Read the Case Study entitled, “Building Innovation into the Outsourcing Relationship: A Case Study” attached to this module below. Align the theories and strategies discussed in Chapter 12 in the text and this week's lecture and provide a comprehensive assessment of the situation faced by Bentley & Brooks (B&B) (the client) and AlphaCorp (the provider). Do not just provide a summary of the case study. Identify situations specific to the case study and outsourcing. How could innovation be used to improve performance and the outsourcing relationship in Latin America? Would you recommend future outsourcing arrangements with other service providers to ensure B&B would get innovation and CI where it is needed? Would a single model across all outsourcing arrangements work? Should B&B adopt different models …
Read the Case Study entitled, “Building Innovation into the Outsourcing Relationship: A Case Study” attached to this module below.
Align the theories and strategies discussed in Chapter 12 in the text and this week's lecture and provide a comprehensive assessment of the situation faced by Bentley & Brooks (B&B) (the client) and AlphaCorp (the provider).
Do not just provide a summary of the case study.
Identify situations specific to the case study and outsourcing. How could innovation be used to improve performance and the outsourcing relationship in Latin America? Would you recommend future outsourcing arrangements with other service providers to ensure B&B would get innovation and CI where it is needed? Would a single model across all outsourcing arrangements work? Should B&B adopt different models for innovation in outsourcing? How would B&B work more cooperatively with outsourcing providers to achieve innovation?
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