Loading...

Messages

Proposals

Stuck in your homework and missing deadline? Get urgent help in $10/Page with 24 hours deadline

Get Urgent Writing Help In Your Essays, Assignments, Homeworks, Dissertation, Thesis Or Coursework & Achieve A+ Grades.

Privacy Guaranteed - 100% Plagiarism Free Writing - Free Turnitin Report - Professional And Experienced Writers - 24/7 Online Support

Southwestern university traffic problems case study solution

08/01/2021 Client: saad24vbs Deadline: 2 Day

Southwestern University: (C) *


The popularity of Southwestern University’s football program under its new coach Phil Flamm surged in each of the 5 years since his arrival at the Stephenville, Texas, college. (See Southwestern University: (A) in Chapter 3 and (B) in Chapter 4 .) With a football stadium close to maxing out at 54,000 seats and a vocal coach pushing for a new stadium, SWU president Joel Wisner faced some difficult decisions. After a phenomenal upset victory over its archrival, the University of Texas, at the homecoming game in the fall, Dr. Wisner was not as happy as one would think. Instead of ecstatic alumni, students, and faculty, all Wisner heard were complaints. “The lines at the concession stands were too long”; “Parking was harder to find and farther away than in the old days” (that is, before the team won regularly); “Seats weren’t comfortable”; “Traffic was backed up halfway to Dallas”; and on and on. “A college president just can’t win,” muttered Wisner to himself.


At his staff meeting the following Monday, Wisner turned to his VP of administration, Leslie Gardner. “I wish you would take care of these football complaints, Leslie,” he said. “See what the real problems are and let me know how you’ve resolved them.” Gardner wasn’t surprised at the request. “I’ve already got a handle on it, Joel,” she replied. “We’ve been randomly surveying 50 fans per game for the past year to see what’s on their minds. It’s all part of my campuswide TQM effort. Let me tally things up and I’ll get back to you in a week.”


When she returned to her office, Gardner pulled out the file her assistant had compiled (see Table 6.6 ). “There’s a lot of information here,” she thought.


TABLE 6.6 Fan Satisfaction Survey Results (N=250)(N=250)


Overall Grade


A


B


C


D


F


Game Day


A. Parking


90


105


45


5


5


B. Traffic


50


85


48


52


15


C. Seating


45


30


115


35


25


D. Entertainment


160


35


26


10


19


E. Printed Program


66


34


98


22


30


Tickets


A. Pricing


105


104


16


15


10


B. Season Ticket Plans


75


80


54


41


0


Concessions


A. Prices


16


116


58


58


2


B. Selection of Foods


155


60


24


11


0


C. Speed of Service


35


45


46


48


76


Respondents


Alumnus


113


Student


83


Faculty/Staff


16


None of the above


38


Open-Ended Comments on Survey Cards:


Parking a mess


Add a skybox


Get better cheerleaders


Double the parking attendants


Everything is okay


Too crowded


Seats too narrow


Great food


Phil F. for President!


I smelled drugs being smoked


Stadium is ancient


Seats are like rocks


Not enough cops for traffic


Game starts too late


Hire more traffic cops


Need new band


Great!


More hot dog stands


Seats are all metal


Need skyboxes


Seats stink


Go SWU!


Lines are awful


Seats are uncomfortable


I will pay more for better view


Get a new stadium


Student dress code needed


I want cushioned seats


Not enough police


Students too rowdy


Parking terrible


Toilets weren’t clean


Not enough handicap spots in lot


Well done, SWU


Put in bigger seats


Friendly ushers


Need better seats


Expand parking lots


Hate the bleacher seats


Hot dogs cold


$3 for a coffee? No way!


Get some skyboxes


Love the new uniforms


Took an hour to park


Coach is terrific


More water fountains


Better seats


Seats not comfy


Bigger parking lot


I’m too old for bench seats


Cold coffee served at game


My company will buy a skybox—build it!


Programs overpriced


Want softer seats


Beat those Longhorns!


I’ll pay for a skybox


Seats too small


Band was terrific


Love Phil Flamm


Everything is great


Build new stadium


Move games to Dallas


No complaints


Dirty bathroom


*This integrated case study runs throughout the text. Other issues facing Southwestern’s football stadium include: (A) Managing the renovation project ( Chapter 3 ); (B) Forecasting game attendance ( Chapter 4 ); (D) Break-even analysis of food services ( Supplement 7 Web site); (E) Locating the new stadium ( Chapter 8 Web site); (F) Inventory planning of football programs ( Chapter 12 Web site); and (G) Scheduling of campus security officers/staff for game days ( Chapter 13 Web site).


Discussion Questions


1. Using at least two different quality tools, analyze the data and present your conclusions.


2. How could the survey have been more useful?


3. What is the next step?

Homework is Completed By:

Writer Writer Name Amount Client Comments & Rating
Instant Homework Helper

ONLINE

Instant Homework Helper

$36

She helped me in last minute in a very reasonable price. She is a lifesaver, I got A+ grade in my homework, I will surely hire her again for my next assignments, Thumbs Up!

