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Organizational Communication Quiz
BSCOM/360 Version 3
1
University of Phoenix Material
Organizational Communication Quiz
Part A:
Indicate the best answer to the following 30 multiple choice questions.
Multiple Choice
1. What characteristic of an organization is interrelated and interdependent to make the whole organization function?
a. rules
b. roles
c. hierarchy
d. norms
e. system
2. Darren has realized that the best way to find out what is going on in the office is to hang out in the copy room. This is an example of what type of network?
a. formal
b. informal
c. bypassed
d. informational
e. cable
3. Jo, a low-level employee, is e-mailing an organizational vice-president about an idea she has for the organization. This is a form of what type of communication?
a. formal
b. upward
c. chain
d. illegal
e. informal
4. Darla walks in on her coworker, Troy, who is crying. Darla asks Troy what is wrong, to which he responds, “Nothing!” This is an example of which of the functions of nonverbal messages?
a. complementing
b. rearranging
c. substituting
d. contradicting
e. repeating
5. An individual’s position in a group or organization is referred to
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