without systematic randomization. As an example, a collection of bricks may be stacked in such a way that it is extremely difficult for those in the center to be selected. If the bricks on the top and sides of the stack were somehow different from the others, resulting sample data would not be representative of the population. Often an investigator will assume that such a convenience sample approximates a random sample, in which case a statistician’s repertoire of inferential methods can be used; however, this is a judgment call. Most of the methods discussed herein are based on a variation of simple random sampling described in Chapter 5.

Engineers and scientists often collect data by carrying out some sort of designed experiment. This may involve deciding how to allocate several different treatments (such as fertilizers or coatings for corrosion protection) to the various experimental units (plots of land or pieces of pipe). Alternatively, an investigator may systematically vary the levels or categories of certain factors (e.g., pressure or type of insulating material) and observe the effect on some response variable (such as yield from a production process).

An article in the New York Times (Jan. 27, 1987) reported that heart attack risk could be reduced by taking aspirin. This conclusion was based on a designed experi- ment involving both a control group of individuals that took a placebo having the appearance of aspirin but known to be inert and a treatment group that took aspirin

Copyright 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).

Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.

Example 1.5

1.1 Populations, Samples, and Processes 11

according to a specified regimen. Subjects were randomly assigned to the groups to protect against any biases and so that probability-based methods could be used to analyze the data. Of the 11,034 individuals in the control group, 189 subsequently experienced heart attacks, whereas only 104 of the 11,037 in the aspirin group had a heart attack. The incidence rate of heart attacks in the treatment group was only about half that in the control group. One possible explanation for this result is chance variation—that aspirin really doesn’t have the desired effect and the observed dif- ference is just typical variation in the same way that tossing two identical coins would usually produce different numbers of heads. However, in this case, inferential methods suggest that chance variation by itself cannot adequately explain the mag- nitude of the observed difference. ■

An engineer wishes to investigate the effects of both adhesive type and conductor material on bond strength when mounting an integrated circuit (IC) on a certain sub- strate. Two adhesive types and two conductor materials are under consideration. Two observations are made for each adhesive-type/conductor-material combination, resulting in the accompanying data:

Adhesive Type Conductor Material Observed Bond Strength Average

1 1 82, 77 79.5 1 2 75, 87 81.0 2 1 84, 80 82.0 2 2 78, 90 84.0

Conducting material

Average strength

1 2

80

85 Adhesive type 2

Adhesive type 1

Figure 1.3 Average bond strengths in Example 1.5

The resulting average bond strengths are pictured in Figure 1.3. It appears that adhe- sive type 2 improves bond strength as compared with type 1 by about the same amount whichever one of the conducting materials is used, with the 2, 2 combina- tion being best. Inferential methods can again be used to judge whether these effects are real or simply due to chance variation.

Suppose additionally that there are two cure times under consideration and also two types of IC post coating. There are then combinations of these four factors, and our engineer may not have enough resources to make even a single obser- vation for each of these combinations. In Chapter 11, we will see how the careful selec- tion of a fraction of these possibilities will usually yield the desired information. ■

2 ? 2 ? 2 ? 2 5 16

Copyright 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).

Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.

12 CHAPTER 1 Overview and Descriptive Statistics

EXERCISES Section 1.1 (1–9)

1. Give one possible sample of size 4 from each of the follow- ing populations: a. All daily newspapers published in the United States b. All companies listed on the New York Stock Exchange c. All students at your college or university d. All grade point averages of students at your college or

university

2. For each of the following hypothetical populations, give a plausible sample of size 4: a. All distances that might result when you throw a football b. Page lengths of books published 5 years from now c. All possible earthquake-strength measurements (Richter

scale) that might be recorded in California during the next year

d. All possible yields (in grams) from a certain chemical reaction carried out in a laboratory

3. Consider the population consisting of all computers of a cer- tain brand and model, and focus on whether a computer needs service while under warranty. a. Pose several probability questions based on selecting a

sample of 100 such computers. b. What inferential statistics question might be answered by

determining the number of such computers in a sample of size 100 that need warranty service?

