Case Study - Communication Implications of Major Organizational Theories
Subject
Business Finance
Question Description
1.5 space, 3-5 pages
Answer the questions by following "Communication Implications of Major OrganizationalTheories " (Chapter 3)
1. Why did Jane not know she was considered an average performer?
2. What should Martin have done? What should he do now?
3. If you were the HR director, what would you tell Jane?
4. Which perspectives from this chapter should be applied to this case?
the “What Do You Mean I am Not promoted?” Case
Jane Avery had worked for Custom Printing for two years as a customer support person in charge of creating customer bids/estimates for the sales representatives. Jane knew many of her estimates were changed by the sales staff but she considered the changes just part of what sales reps do. Her supervisor, Martin Craig, gave her “meeting expectations” appraisals and mostly did not communicate performance feedback. Jane knew the two year mark was usually important at Custom. Two of her friends, Corey and Justin, both had been promoted to sales representatives just after their two year anniversaries. Jane thought the sales represen- tative job was more interesting than estimating and also carried a higher salary. She was eager to follow her friends who seemed to enjoy their work.