CREATING A METHODOLOGY1
Background
John Compton, The president of the company, expressed his feelings
quite bluntly at the executive staff meeting;
We are no longer competitive in the marketplace. Almost all of the
Requests for Proposal (RFP) that we want to bid on have a requirement
that we must identify in the proposal the project management
methodology we will use on the contract should we be awarded the
contract. We have no project management methodology. We have just a
few templates we use based upon the PMBOK® Guide. All of our
competitors have methodologies, but not us.
I have been asking for a methodology to be developed for more than a
year now, and all I get are excuses. Some of you are obviously afraid
that you might lose power and authority once the methodology is up and
running. That may be true, but losing some power and authority is
obviously better than losing your job. In six months I want to see a
methodology in use on all projects or I will handle the situation myself.
I simply cannot believe that my executive staff is afraid to develop a
project management methodology.
Critical Issues
The executive staff knew this day was inevitable; they had to take the
initiative in the implementation of a project management methodology.
Last year, a consultant was brought in to conduct a morning three-hour
session on the benefits of project management and the value of an
enterprise project management methodology (EPM). As part of the
session, the consultant explained that the time needed to develop and
implement an EPM system can be shortened if the company has a
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project management office (PMO) in place to take the lead role. The
consultant also explained that whichever executive gets control of the
PMO may become more powerful than other executives because he or
she now controls all of the project management intellectual property.
The executive staff fully understood the implication of this and
therefore became reluctant to visibly support project management until
they could see how their organization would be affected. In the
meantime, project management suffered.
Reluctantly, a PMO was formed reporting to the chief information
officer. The PMO was comprised of a handful of experienced project
managers that could hopefully take the lead in the development of a
methodology. The PMO concluded that there were five steps that had to
be done initially. After the five steps were done, the executive
committee would receive a final briefing on what had been
accomplished. The final briefing would be in addition to the monthly
updates and progress reports. The PMO believed that getting executive
support and signoffs in a timely manner would be difficult.
The first step that needed to be done was the establishment of the
number of life-cycle phases. Some people interviewed wanted ten to
twelve life-cycle phases. That meant that there would be ten to twelve
gate review meetings and the project managers would spend a great
deal of time preparing paperwork for the gate review meetings rather
than managing the project. The decision was then made to have no more
than six life-cycle phases.
The second step was to decide whether the methodology should be
designed around rigid policies and procedures or go the more informal
route of using forms, guidelines, checklists, and templates. The PMO
felt that project managers needed some degree of freedom in dealing
with clients and therefore the more informal approach would work
best. Also, clients were asking to have the methodology designed
around the client’s business needs and the more informal approach
would provide the flexibility to do this.