4. a. Give three different examples of concrete populations and three different examples of hypothetical populations.

b. For one each of your concrete and your hypothetical pop- ulations, give an example of a probability question and an example of an inferential statistics question.

5. Many universities and colleges have instituted supplemental instruction (SI) programs, in which a student facilitator meets regularly with a small group of students enrolled in the course to promote discussion of course material and enhance subject mastery. Suppose that students in a large statistics course (what else?) are randomly divided into a control group that will not participate in SI and a treatment group that will participate. At the end of the term, each student’s total score in the course is determined. a. Are the scores from the SI group a sample from an exist-

ing population? If so, what is it? If not, what is the rele- vant conceptual population?

b. What do you think is the advantage of randomly dividing the students into the two groups rather than letting each student choose which group to join?

c. Why didn’t the investigators put all students in the treat- ment group? Note: The article “Supplemental Instruction: An Effective Component of Student Affairs Programming” (J. of College Student Devel., 1997: 577–586) discusses the analysis of data from several SI programs.

6. The California State University (CSU) system consists of 23 campuses, from San Diego State in the south to Humboldt State near the Oregon border. A CSU administrator wishes to make an inference about the average distance between the hometowns of students and their campuses. Describe and dis- cuss several different sampling methods that might be employed. Would this be an enumerative or an analytic study? Explain your reasoning.

7. A certain city divides naturally into ten district neighborhoods. How might a real estate appraiser select a sample of single- family homes that could be used as a basis for developing an equation to predict appraised value from characteristics such as age, size, number of bathrooms, distance to the nearest school, and so on? Is the study enumerative or analytic?

8. The amount of flow through a solenoid valve in an automo- bile’s pollution-control system is an important characteristic. An experiment was carried out to study how flow rate depended on three factors: armature length, spring load, and bobbin depth. Two different levels (low and high) of each fac- tor were chosen, and a single observation on flow was made for each combination of levels. a. The resulting data set consisted of how many observations? b. Is this an enumerative or analytic study? Explain your rea-

soning.

9. In a famous experiment carried out in 1882, Michelson and Newcomb obtained 66 observations on the time it took for light to travel between two locations in Washington, D.C. A few of the measurements (coded in a certain manner) were

and 31. a. Why are these measurements not identical? b. Is this an enumerative study? Why or why not?

31, 23, 32, 36, 22, 26, 27,

Descriptive statistics can be divided into two general subject areas. In this section, we consider representing a data set using visual techniques. In Sections 1.3 and 1.4, we will develop some numerical summary measures for data sets. Many visual techniques may already be familiar to you: frequency tables, tally sheets, histograms, pie charts,

1.2 Pictorial and Tabular Methods in Descriptive Statistics

Copyright 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).

Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.

1.2 Pictorial and Tabular Methods in Descriptive Statistics 13

bar graphs, scatter diagrams, and the like. Here we focus on a selected few of these techniques that are most useful and relevant to probability and inferential statistics.

Notation Some general notation will make it easier to apply our methods and formulas to a wide variety of practical problems. The number of observations in a single sample, that is, the sample size, will often be denoted by n, so that for the sample of universities {Stanford, Iowa State, Wyoming, Rochester} and also for the sample of pH measurements {6.3, 6.2, 5.9, 6.5}. If two samples are simultaneously under con- sideration, either m and n or n1 and n2 can be used to denote the numbers of obser- vations. Thus if {29.7, 31.6, 30.9} and {28.7, 29.5, 29.4, 30.3} are thermal-efficiency measurements for two different types of diesel engines, then

and . Given a data set consisting of n observations on some variable x, the individ-

ual observations will be denoted by . The subscript bears no relation to the magnitude of a particular observation. Thus x1 will not in general be the small- est observation in the set, nor will xn typically be the largest. In many applications, x1 will be the first observation gathered by the experimenter, x2 the second, and so on. The ith observation in the data set will be denoted by xi.