Order & Get This Solution Within 3 Hours in $25/Page

Custom Original Solution And Get A+ Grades

  • 100% Plagiarism Free
  • Proper APA/MLA/Harvard Referencing
  • Delivery in 3 Hours After Placing Order
  • Free Turnitin Report
  • Unlimited Revisions
  • Privacy Guaranteed

Order & Get This Solution Within 6 Hours in $20/Page

Custom Original Solution And Get A+ Grades

  • 100% Plagiarism Free
  • Proper APA/MLA/Harvard Referencing
  • Delivery in 6 Hours After Placing Order
  • Free Turnitin Report
  • Unlimited Revisions
  • Privacy Guaranteed

Order & Get This Solution Within 12 Hours in $15/Page

Custom Original Solution And Get A+ Grades

  • 100% Plagiarism Free
  • Proper APA/MLA/Harvard Referencing
  • Delivery in 12 Hours After Placing Order
  • Free Turnitin Report
  • Unlimited Revisions
  • Privacy Guaranteed

6 writers have sent their proposals to do this homework:

Top Essay Tutor
University Coursework Help
Helping Hand
Writer Writer Name Offer Chat
Top Essay Tutor

ONLINE

Top Essay Tutor

I have more than 12 years of experience in managing online classes, exams, and quizzes on different websites like; Connect, McGraw-Hill, and Blackboard. I always provide a guarantee to my clients for their grades.

$235 Chat With Writer
University Coursework Help

ONLINE

University Coursework Help

Hi dear, I am ready to do your homework in a reasonable price.

$232 Chat With Writer
Helping Hand

ONLINE

Helping Hand

I am an Academic writer with 10 years of experience. As an Academic writer, my aim is to generate unique content without Plagiarism as per the client’s requirements.

$230 Chat With Writer

Let our expert academic writers to help you in achieving a+ grades in your homework, assignment, quiz or exam.

Similar Homework Questions

English sba reflection 2 outline - Camp confidential natalie's secret summary - Contemporary project management 4e pdf - How many significant figures in 10.00 - Airbus a380 project failure reasons - The channel of distribution consists of - Enrol by date unisa - Burton smackdown toe binding straps - 1 3 5 hexatriene pi molecular orbitals - Core i7 cache line size - Mass casualty incident specific annex - Jainism vs sikhism worksheet - A physical inventory of liverpool company taken at december 31 reveals the following. - Organizational management and leadership satterlee 2nd edition - Network management - 20th century art movements ppt - Black wattle bay school - Staffing process class 12 - Healthcare program policy evaluation - 132 divided by 3 - J jj j kk - Have to answer those 3 question please - Aleks accounting answers - Strategic audit - Characters in that was then this is now - Aircraft hydraulic system components - Heraeus quartz uk ltd - How is tesco influenced by stakeholders - Lishman unit maudsley hospital - Painting supervisor jobs offshore - White coat size 10 - Factory act 1833 primary sources - Like matryoshka dolls crossword puzzle clue - Attention getter for diabetes speech - Charles grodin bbq sauce - Discussion question - Cisco wireless software compatibility matrix - Greenhouse effect ib biology - Research Paper Big Data Analytics - Www turtlebeach com warranty - Research Paper: Disease and Nutrition - Circumpolar Constellations - Topographic map worksheet answer key - Algebra Talk - Knowlege check - Http www hse gov uk coshh basics htm - Can you decipher the quotation factor the polynomials answer key - Brown's grammatical morphemes by age - Chapter 7 problem 7a journalizing and posting transactions answers - Brochure marriage families and separation - Accenta alarm tamper reset - Credit suisse research reports - Cpfr refers to _________ inventory management systems - Aruba instant iap 103 - Impaired tissue integrity care plan - Http learn genetics utah edu content epigenetics - Assignment - HW - Trapped in america's safety net sparknotes - What are the prime numbers between 1 and 49 - Guantanamo Bay - Benchmark - Diversity in Leadership - Paper - Personal development plan example nursing - Cyclotron motion mastering physics - Process financial transactions and extract interim reports pdf - Assignment - Technology - Charismatic leaders use active impression management - Probate advertisement search victoria - Comprehensive career program - Tafe sa leadership and management - Promotional strategy presentation mkt 421 - Karsten schubert the curator's egg - Almost home book kevin ryan - Walt and wilf meaning - Firestone ride rite air bags warranty - IT Forum Reply - Surgicutt bleeding time device - 4 3 milestone one final project part i - M28 powder fire extinguisher - Are blackout periods legal - Central bayside community health services parkdale - Prueba de práctica leccion 5 - 0737179697 MAMA SHANANI ABORTION CLINIC IN SASOLBURG - How much does caseware idea cost - Bear facts for kids - Woodcock reading mastery test word attack - Supermax cjt101 discussion - Purple heart drop off locations maryland - How to write a siop lesson plan - Thermo king fault code 66 - 12.4 early single celled organisms power notes answers - Angus and robertson ringwood - Dr yasser farooque liverpool - What did ned kelly achieve - How to determine income elasticity - Biol 101 quiz 1 - Abb dcs800 firmware manual - Mrs midas carol ann duffy