Competitive priorities in operations management pdf

Operations Management Assignment 3

©2016 Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not be copied, further distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University. This course guide is subject to change based on the needs of the class. Page 1 of 4

Assignment 3: OM Course Project: OM as a Competitive Advantage in Your Organization Due Week 9, Day 7 (Weight: 25%)

This project will help you synthesize and apply what you have learned in the Operations Management course to your organization. Keep in mind you will analyze your organization from a leadership perspective. You will assess your organization through a competitive priority lens and evaluate the ten OM decision areas and key processes to develop actionable recommendations to increase your company’s competitive advantage. This should be a 7-9 page paper. Choose an organization (current or past) and complete the following:

1. Describe the competitive priorities of your organization and the product-process strategies used. As a result, what are the key tasks that senior management should focus on doing especially well?

a. Hint: Compete on differentiation, cost and/or response? Process focus, repetitive focus, product focus, or mass customization focus?

2. Refer to the Ten Strategic OM Decisions (page 8, Heizer & Render): 1. Design of goods and services 2. Managing quality 3. Process and capacity design 4. Location strategy 5. Layout strategy 6. Human resources and job design 7. Supply-chain management 8. Inventory management 9. Scheduling 10. Maintenance

Describe how each of the ten OM decision areas is currently addressed.

• 3 – 5 sentences/bullets for each area

Evaluate the decisions made in each of the ten OM decision areas:

• Do they align with the organization’s competitive priorities and product-process strategies? Explain why or why not.

3. Describe the operations and key processes of your organization. Describe current-state

processes using the following business process maps: • SIPOC, and • Detailed process flowchart, swim-lane process map, or value-stream map

4. What specific, actionable recommendations would you present to your company’s senior

management to improve operations for competitive advantage? Provide a rationale for all recommendations, and consider the following hints:

• Would you present any changes to competitive priorities and/or product-process strategies?

• How would you address any of the ten OM decisions differently?

JWI 550: Operations Management Assignment 3

©2016 Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not be copied, further distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University. This course guide is subject to change based on the needs of the class. Page 2 of 4

• Would you change any processes? Highlight any changes and include a future state process map.

• What is the timeline for your recommended actions? Your assignment must follow these formatting requirements:

• Be typed and double-spaced, using Times New Roman font (size 12) with one-inch margins on all sides; references must follow APA or school-specific format. Check with your professor for any additional instructions.

• Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required page length.

Grading for this assignment will be based on answer quality, logic/organization of the paper, and language and writing skills, using the following grading criteria.

JWI 550: Operations Management Assignment 3

©2016 Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not be copied, further distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University. This course guide is subject to change based on the needs of the class. Page 3 of 4

Weight: 25% Assignment 3: OM Course Project: OM as a Competitive Advantage in Your Organization

Criteria Unsatisfactory Low Pass Pass High Pass Honors

1. Describe the competitive priorities, current product-process strategies, and key management tasks of your organization.

Weight: 20%

Did not submit or incompletely described the competitive priorities, current product-process strategies, and key management tasks of the organization.

Partially described the competitive priorities, current product-process strategies, and key management tasks of the organization.

Satisfactorily described the competitive priorities, current product-process strategies, and key management tasks of the organization.

Completely described the competitive priorities, current product- process strategies, and key management tasks of the organization.

Exemplarily described the competitive priorities, current product- process strategies, and key management tasks of the organization.

2. Describe how each OM area is currently addressed, and explain whether or not decisions in each area align with competitive priorities and product-process strategies.

Weight: 25%

Did not submit or incompletely described how each OM area is currently addressed, and explain whether or not decisions in each area align with competitive priorities and product-process strategies.

Partially described how each OM area is currently addressed, and explain whether or not decisions in each area align with competitive priorities and product-process strategies.

Satisfactorily described how each OM area is currently addressed, and explain whether or not decisions in each area align with competitive priorities and product-process strategies.

Completely described how each OM area is currently addressed, and explain whether or not decisions in each area align with competitive priorities and product- process strategies.

Exemplarily described how each OM area is currently addressed, and explain whether or not decisions in each area align with competitive priorities and product- process strategies.

3. Describe the operations and key processes of your organization.

Weight: 20%

Did not submit or incompletely described the operations and key processes of the organization.

Partially described the operations and key processes of the organization.

Satisfactorily described the operations and key processes of the organization.

Completely described the operations and key processes of the organization.

Exemplarily described the operations and key processes of the organization .

JWI 550: Operations Management Assignment 3

©2016 Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not be copied, further distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University. This course guide is subject to change based on the needs of the class. Page 4 of 4

Weight: 25% Assignment 3: OM Course Project: OM as a Competitive Advantage in Your Organization

Criteria Unsatisfactory Low Pass Pass High Pass Honors

4. Describe and justify specific, actionable recommendations to improve operations for competitive advantage.

Weight: 25%

Did not submit or incompletely described and justified specific, actionable recommendations to improve operations for competitive advantage.

Partially described and justified specific, actionable recommendations to improve operations for competitive advantage.

Satisfactorily described and justified specific, actionable recommendations to improve operations for competitive advantage.

Completely described and justified specific, actionable recommendati ons to improve operations for competitive advantage.

Exemplarily described and justified specific, actionable recommend ations to improve operations for competitive advantage.

5. Clarity, logic, and writing mechanics. Weight: 10%

Multiple mechanical errors; much of the text is difficult to understand or the text does not flow; fails to follow formatting instructions.

Several mechanical errors make parts of the text difficult for the reader to understand; the text does not flow; the discussion fails to justify conclusions and assertions. Partially applied concepts from across the course.

More than a few mechanical errors; text flows but lacks conciseness or clarity; assertions and conclusions are generally justified and explained.

Few mechanical errors; text flows and concisely and clearly expresses the student’s position in a manner that rationally and logically develops the topics.

None to limited minor mechanical errors; text flows and concisely, clearly, and exemplarily expresses the student’s position in a manner that rationally and logically develops the topics.