Stem-and-Leaf Displays Consider a numerical data set for which each xi consists of at least two digits. A quick way to obtain an informative visual representation of the data set is to construct a stem-and-leaf display.

x1, x2, c, xn

x1, x2, x3, c, xn

n 5 4m 5 3

n 5 4

Constructing a Stem-and-Leaf Display

1. Select one or more leading digits for the stem values. The trailing digits become the leaves.

2. List possible stem values in a vertical column.

3. Record the leaf for each observation beside the corresponding stem value.

4. Indicate the units for stems and leaves someplace in the display.

Example 1.6

If the data set consists of exam scores, each between 0 and 100, the score of 83 would have a stem of 8 and a leaf of 3. For a data set of automobile fuel efficien- cies (mpg), all between 8.1 and 47.8, we could use the tens digit as the stem, so 32.6 would then have a leaf of 2.6. In general, a display based on between 5 and 20 stems is recommended.

The use of alcohol by college students is of great concern not only to those in the aca- demic community but also, because of potential health and safety consequences, to society at large. The article “Health and Behavioral Consequences of Binge Drinking in College” (J. of the Amer. Med. Assoc., 1994: 1672–1677) reported on a comprehen- sive study of heavy drinking on campuses across the United States. A binge episode was defined as five or more drinks in a row for males and four or more for females. Figure 1.4 shows a stem-and-leaf display of 140 values of of undergraduate students who are binge drinkers. (These values were not given in the cited article, but our display agrees with a picture of the data that did appear.)

x 5 the percentage

Copyright 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).

Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.

Example 1.7

14 CHAPTER 1 Overview and Descriptive Statistics

0 4 1 1345678889 2 1223456666777889999 Stem: tens digit 3 0112233344555666677777888899999 Leaf: ones digit

4 111222223344445566666677788888999 5 00111222233455666667777888899 6 01111244455666778

Figure 1.4 Stem-and-leaf display for the percentage of binge drinkers at each of the 140 colleges

The first leaf on the stem 2 row is 1, which tells us that 21% of the students at one of the colleges in the sample were binge drinkers. Without the identification of stem digits and leaf digits on the display, we wouldn’t know whether the stem 2, leaf 1 observation should be read as 21%, 2.1%, or .21%.

When creating a display by hand, ordering the leaves from smallest to largest on each line can be time-consuming. This ordering usually contributes little if any extra information. Suppose the observations had been listed in alphabetical order by school name, as

Then placing these values on the display in this order would result in the stem 1 row having 6 as its first leaf, and the beginning of the stem 3 row would be

The display suggests that a typical or representative value is in the stem 4 row, perhaps in the mid-40% range. The observations are not highly concentrated about this typical value, as would be the case if all values were between 20% and 49%. The display rises to a single peak as we move downward, and then declines; there are no gaps in the display. The shape of the display is not perfectly symmetric, but instead appears to stretch out a bit more in the direction of low leaves than in the direction of high leaves. Lastly, there are no observations that are unusually far from the bulk of the data (no outliers), as would be the case if one of the 26% values had instead been 86%. The most surprising feature of this data is that, at most colleges in the sample, at least one-quarter of the students are binge drinkers. The problem of heavy drinking on campuses is much more pervasive than many had suspected. ■

A stem-and-leaf display conveys information about the following aspects of the data:

• identification of a typical or representative value

• extent of spread about the typical value

• presence of any gaps in the data

• extent of symmetry in the distribution of values

• number and location of peaks

• presence of any outlying values

Figure 1.5 presents stem-and-leaf displays for a random sample of lengths of golf courses (yards) that have been designated by Golf Magazine as among the most chal- lenging in the United States. Among the sample of 40 courses, the shortest is 6433 yards long, and the longest is 7280 yards. The lengths appear to be distributed in a

3 u 371 c

16% 33% 64% 37% 31% c

Copyright 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).

Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.

