Introduction:
Successful managers and leaders don’t achieve everything on their own.
Their role is in fact to organise and coordinate other people to achieve the
planned objectives. This requires a manager to understand how to
motivate and in�uence those around them as well appreciating how they
can use their power to achieve positive results.
MotivationMotivation
In this writer’s experience, when managers are asked about the challenges
they face in their day to day work, how to motivate people is frequently
cited. What they are really saying is “how can I get my people to be
enthusiastic, energised, contribute, meet their targets and show some
initiative”.
Quite often when motivation is discussed, the novice manager either thinks
that they (the manager) need to do something to motivate an employee or
they blame the employee for being unmotivated.
The reality is that a manager cannot control an individual’s motivation and
they can’t make them get out of bed and come to work. A manager can,
however try to in�uence an individual’s motivation by creating an
environment which meets the individual’s needs. This means giving careful
consideration to how jobs are designed, training and development
provided, reward and recognition systems used and active inclusion in
workplace activities and decisions.
One of the mistakes even experienced managers make is to project their
own motivational drivers onto their employees. For example, just because a
manager may be motivated by the opportunity to be creative in their work,
doesn’t mean their employees �nd the same opportunity motivating.
To help understand motivation, many researchers have considered it from
the perspective of both intrinsic and extrinsic drivers. Various schools of
thought have been further categorised into content or needs based theories
and process based theories. These are further supported and in�uenced by
such concepts as reinforcement and consequences, social elements and an
individual’s values and attitudes towards work (Hitt et al 2012).
Many of these theories are covered in your resources and will provide you
with frameworks for understanding motivation. They won’t always explain
completely what motivates an individual because people are unique and
complex. They will however, provide you with elements to consider when
creating a motivating and therefore productive environment.
In�uence and PowerIn�uence and Power
In ful�lling their managerial roles and functions, managers and leaders must
in�uence those around them so as to get things done. Understanding
others and how to create a motivating environment is an important step to
achieving this, however it is just as important to build in�uencing skills and
understanding the use of power.
In�uencing others draws on a range of communication skills and tactics and
includes such approaches as inspiring others, collaboration, rational
persuasion and applying pressure. Which in�uencing tactic is used will
depend in part on the motivational drivers of the other person as well as the
power that the managers or leader holds.
A well regarded model of power comes from John French and Bertram
Raven and was developed in the late 1950’s and early 1960’s. The model
categorizes power as follows:
PositionalPositional PersonalPersonal
Legitimate
Reward
Coercion
Expert
Referent
Informational
This still has relevance today, although the context may be altered a little.
As you explore the resources on motivation, in�uence and power, be sure to
think of your own situation and drivers. What gets you excited and inspired
to work hard? How do people in�uence you and how do you in�uence
others? What bases of power do you possess and how can you use them
constructively?
ReferencesReferences
Hitt, M. A., Black, S., & Porter, L. W. (2012). Management. Upper Saddle River,
N.J: Pearson Prentice Hall.
Essential Resources:
University of Minnesota. (2015). Principles of
management[e-book]. Retrieved from
http://open.lib.umn.edu/principlesmanagement/ Chapter 14
There is no set text for this subject, however this open source text
provides a good introduction to management, its functions and
challenges faced.
Carton, A. M., Murphy, C., & Clark, J. R. (2015). A (Blurry)
vision of the future: How leader rhetoric about ultimate
goals in�uences performance. Academy of Management
Journal, 1015 (1) Pages 10-36. Retrieved from
http://search.ebscohost.com.ezproxy.laureate.net.au/login.aspx?
direct=true&db=bsu&AN=99846856&site=ehost-live
Article that questions the role of the leader and their vision of the
future in motivating their teams.
ATummers, L. G., & Knies, E. (2013). Leadership and
Meaningful Work in the Public Sector. Public Administration
Review, 73(6), 859-868. doi:10.1111/puar.12138 Retrieved
from http://search.ebscohost.com.ezproxy.laureate.net.au/login.aspx?
direct=true&db=eue&AN=91974065&site=ehost-live
This article helps �ll that gap by analysing the role that public leaders
play in making work more meaningful for their employees, which, in
turn, has a positive in�uence on employee job outcomes.
Rachel E. Sturm, R. and Antonakis, J. 2014. Interpersonal
Power: A Review, Critique, and Research Agenda. Journal of
Management 41, (1), 136 – 163 Retrieved from
http://search.ebscohost.com.ezproxy.laureate.net.au/login.aspx?
direct=true&db=bsu&AN=99946157&site=ehost-live
https://laureate-au.blackboard.com/bbcswebdav/xid-11215487_1
http://open.lib.umn.edu/principlesmanagement/
https://laureate-au.blackboard.com/bbcswebdav/xid-11215488_1
http://search.ebscohost.com.ezproxy.laureate.net.au/login.aspx?direct=true&db=bsu&AN=99846856&site=ehost-live
https://laureate-au.blackboard.com/bbcswebdav/xid-11215490_1
http://search.ebscohost.com.ezproxy.laureate.net.au/login.aspx?direct=true&db=eue&AN=91974065&site=ehost-live
http://search.ebscohost.com.ezproxy.laureate.net.au/login.aspx?direct=true&db=bsu&AN=99946157&site=ehost-live
This article attempts to synthesize, and critique the literature on
power with a focus on its organizational and managerial implications.
The RSA (2010, Apr 1). RSA Animate: Drive: The surprising
truth about what motivates us [Video File]. Retrieved from
https://www.youtube.com/watch?v=u6XAPnuFjJc
This video is an RSA animation that takes on a journey to explore what
we know about what really motivates us.
Pre-Class Learning Activity:
Learning activities are not part of summative/graded assessment; however,
they are designed to prepare you for incremental graded assessment and
expand your learning. These activities encourage a community learning
experience between peers, and provide opportunities for facilitators to o�er
formative feedback, throughout a module, to the student cohort.
Self-check Learning Activity: Personal Re�ective JournalSelf-check Learning Activity: Personal Re�ective Journal
Go to your personal Re�ective Journal and complete the
activities in the journal for Module 1.
This journal is for your own personal learning. It is con�dential and
will not be available to anyone except you. Your journal will be an
important resource for preparing your submissions for assessments.
For Module 1 there are 5 questions to explore and re�ect on and
answer. Click on the re�ective journal ink in the main navigation menu
to begin.
Class Learning for Topic Module 1.2 :
https://www.youtube.com/watch?v=u6XAPnuFjJc
A synchronous class time will cover key points below:A synchronous class time will cover key points below:
What is motivation
Motivational theories
Motivating self and others
Power bases
In�uencing Others