HIS CHAPTER WILL HELP YOU UNDERSTAND:
What distinguishes each of the five generic strategies and why some of these strategies work better in certain kinds of competitive conditions than in others
The major avenues for achieving a competitive advantage based on lower costs
The major avenues to a competitive advantage based on differentiating a company’s product or service offering from the offerings of rivals
The attributes of a best-cost provider strategy—a hybrid of low-cost provider and differentiation strategies
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WHY DO STRATEGIES DIFFER?
A firm’s competitive strategy deals exclusively with the specifics of its efforts to position itself in the market-place, please customers, ward off competitive threats, and achieve a particular kind of competitive advantage.
Is the competitive advantage pursued linked to low costs or product differentiation?
Is the firm’s market target broad or narrow?
Key factors that distinguish one strategy from another
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THE FIVE GENERIC COMPETITIVE STRATEGIES
Low-cost provider Striving to achieve lower overall costs than rivals on products that attract a broad spectrum of buyers
Broad differentiation Differentiating the firm’s product offering from rivals’ with attributes that appeal to a broad spectrum of buyers
Focused low-cost Concentrating on a narrow price-sensitive buyer segment and on costs to offer a lower-priced product
Focused differentiation Concentrating on a narrow buyer segment by meeting specific tastes and requirements of niche members
Best-cost provider Giving customers more value for the money by offering upscale product attributes at a lower cost than rivals
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FIGURE 5.1 The Five Generic Competitive Strategies
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LOW-COST PROVIDER STRATEGIES
Effective low-cost approaches
Pursue cost savings that are difficult to imitate
Avoid reducing product quality to unacceptable levels
Competitive advantages and risks
Greater total profits and increased market share gained from underpricing competitors
Larger profit margins when selling products at prices comparable to and competitive with rivals
Low pricing does not attract enough new buyers
Rival’s retaliatory price-cutting sets off a price war
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Core CONCEPTS (1 of 5)
A low-cost provider’s basis for competitive advantage is lower overall costs than competitors.
Successful low-cost leaders, who have the lowest industry costs, are exceptionally good at finding ways to drive costs out of their businesses and still provide a product or service that buyers find acceptable.
A cost driver is a factor that has a strong influence on a firm’s costs.
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STRATEGIC MANAGEMENT PRINCIPLE (1 of 7)
A low-cost advantage over rivals can translate into better profitability than rivals attain.
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MAJOR AVENUES FOR ACHIEVING A COST ADVANTAGE
Low-cost advantage
Cumulative costs across the overall value chain must be lower than competitors’ cumulative costs.
How to gain a low-cost advantage
Perform value-chain activities more cost-effectively than rivals
Revamp the firm’s overall value chain to eliminate or bypass cost-producing activities
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Core Concept (2 of 5)
A cost driver is a factor that has a strong influence on a company’s costs.
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COST-EFFICIENT MANAGEMENT OF VALUE CHAIN ACTIVITIES
Cost driver
A factor with a strong influence on a firm’s costs
Can be asset-based or activity-based
Securing a cost advantage
Use lower-cost inputs and hold minimal assets
Offer only “essential” product features or services
Offer only limited product lines
Use low-cost distribution channels
Use the most economical delivery methods
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FIGURE 5.2 Cost Drivers: The Keys to Driving Down Company Costs
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COST-CUTTING METHODS (1 of 2)
Capturing all available economies of scale
Taking full advantage of experience and learning-curve effects
Operating facilities at full or near-full capacity
Improving supply chain efficiency
Substituting lower-cost inputs wherever there is little or no sacrifice in product quality or performance
Using the firm’s bargaining power vis-à-vis suppliers or others in the value chain system to gain concessions
Using online systems and sophisticated software to achieve operating efficiencies
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COST-CUTTING METHODS (2 of 2)
Improving process design and employing advanced production technology
Being alert to the cost advantages of outsourcing or vertical integration
Motivating employees through incentives and company culture
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REVAMPING THE VALUE CHAIN SYSTEM TO LOWER COSTS
Selling direct to consumers and bypassing the activities and costs of distributors and dealers by using a direct sales force and a company website