Kaplan elearn

Class Name PTADipMkt25

Module Professional Communication

PTADipMgt/Mkt_PC Assignment Proposal

Assessment 1: Individual Assignment, 10% of Module Weighting Short reflective essay with two questions, both to be answered in 500 words each. Date Due: Session 4 for PT students N.B: This assignment does not need to be submitted through Elearn LMS

Scenario

You have just joined a Multi-National Corporation (MNC) as a project manager,

whose tasks include managing global collaboration projects involving staff from

different departments all around the world. You have been informed that similar

previous projects have been difficult to manage due to cultural differences among

global team members, with ineffective and inefficient communication identified as the

main culprit. At the same time, the organization is undergoing major restructuring

and employee job rotation where project team members are shifting job roles.

Project deadlines and desired outcomes have thus suffered because of this

challenge. The Managing Director has tasked you to address and suggest ways to

resolve these challenges by answering the questions below. (You may assume

additional situations not mentioned in this scenario).

Question 1

Based on the scenario above, identify possible barriers to communication within your

project team and provide suggestions on how to improve cross cultural

communication within your project teams.

Question 2

Use the Three-Step-Writing Process to compose your answers in Question 1 and

communicate these answers to the Managing Director.

Assessment 2: Individual Essay Analysing 5 Business Documents

 2,000 word analytical essay due in lesson 7 (PT) and 12 (FT), 30% of Module Weighting

 5-minute presentation, 10% of Module Weighting

 Date Due: Refer to ELearn LMS

NB: The presentation does not need to be submitted through Elearn LMS

1.0) INSTRUCTIONS:

i) Please submit your final essay only to the Elearn LMS under the Professional

Communication Course “Assignment 2 Final Part 1” and do not include: the original

FIVE (5) business documents on which you are writing, your Reference list, or your

assignment cover sheet in this submission. These documents can be entered

separately under “Assignment 2 Final Part 2”.

NB: For the formatting of in-text citations and the Reference List, refer to the Kaplan

Singapore APA Guide pp.14-16:

http://kaplan-

diploma.s3.amazonaws.com/Kaplan_Singapore_Academic_Works_and_APA_Guide

_2013_v2.pdf

ii) Essay Brief (30%): You are going to choose FIVE (5) examples of Business

Documents/ communications from the following list:

 Resume for a job (also include the job ad.)

 Cover Letter for a job (also include the job ad.)

 Company memo

 One section of a company report (no more than 2 pages)

 An email

 A public blog or other social media message from a company leader

 A company vision and values statement

PLEASE NOTE: (permission should be gained for using internal communications

from companies and shall not be published outside the institution)

Referring to research (at least 10 references from 4 sources), theory and class notes

on business communication, analyse the effectiveness of EACH document and

provide one (1) recommendation as to how the document could be improved. The

areas of your analysis and recommendations should include examples from each

document.

Analysis of the following communication factors must be covered at least once in the

2,000 word total (it is not necessary to analyse each document using all factors

below):

 Communication process: how effectively does the document encode its

message?