1.2 Pictorial and Tabular Methods in Descriptive Statistics 15

roughly uniform fashion over the range of values in the sample. Notice that a stem choice here of either a single digit (6 or 7) or three digits (643, . . . , 728) would yield an uninformative display, the first because of too few stems and the latter because of too many.

Statistical software packages do not generally produce displays with multiple- digit stems. The Minitab display in Figure 1.5(b) results from truncating each obser- vation by deleting the ones digit.

64 35 64 33 70 Stem: Thousands and hundreds digits 65 26 27 06 83 Leaf: Tens and ones digits 66 05 94 14 67 90 70 00 98 70 45 13 68 90 70 73 50 69 00 27 36 04 70 51 05 11 40 50 22 71 31 69 68 05 13 65 72 80 09

Stem-and-leaf of yardage N 40 Leaf Unit 10

4 64 3367 8 65 0228 11 66 019 18 67 0147799 (4) 68 5779 18 69 0023 14 70 012455 8 71 013666 2 72 08

(a) (b)

Figure 1.5 Stem-and-leaf displays of golf course lengths: (a) two-digit leaves; (b) display from Minitab with truncated one-digit leaves ■

Dotplots A dotplot is an attractive summary of numerical data when the data set is reasonably small or there are relatively few distinct data values. Each observation is represented by a dot above the corresponding location on a horizontal measurement scale. When a value occurs more than once, there is a dot for each occurrence, and these dots are stacked vertically. As with a stem-and-leaf display, a dotplot gives information about location, spread, extremes, and gaps.

Here is data on state-by-state appropriations for higher education as a percentage of state and local tax revenue for the fiscal year 2006–2007 (from the Statistical Abstract of the United States); values are listed in order of state abbreviations (AL first, WY last):

Homework is Completed By:

Writer Writer Name Amount Client Comments & Rating
Instant Homework Helper

ONLINE

Instant Homework Helper

$36

She helped me in last minute in a very reasonable price. She is a lifesaver, I got A+ grade in my homework, I will surely hire her again for my next assignments, Thumbs Up!

Order & Get This Solution Within 3 Hours in $25/Page

Custom Original Solution And Get A+ Grades

  • 100% Plagiarism Free
  • Proper APA/MLA/Harvard Referencing
  • Delivery in 3 Hours After Placing Order
  • Free Turnitin Report
  • Unlimited Revisions
  • Privacy Guaranteed

Order & Get This Solution Within 6 Hours in $20/Page

Custom Original Solution And Get A+ Grades

  • 100% Plagiarism Free
  • Proper APA/MLA/Harvard Referencing
  • Delivery in 6 Hours After Placing Order
  • Free Turnitin Report
  • Unlimited Revisions
  • Privacy Guaranteed

Order & Get This Solution Within 12 Hours in $15/Page

Custom Original Solution And Get A+ Grades

  • 100% Plagiarism Free
  • Proper APA/MLA/Harvard Referencing
  • Delivery in 12 Hours After Placing Order
  • Free Turnitin Report
  • Unlimited Revisions
  • Privacy Guaranteed

6 writers have sent their proposals to do this homework:

Solutions Store
Academic Mentor
Coursework Help Online
Essay Writing Help
Financial Hub
Professional Accountant
Writer Writer Name Offer Chat
Solutions Store

ONLINE

Solutions Store

I find your project quite stimulating and related to my profession. I can surely contribute you with your project.

$44 Chat With Writer
Academic Mentor

ONLINE

Academic Mentor

I reckon that I can perfectly carry this project for you! I am a research writer and have been writing academic papers, business reports, plans, literature review, reports and others for the past 1 decade.

$42 Chat With Writer
Coursework Help Online

ONLINE

Coursework Help Online

After reading your project details, I feel myself as the best option for you to fulfill this project with 100 percent perfection.

$16 Chat With Writer
Essay Writing Help

ONLINE

Essay Writing Help

I have worked on wide variety of research papers including; Analytical research paper, Argumentative research paper, Interpretative research, experimental research etc.

