1.A. What strategies can you use to ensure ease of reading in your emails and other digital communications?
B. What strategies can you use to show respect for the time of others?
C. Explain the neutrality effect and negativity effect in digital communications.
2.Compare the less-effective and more-effective emails in Figures 7.1 and 7.2 in the following ways:
A. Analyze the writing for each email based on tone, style, or design.
B. Evaluate them based on three principles for effective emails from this chapter.
3.Assume you lost your temper when discussing a group project with one of your classmates. You left the meeting early because you were frustrated that your classmate insisted on doing everything his way. You still feel that he is dominating the project, but your behavior was inappropriate. Write an apology to your classmate in a way that repairs some of the damage between the two of you and allows the group to work more effectively together.