$27 Chat With Writer
Financial Hub

ONLINE

Financial Hub

I have worked on wide variety of research papers including; Analytical research paper, Argumentative research paper, Interpretative research, experimental research etc.

$32 Chat With Writer
Professional Accountant

ONLINE

Professional Accountant

I have worked on wide variety of research papers including; Analytical research paper, Argumentative research paper, Interpretative research, experimental research etc.

$39 Chat With Writer

Let our expert academic writers to help you in achieving a+ grades in your homework, assignment, quiz or exam.

Similar Homework Questions

Criminal Justice Paper - Unit 4 IP Motivation, Incentive, and Conflict Resolution - Staffing issues interactive case study - Oxymoron in romeo and juliet - Critical control point for salad greens - Week 7 Discussion Attachment - Plastic simulated wood trim - Bhp billiton vision and mission statement - Tim hortons management structure - Commonwealth bank old statements - Umuc webex - How to select cells a3 through f3 in excel - Heart rate 184 bpm - Convert 1550 to scientific notation - Bernie madoff powerpoint presentation - 80.1 kg in stone - Lutec peri 25w led floodlight - Why is allusion effective - Annotated prologue romeo and juliet - Boo radley to kill a mockingbird character traits - Semantic feature analysis words - PSY 2510 Interview Assn - Lpkf pcb milling machine - The jungle chapter 2 summary - Old oregon wood store case study - Exeter ebart - Difference between profession and occupation example - E162 halal or haram - Haden cross fire station - Research Project II: Project concepts description (150 Pt) - Humane blanks hoodie - Blood glucose concentration graph - Westwood bath uni address - Contractions should be used in formal expository writing - Oedipus rex chorus analysis - Discussion Board - Help 2 - Pricing strategies of automobile industry in india - Autocorrelation function of white noise - Organizing firm specific resources and capabilities as a bundle - How to calculate velocity head in pump - Paula Plaintiff's Really Bad Week, Part 2 - I need 3000 words in In what ways is cultural criminology different from 'orthodox' criminology? - Leadership theory and practice 8th edition case study answers - Shaffer v victoria station inc - Media - Module 5 DQ 11 - Longhorn corporation provides low cost food delivery - U mad truck mounted attenuator - Empirical referents of palliative care - Ielts help now academic reading answers - Pseudo random number generation lab solution - York u refund table - How to become a member of the house of lords - Solutions practice problems worksheet - Human resources week 4 - They say i say chapter 4 summary - Big data analytics in cloud computing ppt - American history by alan brinkley pdf - Chapter 8 activity 8.1 test your management iq - Discuss the following: 1. Explain the four types of business models for blockchain networks. 2. Explain how blockchain has the potential to change business models - Vidas hiv duo ultra package insert - Staff performance evaluation checklist - Reaction paper 3 - Axial probe adjustment procedure - Jobcentre plus customer compliance officer letter - Difference between strategic and operational planning - Animal farm chapter 10 study guide answers - Cisco socialminer configuration guide - Well child visit template - 190 hardys road tooradin - Latent heat of freezing - Culture - Diploma of anaesthetic technology - Project Management - 2/57 kinsale street reservoir - Order # 10166 - Supply Chain management - Microsoft Power Point Assignments 4 - Human communication process - I do not ask the wounded person how he feels - PPT - Auto mouse and keyboard macro - Biology-VI - Purple cow activity answers - Team operating principles project charter example - Legal and Ethical Considerations for Group and Family Therapy - Whether an industry presents a company with good prospects for attractive growth and profitability - Haiku format generator - Zara business plan - Niko home control pdf - Mybiz lab - How to bake a cake speech - Cindy paulson where is she now - Health care reform shift to wellness and prevention - What is the formula for manganese ii carbonate - London funfairs finsbury park - Continental airlines case study data warehouse - Cisco small business switch poe - Anne sexton mercy street